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“A Great Base”

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Landguard Holiday Park - Park Resorts
Certificate of Excellence
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“A Great Base”
Reviewed 9 July 2014

Very clean site, quite compact perfect for small children, caravan very tidy and seemed quite new, with everything inside that you would require. Even though the policy of no cars at the caravans is quite annoying when unpacking and packing up it is great to know the kids can run around with no worries of having to look out for cars. Check in and check out very quick and easy, we turned up earlier than our check in time and they did everything to help us get in to our caravan earlier than we should have done which was great, the only negative would be the rules around the swimming pool, the opening times of the indoor pool and the opening and closing of the very small slide this did get quite frustrating at times as for youngsters the only entertaining thing in the pool is the slide and this was opened for a limited amount of time which does seem quite daft...at one point they shut the slide down as the member of staff manning it had to go to the outside pool even though there was no one out there as it was too chilly! But on the whole a lovely stay and a great area to base yourself in whilst exploring the rest of the island.

  • Stayed June 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank merrymills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park R, General Manager at Landguard Holiday Park - Park Resorts, responded to this review, 23 July 2014
Thank you for taking the time to write this review. I am so pleased that you enjoyed your stay with us.
I am glad that you had a quick and easy check-in process and were happy with your accommodation. As you say, we are a child-friendly park and once in your caravan, it is great to let the kids run around freely.

The lifeguards do have strict health and safety rules to adhere to, but I shall pass on your comments to our Sports and Leisure Manager.

Thank you once again and I do hope that you choose Park Resorts for any future breaks.

Landguard Holiday Park
01983 863 100
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (144)
Date | Rating
  • English first
  • Any
English first
Christchurch, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 July 2014

Stayed here with 4 children in a caravan, superb facilities for them, clean accommodation. Very friendly staff could not do enough for us. We have booked for next year. Very much like the no car around caravan policy, ideal for children to play adjacent to caravan.

Stayed July 2014, travelled with family
Helpful?
1 Thank fraz107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park R, General Manager at Landguard Holiday Park - Park Resorts, responded to this review, 23 July 2014
Thank you for this lovely review. I am so pleased that you enjoyed your holiday so much that you have already booked for next year!
It is great that you were happy with your accommodation and found our staff to be helpful, and we all look forward to seeing you in 2015.

Landguard Holiday Park
01983 863 100
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southampton, United Kingdom
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 July 2014

My boyfriend and I stayed in a bronze caravan for 5 days, it was very clean and nicely presented, the only problem was a couple of doors which were off their hinges however the management team quickly sorted that out for us. The facilities on site were great for families however I felt the entertainment wasn't brilliant, although this didn't phase us as we found plenty to do in the local area. The granary restaurant on site was suburb as was a local pub, the crab inn. I would highly recommend this place for anyone wanting a short and relaxing holiday. But beware, we did get noisy neighbours who were outside drinking and shouting until the early hours of the morning, for a family park this should have been monitored.

  • Stayed June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank Laura F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park R, General Manager at Landguard Holiday Park - Park Resorts, responded to this review, 23 July 2014
Thank you for taking the time to write this review. I am glad that you enjoyed your stay with us and had a relaxing time. I am sorry that you experienced a couple of maintenance issues when you arrived, but I am pleased that they were attended to and dealt with swiftly.

I am also sorry that you had noisy neighbours. It is normal practise for our reception team to highlight the security mobile telephone number, so I am sorry if this was not pointed out to you during check-in.

I am delighted that you would recommend us, and I do hope you would consider Park Resorts for any future holidays.

Landguard Holiday Park
01983 863 100
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hampshire
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 July 2014

Just back from a weekend at Landguard, Park Resorts. Site small but perfectly formed. Accommodation was clean and tidy. Site is in a good location and in an ideal spot for exploring the island. Would recommend it for families of all ages.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Karen E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park R, General Manager at Landguard Holiday Park - Park Resorts, responded to this review, 22 July 2014
Thank you for writing your review. I am delighted that you enjoyed your stay with us and that you were happy with your accommodation. Landguard really is a great base from which to explore the island, and I am so pleased that you would recommend us.

