My partner and I chose this hotel from the pictures on the website and reviews. We wanted a break in a well appointed spa hotel. We paid extra for a sea facing room, which we got but it was very tired. The bed sank to it's base when it was sat on; the decor was shabby and there were many chipped/cracked bathroom tiles. Everytime the bathroom light was turned on so was the extractor fan and as the walls were paper thin, we could hear every time the bathroom was used in the surrounding rooms. When there was a screaming child too, we asked to change rooms. Spoke to a very friendly receptionist who was unable to do anything that day but could move us the next day.
The next day we were woken up at 6am by children runing around above us ( there is no sound proofing between floors) which only stopped when my partner banged on the ceiling.
We were moved rooms and had one that was similar to the pictures on the internet which is what I'd assumed we would be getting. The hotel misleads guests in this way.
That afternoon we tried the spa, the main reason for chosing this hotel. I didn't use the facilites as the whirlpool was all cloudy with clogged hair round the filter and dirt in the seating areas. I reported this to reception when I returned my dry towel. This is low season, so I would have expected a pristine spa.
That said the location is excellent and the sea view worth having.
- Official Description (provided by the hotel):
- Located on the outskirts of the quaint Shanklin Old Village and within 4 acres of stunning landscaped cliff-top gardens, Luccombe Hall Country House Hotel offers the best position, best views and best range of facilities of any hotel on the Isle of Wight. With direct access to the sandy beach below, its great for a summer escape, or snuggle up in winter in the Bishops Snug with its roaring log fire.With a great range of indoor and outdoor leisure facilities you can be as active or relaxed as you please. Facilities include indoor and hot tub, sauna, outdoor pool, games room with table tennis, pool tables, squash court, childrens play area, family board games, outdoor play area with trampoline, slides, swings, mini putting and giant chess and draughts.Bedrooms options include Standard Rooms, Sea-Facing Rooms, Superior Sea-Facing Rooms and Executive Rooms with Private Balcony.Delicious meals are served in the Grand View Restaurant including a mouthwatering 3 course dinner and freshly prepared full english breakfast. Snacks are available from the Grand View Tea Garden overlooking the sea (during winter snacks available from the hotel bar and lounges) ... more less
- Reservation Options:
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- Also Known As:
- Luccombe Hall Shanklin
- Hotel Luccombe Hall
- Hall Hotel Luccombe
- Luccombe Hall Hotel Shanklin, Isle Of Wight