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“Not far from Shanklin village”

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Bourne Hall Country Hotel
Ranked #20 of 52 Hotels in Shanklin
Huddersfield, United Kingdom
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Not far from Shanklin village”
Reviewed 29 June 2012

While the hotel is not far from Shanklin village it is quite a strenuous walk back up the hill if your legs don't work very well, but a taxi was only £3.50. We have no complaints about the hotel itself. When we arrived we were greeted by the staff who grabbed our cases and escorted us to our room. We were then supplied with tea and biscuits. Our room was quite large and well furnished, the bathroom was clean and well supplied. The food was excellent and well served by attentive waiters. The indoor pool was one of the best I have ever seen in a hotel. I didn't try the outside pool (British weather), but it looked quite inviting. When I go to the Isle of Wight again, this place will be high on my list.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lastCompositor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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237 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • French first
  • Any
English first
Ringwood, United Kingdom
2 reviews
Reviewed 21 June 2012

we've had a flat here for a couple of years, not been to Pendletons before because summer is busy and in winter the restaurant is shut, what a surprise, after my sister and brother in law visited and were extremely impressed we booked in advance and were suitably impressed, its friendly whateveriseasy staff to the fantastic food delivered, no frills but soo many frills its refreshing......will come back time and time again

  • Stayed June 2012, travelled with family
    • Value
    • Service
Helpful?
Thank clare l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 16 June 2012

The hotel was very, they even moved Mr room for as I was ill and found it difficult to get up and down stairs. The room we had was fine! The night we stayed in for dinner was a disappointment, the waiter was white rude, kept calling me mate, even though I did not know him and the female manager seemed to be quite dismissive which made us feel that we were a burden. Shame the food was quite nice as well! Not sure if we will go back? Chat54

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dirk54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampshire
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 June 2012

We decided on a weekend away for the Queens Jubilee and found the Bourne Hall which accommodated us at short notice in one of the premier rooms. Plus points: location, views (outstanding) and helpful staff on reception.

But the room was very dated - pine furniture, faded prints, traling electrical leads everywhere. The bathroom was gloomy with insufficient lights, the cold tap in the bathroom couldn't be turned fully on (the wall was in the way!) and there was a gaping hole in the ceiling.

Breakfast was adequate but staff seemed too busy talking in the kitchen to welcome guests or to take orders. And someone had left a pile of dirty bathrobes and a duster on a chair in the way to the restaurant - slapdash.

One abiding memory is the number of notices from the outdoor pool wasn't available through sanistise your hands to we don't tolerate abuse of our staff which made us feel hectored rather than welcomed.

A modest refurbishment and some attention to detail (basically hotel- keeping 2011 rather than 1970s) would make this a good hotel.

Room Tip: Get a room with a view.
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HampshireProf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, England
Level Contributor
44 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 9 May 2012

Booked a weekend at the Bourne Hall to celebrate my Husband's Birthday - it was a bit of a leap into the dark, but went ahead after reading the reviews on TA. We booked a package which consisted of 2 nights Bed, Breakfast and Evening Meal with 2 spa treatments and a return Ferry crossing. Booking was simple and straightforward - the Hotel has an excellent website where packages are detailed and priced. When I wanted to change the return Ferry crossing this wasn't a problem and changes were e-mailed back to me promptly. Friendly greeting at Reception when we checked in with an explanation as to meal times, facilities etc, etc. Bags were carried up to our room which was on the 2nd floor. Warning, there are no lifts and being an old house, it can be a walk (and climb) to the room. Room was pleasant enough but looking a bit tired. Bed was large and comfortable but made up with sheets and blankets which is a little old fashioned these days. Furniture had seen better days with some handles missing. The bathroom was a little basic (no shaver point) but worked perfectly well and there were gallons of hot water. Hairdryer was little more than a travel hairdryer but one was provided. On the plus side, an airconditioning unit, plentiful supply of tea and coffee. Room was nice and quiet and we had partial sea views from one of the windows.
Pre-dinner drinks were served in the comfortable bar area with views over the beautiful gardens - Dinner itself was a little old fashioned - a large room for not that many diners and not much in the way of atmosphere (perhaps some music in the background would help). Food was good and plentiful - in fact the portions were a bit too large and I couldn't help but feel that there must be lots of wastage (particularly the vegetables which come on an enormous platter) - Breakfast was good with plenty of choice of continental and cooked items to order - service was prompt but not rushed. Spa treatments were excellent - we had 2 x full body massage, all delivered in a pleasant environment which aided relaxation. On balance I expect we were slightly younger than most of the usual customers and the things that I found old fashioned are probably just what they are looking for - that said very pleasant owners who made us feel welcome and who work very hard to make sure your stay is as comfortable as possible.