We hope that you will come back soon.

Landguard Holiday Park
01983 863 100
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 July 2014

My partner and I stayed in a Bronze lodge (W6). We origanaly booked for a week from the 14th June but after 2-3 days called into reception and booked another 6 nights. On day of arrival check in time was 4pm but as our lodge was cleaned we were able to get the keys at 2.30pm, which was a bonus. The reception staff were extremely helpful and polite. The lodge was lovely and spacious with a dishwasher. I did pack a travel iron, so I was surprised to see that there was an iron and ironing board there already. Lodge W6 is perfect for the sun which we had plenty of while we were there. The maitenance staff were also on the ball as the smoke alarm battery needed changing. Tony from maitenance is a funny man and a diamond. Housekeeping did a courtosy call to make sure everything was ok, which I thought was a nice houghtful touch. We did not use the pools, but the lady in the lodge next door did and she said the outdoor pool was lovely and warm. We did not use the entertainment facilities in the evening so can't pass comment on that. We did have breakfast in the cafe, which was good value at £6 for 2. With that you got a sausage, bacon, beans, an egg, a slice of toast and a cup of tea or coffee.
We enjoyed ourselves so much that we re-booked for 2 weeks next year. Landguard is a lovely little park to relax and explore the Isle of Wight.
The places we visited were Godshill (quaint), IOW zoo, Amazon World zoo (try it just for the Lemur monkeys!) amongst other places.
Definately my place to visit year after year. Thank you Landguard for allowing me to have one of the best holidays I have ever had! See you next year!

Room Tip: Book a Lodge
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jane W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park R, General Manager at Landguard Holiday Park - Park Resorts, responded to this review, 22 July 2014
Thank you taking the time to give us this great review. I am delighted that you were happy with your accommodation and that you were able to extend your holiday. Our lodges really do have that ‘home from home’ feel to them and all come with verandas, so I am pleased that you had some lovely sunny weather whilst you were here.

I am glad you found our reception team to be helpful, we do take down mobile telephone numbers of guests who arrive to park early so that we can call them if their accommodation is ready before the allocated time. Our maintenance team do endeavour to attend to any problems quickly and efficiently, and Tony has been a great addition to the team.

I am so pleased that you have already booked for next year, and I do hope you have another wonderful stay with us in 2015.

Landguard Holiday Park
01983 863 100
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hampshire, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 July 2014

Just returned from a great 6 night stay in a silver plus caravan at landguard. This was our first break as a family of five as our 12 month old twins joined us and we also have a four year old.
We have stayed at 2 other park resorts in the past and so far this is our favourite. I was very worried about squeezing us all in a caravan as with twin babies it meant double of every thing. I rang in advance and the site agreed to remove the two single beds from one bedroom leaving us with a empty room which meant we had plenty of space for two travel cots. We hired two travel cots and two high chairs again me feeling anxious about how clean these would be, but they turned up at the caravan door within 30 mins of us getting in the caravan, all clean and sparkly.... A happy mummy. We hired our linen again due to car space and all of the bedding was fresh, white with no marks, stains and laid neatly ready for us. The caravan it's self was spotless, I am a clean freak and I couldn't fault it. The caravan we had was the best again we have stayed in and we have stayed in a fair few. No issues with the caravan, it was well equipped. A minor thing I'd mention is the pull out bed in the living room was lumpy, rusty and left a lot to be desired BUT I have never found a nice one in all the caravans we have stayed in. So pre empting this we took our own double blow up bed.
The pool was lovely, we were blessed to have fab weather so spent a lot of time in the out door pool, my kiddies loved it. Only minor issue I would say is our double pushchair did not fit in the changing rooms (it did how ever fit in the 1 disabled toilet) and our pushchair fits through standard doors (nipper 360). Both pools were clean, warm and staff friendly.
Entertainment, this is what really made it for us, my four year old is in love with sparkle and sparky, the team were amazing, so much energy!!! There were a fair few kids there and they even remembered my daughters name each night. She loved every part of the evening entertainment, I read a few bad reviews before hand about it being tacky. Yes is cheesy but isn't that what every child loves at that age. My daughter won loads of prizes and has gone home one happy kiddy.
The restaurant food was ok, think most of it is 'heated' but tasted fine. The staff in the restaurant area again were very friendly and seemed to work very hard.
The park doesn't allow cars on the grass which makes it lovely and safe for younger ones, the site is small so you don't have far to walk. We never had a issue with parking.
This is our last holiday 'out of school holidays' our entire break was fantastic and we plan to come back next august in school holidays. I am worried returning in school holidays about a few minor issues such as parking, the car park was pretty full out of session how will it cope when all caravans are full? And changing rooms.... They are tiny, again how will it manage a large volume of people. Final minor things I'd consider is , why are caravan curtains not long enough to block the light and why do they not have curtains on the caravan doors so when using a pull out bed from the sofa the living room is also dark? This is something I have found with all caravans not just languard. I actually hung our towels on the children's rooms curtain pole to darken the rooms. This park was lovely and the area has lots to do. Thank you to all the staff that made it fab xxxx

