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“national holiday” 3 of 5 bubbles
Review of Shanklin Beach Hotel

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Shanklin Beach Hotel
Ranked #32 of 54 Hotels in Shanklin
west yorkshire
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“national holiday”
3 of 5 bubbles Reviewed 7 July 2014

had a 5 day holiday with national coach holidays it was a great holiday excellent position beach across the road, food very good full english breakfast if you didnt want this they would give you other options, three choices for evening meal, staff was very helpful, the room was large and very clean, booked a ground floor with shower and thats what i got. thanks for a great holiday and im sure i will be seeing you again.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank wendy b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mjhill99, General Manager at Shanklin Beach Hotel, responded to this review, 27 July 2014
Thank you for your comments... we really look forward to seeing you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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449 reviews from our community

Traveller rating
    103
    130
    112
    52
    52
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (195)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 6 July 2014

We were booked for two nights. The first room we seemed like we had been transported back to the 1970's, and although clean, would have benefited by having a headboard for the bed. There was a nasty greasy hair stain on the wall behind each pillow. The room looked out onto the back car park and I was kept awake for hours by a very noisy pigeon.

We complained and to the staff's credit we were allocated another room for our second night. This was at the front, again on the second floor. Once again needed a headboard with the same stains on the wall behind the bed. Ensuite was better but very small.

Sorry, but won't be going back again.

Room Tip: Don't always rely on the pictures provided on the website!
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  • Stayed July 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Ifor S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mjhill99, General Manager at Shanklin Beach Hotel, responded to this review, 27 July 2014
Thank you for your comments.

Whilst we strive to offer the highest standards to each and every guest, we fully understand that sometimes we do miss the mark.

We had planned a full hotel refurbishment at the start of 2014 to address the comments that you have made, however, as you would have been advised at check-in, during the winter we suffered major damage to the majority of rooms and the loss of a major part f our roof.

The planned rooms works had to be postpone to allow us to focus on the essential building works. These works are now planned for the end of this years season and early 2015.

I do hope that you give us a try again, once the works have been completed so that we can have an opportunity of meeting your expectations.

Once again, thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Shanklin hotels

Newcastle upon Tyne, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 3 July 2014

I have just returned from a 5days holiday with national holidays to this hotel ,I couldn't fault the hotel in any way ,the staff go out of there way to help you my partner is in a wheelchair so we were put in a ground floor room the waiters are excellent we were served promptly and happy to please you the room was clean and comfortable although we had no view only complaint the TV was in a stupid place it was on the wall next to the bed which was awkward to watch room 003

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Betty E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mjhill99, General Manager at Shanklin Beach Hotel, responded to this review, 27 July 2014
Many thanks for your review. We hope to see you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 30 June 2014

We stayed here last week on a coaching holiday with National Travel. It is in an excellent position across the road from the beach. The bedrooms do need updating but the owners are in the process of doing this. We stayed on a bed, breakfast and dinner option. It was a full English breakfast. The dinner menu offered a choice of 3 starters, mains and deserts. There was also a vegetarian option and also a salad option. The staff were all wonderful, nothing was too much trouble.
Suitable for all travellers.
We thought that Shanklin was the best place to stay.

Room Tip: The best rooms are on the 1st floor at the front with a balcony.
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  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Mary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mjhill99, General Manager at Shanklin Beach Hotel, responded to this review, 27 July 2014
Thank you for your wonderful comments. We do look forward to seeing you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 23 June 2014

Visited The Isle Of Wight, 18 / 06 / 2014, travelling with National Coach Holidays, for a 4 night stay at The Shanklin Beach Hotel, Shanklin.
This was my first visit to The Isle Of Wight, but it certainly won't be my last !!!
The weather on our visit ( my family & myself ) was absolutely glorious, ideal for the sight-seeing excursions provided by National Holidays. Our driver 'Mel' who resides on the island, was very knowledgeable and informative, which made the our inclusive tours very interesting.
The Shanklin Beach hotel provided us with clean and comfortable accommodation, the food was varied and to a high standard, and the hotel staff throughout gave excellent service. Special thanks to the Manager, for satisfactorily resolving with efficiency, a room allocation issue on arrival, also, thanks to Stan & Emily for your co-operation on a couple of issues, and to Lorraine who waited on our table at mealtimes in a speedy and pleasant manner.
All - in - all, a fantastic holiday for myself and family, and we are very much looking forward to returning. :-)

