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“Shambolic service” 2 of 5 bubbles
Review of Mountain Park Hotel

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Mountain Park Hotel
Ranked #1 of 1 Hotels in Flint
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
“Shambolic service”
2 of 5 bubbles Reviewed 20 August 2013

Such a shame, beautiful hotel, lovely location but resembled faulty towers! The manager is completely out of his depth . Trying to run without any qualified staff apart from the chef when he eventually turned up! Breakfast was a complete joke ,sat for nearly half an hour without even a cup of coffee. Checking out was almost funny as the manager now with receptionist head on , didn't know how to settle the bills and nearly three weeks after our stay our credit cards have been befitted again. Advice - wait till under new management!

  • Stayed August 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Sueyb2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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153 reviews from our community

Traveller rating
    45
    36
    25
    18
    29
See reviews for
54
31
9
15
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 July 2013

This was our last stop over from our trip around England. We had a wonderful time in this hotel. The manager was a lovely friendly and fun Character .. ( And he has a beautiful sining voice ) The staff were all very friendly Would highly recommend for family's , couples and golfers

John Siobhan and Katie from Ireland

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Fegans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whitby, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 23 July 2013

Clean, large rooms with a lovely en-suite almost the same size as the bedroom, set around a court-yard motel style at a country golf club. Rooms are quite dark due to the thickness of the walls.

Worked out cheaper for 3 adults than a last minute Travel Lodge stay. The breakfast was plentiful & despite asking for 2 vegetarian breakfasts we weren't treated like some weird aliens, THANK-YOU.

The beds were the most comfortable I have come across in a hotel & we all slept like a log.

No bath but a lovely walk in shower with 2 heads - beware if you use the larger ceiling one you might have a flood as the tray doesn't empty fast enough. This may have now been fixed, the owner was most apologetic, the showers were new.

  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Tracey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 19 July 2013

Travelled down from edinburgh to meet friends from flint, had a lovely stay in great location, weather was icing on the cake, friendly staff & well done to John for your hospitality & entertainment on the Saturday night, will def be back sometime!

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Christine1764
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
41 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 13 June 2013 via mobile

I stayed for a night on business and this was booked for me as it was close to my clients offices.
I had packed my golf clubs and managed to play the 12 hole course which was surprisingly challenging, very picturesque and most enjoyable.
Reception were friendly and polite and my room was on the ground floor in a row of cottages. The room was large and very clean with a very attractive bathroom.
It was a Monday night so the hotel bar and restaurant were quiet.
I decided to have a bar meal, which was acceptable for the price paid under £10.
I have asked my work to re-book me in to this hotel on my return to this area in the future and I would highly recommend.
I can only place the poorer reviews down to early teething problems that are now non evident.

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Padman22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 7 June 2013

I stayed in May 2013 and have stayed there in the past. I was amazed at the transormation of the hotel. The bar and restaurant is very impressive, modern and welcoming and the food was excellent. The rooms have really had the most transformation and are now more of a boutique feel with cool decor, comfy new beds and great power showers. The rooms were spotless clean too.
I played the 12 hole course and it was a great little challenge. Very good condition and nice greens.
All in all a greay stay. Perfect for business users (I was on business) but also for families or couples after a nice break. Its a real hidden gem and some of the previous poor reviews I checked dont seem to be remotely fair.

  • Stayed May 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Theoliversmadhouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newport gwent
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 25 May 2013

I stayed here May 2013 for two nights only - only wish it was more. It is absolutely fabulous. The staff are friendly, the rooms are clean with there being 20 rooms in total on two levels. The ground floor rooms face the courtyard while the upstairs rooms are at the back with views over the golf course. Bath with shower over, very clean, modern and with hot water. Rooms tastefully done out with tea/coffee making facilities and biscuits. Modern flatscreen tv on wall. Nothing is too much trouble here. Breakfast is cereal, toast, juice, tea and coffee and your full English. Evening meals can either be in restaurant upstairs where breakfast is served or downstairs in the bar. Very moderately priced and huge portions. I highly recommend this for anyone. Would make an ideal wedding venue too.

Room Tip: Ask for room 20. It has the most breathtaking view - but not for people with mobility difficulties a...
See more room tips
  • Stayed May 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank alisonjaynejones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mountain Park Hotel

Property: Mountain Park Hotel
Address: Northop Road | Flint Mountain, Flint CH6 5QG, Wales
Region: United Kingdom > Wales > North Wales > Flintshire > Flint
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service
Hotel Style:
Ranked #1 of 1 Hotels in Flint
Price Range (Based on Average Rates): £
Hotel Class:3 star — Mountain Park Hotel 3*
Number of rooms: 21
Reservation Options:
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Also Known As:
Mountain Park Hotel Flint, Flintshire

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