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All reviews sister hotel sea view isle of wight hot tub evening meal lovely hotel short break special offer steep steps both mornings two night stay indoor pool tea garden shanklin village coastal path the cliff car ferry
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Reviewed 4 weeks ago via mobile

An excellent hotel well decorated friendly and helpful staff and food excellent. Very dog friendly with that extra touch of dog towels for that beach walk. Lovely clean beach although steps could be a bit steep for some. Would certainly recommend everything about this hotel.

Date of stay: December 2018
Trip type: Travelled with family
Thank chrisbridges501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven W, Owner at Luccombe Manor Country House Hotel, responded to this reviewResponded 4 weeks ago

Thank you Chris for leaving such a wonderful 5/5 review following your recent stay with us at Luccombe Manor.

We are really pleased you thoroughly enjoyed your stay with us and appreciated the effort we put in to ensure our guest's expectations are exceeded.

We do hope we can have the pleasure of welcoming you back for a return visit soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2019

It was quite dark then I arrived around 5pm. Not enough lights in the carpark, couldn't see properly, not a good sign. From the pictures on the website it looked very grand but when I step inside, it was a lot smaller and quite disappointing. It was a old Victorian house and everything was quite old fashion. The bedroom was fine until I can hear every foot step from upstairs, terrible noise of floor boards, thumping, knocking, doors, it was most disturbing and very loud. My daughter and granddaughter went for a swim which was located at the Hotel next-door. We were told by the staff to walk through the garden to the Hotel next-door. We walked through the dark, through the lawn, bushes, plants, trees and we couldn't find the hotel. It was really spooky and dangerous. At the end we had to come out of the bushes and go round the front of the hotel next door. The pool was very small and again very disappointing. The only good thing was the dinner, that was quite nice, but when we ask for more bread rolls we were told the chef only baked one for each person. I thought that was quite mean, after all, it's only a small roll. The cold Breakfast was ok but the full English breakfast was not up to standard, very cheap. I will not be staying there again.

Room tip: Best go upstairs so you don't have anybody walking above you, as it's quite noisey.
Date of stay: December 2018
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank eleanor468
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven W, Owner at Luccombe Manor Country House Hotel, responded to this reviewResponded 15 January 2019

Thank you Eleanor for leaving your review and constructive comments as it allows us to make improvements for our future guests.

We will certainly review the lighting at Luccombe Manor and also on the lit pathways between the two hotels - we have recently installed signage throughout the garden to aid guests walking between our two properties and will ensure the lighting is improved further.

I am sorry that your stay did not meet your expectations on this occasion.

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Reviewed 7 January 2019 via mobile

Lovely hotel in a great location. A very warm welcome from all the staff and a fabulous breakfast.
Our little Jack russell was made very welcome.
Great facilities and lovely relaxed atmosphere.
Would recommend for any visiting a fab island with their dog.

Date of stay: December 2018
Trip type: Travelled with family
Thank Claire J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven W, Owner at Luccombe Manor Country House Hotel, responded to this reviewResponded 8 January 2019

Thank you Claire for leaving such a lovely 5/5 review following your stay with us at Luccombe Manor. It was a pleasure to host your visit and of course welcome your doggie to the hotel too.

We rally appreciate your comments and we do hope we can have the pleasure of welcoming you all back for another visit soon.

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Reviewed 6 January 2019

We spent a wonderful four nights at Luccombe Manor pre-Christmas 2018. Five of us (3 children) and a dog. Every member of the staff team was charming and helpful, the breakfast and dinners were perfect and the rooms comfortable. A real bonus to be able to use the pool, sauna and games room in Luccombe Hall hotel - just a short walk through the hotel's garden. Some glorious walks to Ventnor, at the Needles and on the beach below the hotel. Thank you for a great stay.

Date of stay: December 2018
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank HugoMidd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven W, Owner at Luccombe Manor Country House Hotel, responded to this reviewResponded 7 January 2019

Thank you so much for leaving us a fantastic 5/5 review at Luccombe Manor, it is most appreciated. Your kind comments regarding the charming and helpful staff are a pleasure to read and it was wonderful to host your family and dog for your stay with us.

We do hope you can find the time to return for another visit - we would love to welcome you back.

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Reviewed 5 January 2019 via mobile

Fantastic location and place. Cosy room and relax envitonemnt.
Our dog was well welcomed as well. Good food and frienly service.
We spent our new year eve there and we had a very good time.
I highly recommend this place for family and people who want enjoy fantastic view and a nice run in the beach.

Date of stay: January 2019
Trip type: Travelled with family
Thank PierGiorgioD2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven W, Owner at Luccombe Manor Country House Hotel, responded to this reviewResponded 7 January 2019

Thank you for your great 5/5 review and kind comments, it means a lot to us.

Really pleased you enjoyed your stay and found the food to be good and the service friendly.

We do hope you can find the time to return for another visit soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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