Room Tip: Sea view rooms are definitely a big bonus, but all rooms are decorated to a satisfactory standard...
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  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank GaryTCooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mjhill99, General Manager at Shanklin Beach Hotel, responded to this review, 27 July 2014
Thank you very much for the great comments. We really look forward to seeing you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wisbech, United Kingdom
Level Contributor
128 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 23 June 2014

What a great holiday we have just had in this Hotel. Can honestly say it couldn`t have been better. The hotel was spotlessly clean, food good , service excellent. We had a room with a balcony and sea view how wonderful to sit and look at the ships and to wake to the sound of the waves.
We were treated so well by all the staff nothing was too much trouble. Couldn`t find a spec of dust anywhere. Plenty of parking. The room had everything we wanted with one minor exception, although, there was soap, there was no Shower Gel. Soon rectified by going to the shop next door. Most people do prefer Shower Gel to Soap so it is worth thinking of changing.

Room Tip: Ask for Sea view.
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  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank LYNEMIKE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mjhill99, General Manager at Shanklin Beach Hotel, responded to this review, 27 July 2014
Thank you so much for your wonderful comments.. we will look in to the shower gel....
Hope to see you again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sunderland
Level Contributor
66 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 18 June 2014

This was a 5 day trip booked through National holidays. If anyone has any queries about the whole holiday, ask me directly. This is purely a review of the hotel.

Firstly, I can say I have never stayed in a hotel where the staff have been so friendly straight away. From the moment we entered the hotel the welcome was warm and friendly.. Our cases were taken to our rooms and nothing was too much trouble, throughout the entire stay.

Our room was a sea view (and we did pay for it, despite some people asking why we had it). Room was dated, bathroom was ok, but the view was lovely.. And it was nice hearing the sea throughout the night..be aware, you will hear it.. (I would add, Im aware that the hotel is being refurbished, I didn't see those rooms.. I would ask though staff at Shanklin, a shelf in the bathroom would help....)

Food was ok, not canteen food as some have said but then this isn't a 5 star hotel. Good choice, very quick to arrive, and very pleasant staff. Some people moaned about it, but then they cleared their plates so, cant have been that bad.

Bar is nice and fun. The entertainment on a night was good, although as usual, some people didn't bother to go in, which is a shame. Finding that a lot on National Trips, which is bad to see.

All in all, I would stay at the hotel again. For what it lacks in some things (at the moment) it more than makes up for it, in location and staff. Thoroughly enjoyed my stay.. Thank you Shanklin. I will be back... (if you let me in :) )

Room Tip: 3 tips. 1, ask for a hairdryer on arrival as they aren't in the room. 2. You can buy a bott...
See more room tips
  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bopster16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mjhill99, General Manager at Shanklin Beach Hotel, responded to this review, 27 July 2014
Thank you for your comments...

As you have clearly stated, the views and the location are fantastic and at the start of this year we had planned to have all of the major rooms back up to that "wow" factor standard. However due to the severe weather damage, much of what we had planned has been postpone until the end of the year allowing us to focus on the new roof and repair works.

Again thank you for your comments and I do hope that you have an opportunity to return after our works so that you can experience and see what we have done.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Shanklin Beach Hotel

Property: Shanklin Beach Hotel
Address: 35-38 Esplanade, Shanklin PO37 6BJ, England
Region: United Kingdom > England > Isle of Wight > Shanklin
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#14 On the Beach Hotel in Shanklin
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Shanklin Beach Hotel 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Earlier this year The Shanklin Beach Hotel went under a massive refurbishment program. With modernised rooms, new electrics,new Steakhouse, computerised reservation system, as well new decking on our Sea View balcony rooms. Thank you for all your comments and patient whilst this transition from old new has been going on. And we look forward to your continued support.We are located withing 30 metres from the water and beautiful sandy beach. Close to the gaming arcade, shops and childrens theme park.Best wishes Management and staff at The Shanklin Beach Hotel. ... more   less 
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Also Known As:
Shanklin Beach Hotel Isle Of Wight

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