Room Tip: If taking children who need dark rooms to stay asleep in the mornings take the travel black out blin...
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank L P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park R, General Manager at Landguard Holiday Park - Park Resorts, responded to this review, 22 July 2014
Thank you for this fabulous review.I am over the moon that Landguard has been your favourite site and that you enjoyed your holiday so much with us. Our accommodation team are always more than happy to help and I am glad that you were impressed with the standard of our hire goods.
I am glad that your family enjoyed the entertainment and that they were able to make use of the outdoor pool, as we really have been having some lovely weather of late. We are hoping to extend and improve the changing rooms this winter.

We do appreciate that our main car park does get very busy, we do have another car park and there is plenty of space to park behind the entertainment centre so I apologise if this was not pointed out to you during check-in.

Thank you once again for taking the time to write this review, and we do hope to see you again in the future.

Landguard Holiday Park
01983 863 100
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 July 2014

Just spent a long weekend through the Sun with Languard Park Resorts and I must say we were very impressed. We stopped in a bronze caravan that was spotless, well equipped, spacious and close to the car park and entertainment, so no long treks. All the staff were amazing and very helpful, nothing was too much trouble. A favorite of ours was the 2 for £6 breakfast (including drinks!), cooked just as we requested, great value and not worth cooking your own. Entertainment was good even though the audiences were sometimes small they gave 100%. Would definately recommend this site to families and couples alike, and we will definitely be coming back!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Hancaro J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park R, General Manager at Landguard Holiday Park - Park Resorts, responded to this review, 22 July 2014
Thank you for your review. I am so happy that you enjoyed your stay with us, and that you were happy with your accommodation.
I am glad you enjoyed the breakfast in our onsite eatery ‘The Granary’, as they really do serve a wide and varied menu at competitive prices.
It is also great that you enjoyed the entertainment and found our staff to be friendly and helpful.

I am so happy that you would recommend us, and we all look forward to seeing you again in the not too distant future.

Landguard Holiday Park
01983 863 100
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Landguard Holiday Park - Park Resorts

Property: Landguard Holiday Park - Park Resorts
Address: Landguard Manor Road, Shanklin PO37 7PJ, England
Region: United Kingdom > England > Isle of Wight > Shanklin
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Speciality Lodging in Shanklin
Number of rooms: 244
Official Description (provided by the hotel):
Landguard Holiday Park has a lovely friendly atmosphere, set in sheltered woodland, just a short walk from the traditional seaside town of Shanklin. ... more   less 
Also Known As:
Landguard Holiday Park - Park Hotel Shanklin
Landguard Holiday Park - Park Resorts Shanklin, Isle Of Wight

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