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Luccombe Hall Hotel
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Reviews (891)
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527 - 532 of 891 reviews
Reviewed 3 October 2013

Stayed here back in june of 2013 it was via a travel zoo deal including return ferry travel the hotel is small the gardens very big it neighbours another hotel the rooms are addequite as we only stayed 2 nights again with travel zoo the deals you get what you pay for . Included was eveing meal both nights and breakfast i must say the food was very impresive both nights and the breakfasts ive have eaten far worse in 5 star establishments the service in the restaurant are were swift and they try very hard to please my only gripe was the bar service was slow in the day time but in the eve this changed a very experinced bar man on hand also good with the customers .Would defaintly stay again on the IOW as thers loads to do .and more than likley this hotel .Hta of to the chef and the staff a happy customer ....

  • Stayed: June 2013, travelled as a couple
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Thank m666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol_Starkey, Public Relations Manager at Luccombe Hall Hotel, responded to this reviewResponded 14 October 2013

Thank you for our feedback following your visit in July to Luccombe Hall. We are glad you enjoyed your stay and found the food impressive. We very much hope that you choose to stay with us again and will look forward to seeing you again then.

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Reviewed 2 October 2013

We have just got back from a really enjoyable three night stay at Luccombe Hall hotel, this is a lovely hotel in a fantastic position, we had a big beautiful room with an amazing sea view. We had an evening meal on our first night and the food and service were excellent. Breakfast was fantastic and it was so nice to be served food cooked to order rather than something that has been sitting on a buffet! All staff were very friendly & helpful. We would most definitely stay here again and I have already recommended to anyone that will listen.

Room Tip: We stayed in room 25 large room with wonderful garden & sea views
  • Stayed: September 2013, travelled as a couple
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Thank Sue2803
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol_Starkey, Public Relations Manager at Luccombe Hall Hotel, responded to this reviewResponded 14 October 2013

Thank you so much for leaving such a glowing review. We are delighted to hear that you had an excellent stay with us and that you have widely recommended Luccombe Hall as a place to stay on the Isle of Wight. We are delighted to hear that you will visit us again and look forward to welcoming you back for your return visit.

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Reviewed 20 September 2013

The Luccombe Hall Hotel was great in every respect and we could not fault it in any way.Beautiful room with sea view and balcony just as we had requested.Coffee and tea facilities in the room were convenient and the fruit basket was a nice touch.Room and bathroom very comfortable and clean making our 3 night stay enjoyable.
Breakfast and dinner meals were extensive,well prepared and presented.The staff were helpful and attentive-particularly Jackie on reception who changed our ferry booking with one quick phone call.In this respect,we found the Wightlink service from Portsmouth to Fishbourne to be fast,convenient and comfortable-the way to go to the IOW.

Room Tip: Pay a bit more for a room with a balcony.
  • Stayed: September 2013, travelled as a couple
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Thank cristerly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol_Starkey, Public Relations Manager at Luccombe Hall Hotel, responded to this reviewResponded 14 October 2013

Thank you so much for choosing to stay at Luccombe Hall and for your feedback following your recent stay with us. We are so glad that you enjoyed your stay and really enjoyed the very popular Executive Room with large balcony and stunning sea views. We are glad you found the meals extensive and well prepared and the staff helpful. We very much hope to welcome you to the hotel again in the future,

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Reviewed 11 September 2013

Good first impressions. We stayed in room 30 which had a lovely sea view, but was not maintained very well. Seemed to be quite dusty, and bathroom was not as clean as we might have expected, with hair and dust. Staff on arrival were very helpful and friendly. Breakfast was very confusing. No guidance from staff as to where to sit, and no system in place for staff to know who had been served and who was still waiting. Having said this when breakfast did arrive, it was good and hot, Good selection too. Facilities at hotel seem good. The gardens were very well maintained and looked great. Bar prices were a bit extreme. This reflected in the fact the bar was empty. Did not eat here for evening meal so cannot comment. We ate at the local pub, village inn, which was excellent and only a five minute walk from hotel. On leaving the hotel did not seem to get any interaction from the receptionist as to how our stay was . An envelope was left on the desk , not handed to us, which was our invoice. This was a very good hotel with lots of things going for it, but feel it needs the staff to guide guests as to what they are offering.

Room Tip: Stayed in room 30. Had a good view, but was not as clean as expected, quite dusty.
  • Stayed: September 2013, travelled as a couple
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2  Thank Kim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clare F, Manager at Luccombe Hall Hotel, responded to this reviewResponded 18 October 2013

Thank you for your comments regarding your stay with us. I am glad that you were warmly welcomed by our reception staff. I am sorry that you felt that your departure was not handled in the same friendly manner. We do present our invoices in envelopes but these should usually be handed to the guest and then gone through with them rather than left for them on the desk. The view from the room 30 is lovely, looking across the gardens with a glimpse of the sea. I am sorry that the housekeeping standards seem to have slipped during your stay. I will bring this to the attention of our Head Housekeeper. We operate an allocated table basis in the restaurant and a plaque with your room number is displayed alongside the table number on each table. I am sorry that the staff did not draw your attention to this or show you to your table when you arrived in the restaurant. We try to keep our bar prices in line with other hotels and pubs in the local area. I hope you will return to Luccombe Hall Hotel again in the future. Thankyou again for your helpful feedback

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Reviewed 3 September 2013

Recently returned from another stay, this time for 6 nights. The Hotel is fantastic in every respect. Our sea view room / balcony was amazing and very clean. The food quality and choice was exceptional not to mention the delightful sea and garden views from the conservatory restaurant. All staff from arrival to departure were extremely helpful, polite and caring. We will definitely return for another perfect holiday.

  • Stayed: August 2013, travelled as a couple
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Thank Arthur S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol_Starkey, Public Relations Manager at Luccombe Hall Hotel, responded to this reviewResponded 14 October 2013

Thank you so much for choosing to stay at Luccombe Hall again and for your excellent feedback. We are glad you found the views and Executive Room to be amazing, the food exceptional and the staff polite and caring. We very much look forward to seeing you again on your next visit.

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