Just returned from an enjoyable week with husband and 14 year old daughter at this lovely old hotel (4th Aug - 11th Aug). The hotel enjoys a lovely setting on the cliff top above Shanklin beach. The gardens are beautifully kept and the views are gorgous. We had good weather as well. Our room (26) with sea view was clean and comfortable. We stayed here about 10 years ago and there has been little change apart from the following which are worthy of note:
The outdoor pool at Luccombe was lovely and enjoys a secluded setting but needs CLEANING - the water is greasy and full of sand, very murky. Also there are some loose surrounding slabs that need attention and the white gates need some maintenance. The pool furniture and chairs, tables etc in the gardens need cleaning too. There were some wine glasses left on a garden table that were not moved for three days...........
Reception states that there is a fine dining menu? Food although well cooked and presented lacks variety. If you are staying a week or more you are presented with very little choice. Beef casserole becomes beef pie with the addition of a slab of pastry which has never seen the meat. Chicken chassuer becomes chicken supreme with a change of sauce drizzled over a dry chicken breast and so on. The vegetables served were exactly the same every night of our stay - peas, carrot, swede and red cabbage. The red cabbage even came with the cheese starter. Salad was frankly boring! Heaven help vegetarians! Sweets were disappointing bought in commercial versions of banoffee pie, cheese cake etc. Service was friendly but some evenings the waiters/waitresses seemed very stretched indeed and did not look for work.
When we arrived we were given a small uneven table near the back of the restaurant amidst families with babies and children under 5 who spent much of the time crawling all over the floor. Indeed we were promised and hoped that we would be moved. We had to ask 3 times for this to be done (none of the young waiters/waitresses seemed to be able to execute this) and it was finally down to Dave the barman (hats off to him)! who sorted this out for us. This IS a family hotel but not all adults or well behaved older children want to sit up against a high chair or want to share their evening meal with squalling babies (the hotel does offer children's teas but sadly many parents do not see the need to avail themselves of this service).
The Olympics were in full swing during our stay. The TV was fine in our room, but the shiny new flat screen TV in the bar was hopeless - the signal kept dropping out at the critical moment! Come on Management sort this out!!! Spend some money on this hotel........
All this said, with a new menu and/or chef and a spruce up this lovely hotel could be as good as it was 10 years ago - but we still enjoyed our holiday and may even go again !
- Official Description (provided by the hotel):
- Located on the outskirts of the quaint Shanklin Old Village and within 4 acres of stunning landscaped cliff-top gardens, Luccombe Hall Country House Hotel offers the best position, best views and best range of facilities of any hotel on the Isle of Wight. With direct access to the sandy beach below, its great for a summer escape, or snuggle up in winter in the Bishops Snug with its roaring log fire.With a great range of indoor and outdoor leisure facilities you can be as active or relaxed as you please. Facilities include indoor and hot tub, sauna, outdoor pool, games room with table tennis, pool tables, squash court, childrens play area, family board games, outdoor play area with trampoline, slides, swings, mini putting and giant chess and draughts.Bedrooms options include Standard Rooms, Sea-Facing Rooms, Superior Sea-Facing Rooms and Executive Rooms with Private Balcony.Delicious meals are served in the Grand View Restaurant including a mouthwatering 3 course dinner and freshly prepared full english breakfast. Snacks are available from the Grand View Tea Garden overlooking the sea (during winter snacks available from the hotel bar and lounges) ... more less
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- Also Known As:
- Luccombe Hall Shanklin
- Hotel Luccombe Hall
- Hall Hotel Luccombe
- Luccombe Hall Hotel Shanklin, Isle Of Wight