I paid £80 thru Booking.com for one night b & b. Check in procedure was non existent. Couldn't find the room keys and just "oh last guest has gone off with them " nice for me and my daughter knowing they are so security conscious, Room was at the back on ground floor at the end of corridor, reminded of a on old hospital wing! Overlooking a car park with broken mirrors and old beds etc dumped there. Room was small, dark and chilly. Bathroom was very old and dirty, only had a shower, we did not use it.. Couldn't even have a cuppa as the kettle was so dirty on the outside and the inside was full of lime scale. Couldn't eat breakfast as the poached eggs tasted so very strongly of vinegar. Complained on checkout about the kettle etc, only to be asked if i wanted them to take my £80 payment from the card I had supplied at the time of booking ! ! Could have stayed in Travel lodge for less money and at least would have clean, useable facilities. Would definitely give this place a wide berth !
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- Also Known As:
- Somerton Lodge Hotel Shanklin, Isle Of Wight