Room Tip: We had room 25 on the top floor - more sumptious rooms are available for an extra cost
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank DJJones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheltenahm
1 review
Reviewed 30 April 2012

We stayed at Bourne Hall with a group of 18 other friends and we had an extremely nice time there. Jim, Carole and their staff were very accommodating - even when we asked them to change the table layout at the very last minute! Service was very good and every effort was made to make our group welcome and comfortable. Our room didn't have a view and furnishings rather old-fashioned, with no full-lenghth mirror, but beds comfortable and room spacious and clean.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Malle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suffolk
Level Contributor
100 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 26 April 2012

My wife and I returned our eldest son to Uni in Southampton after the Easter holidays, and decided to spend a few days on the IoW. A search of the available hotels found the Bourne Hall Country hotel in Shanklin.

The hotel is a mix of original building to the front and "well camouflaged" extension to the rear. Our room was the last double available at the time of booking, a few days before our departure, and we paid just over £100 per night for B&B.

The room was a good size, but up several flights of stairs towards the rear of the hotel. We arrived late, and they did offer to get someone to take our bags to the room, but we managed on our own. Someone less fit should probably ask for help, or even a room on the ground floor.

Our bedroom was spacious with plenty of storage. It had a good sized bathroom with full bath, and shower over this with a glass screen. There was plenty of hot water and good water pressure too during our stay.

The only downsides to the room were the total lack of view; looking out onto the roof of another part of the hotel, and blankets on the bed - something my wife does not like. During the night we could hear other guests talking and moving around, and the ceiling light switch in the (bath?)room below us was a little annoying "pinging" when being switched on and off in the early hours.

The hotel is typically "English", and all of the staff appear to be local islanders - no language barriers or issues to overcome here. It would be unkind to say it is in a time warp, but the whole IoW does have that feel to it and personally I consider it a bonus.

21st Century benefits at the hotel do include Freeview TV’s with DVD players and Wi-Fi throughout, including bedrooms; just ask for a free password at reception. There is a phone system that provides room to room calling, or access for incoming and outgoing calls. There is also good mobile phone coverage throughout the hotel.

Breakfast was good, with a fair range of cereals, pastries and hot options available. Having spent a lot of time in US parent company hotels my request for "fried eggs - over easy" on the first morning resulted in almost deep fried eggs that were solid. The next few days I opted for the poached eggs that were wonderful.

Whilst breakfast portion sizes are not as good as the "serve yourself" breakfasts in larger hotels you can just ask for more, and this was not a problem. I would however suggest that they obtain a local sausage, as the ones served at breakfast appeared to be a low quality supermarket own brand type, and this really let down the other items on the plate. All hot food was served hot, on hot plates.

We did not eat any other meals at the hotel. It does advertise a dinner option, but we preferred to get out to experience some of the great pubs available on the IoW.

The hotel does have an indoor pool, but this is in a separate building in the garden. It was too cold outside during our stay to try this, we didn't want to get cold going back to our room, so be aware of this if poor weather is likely during your stay.

All in all, the hotel provides good value and it is an excellent base to explore the IoW, and the staff are really friendly and helpful too.

Room Tip: Get a room at the front of the hotel, with a great view of the sea and Shanklin bay. This way you...
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CISSP_on_tour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bourne Hall Country Hotel

Property: Bourne Hall Country Hotel
Address: 11 Luccombe Road, Shanklin PO37 6RR, England
Region: United Kingdom > England > Isle of Wight > Shanklin
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 52 Hotels in Shanklin
Price Range (Based on Average Rates): £
Hotel Class:3 star — Bourne Hall Country Hotel 3*
Number of rooms: 30
Official Description (provided by the hotel):
Bourne Hall, an elegant Country House, Hotel and restaurant, set in mature grounds in Shanklin, Isle of Wight. Originally built in the late 1860’s, said to be for one of Queen Victoria’s ladies in waiting, the "house" still retains its sense of history whilst providing comfortable accommodation enhanced by its original Victorian features. Uniquely located on an elevated position at the foot of Luccombe Downs, benefits both countryside and coastal Vistas. The Hotel enjoys exquisite views, by day and night, across Sandown and Shanklin Bay, and onwards to Culver Downs. Situated minutes walk south of Shanklin "old village," this 30 bedroom, 3 star hotel offers a range of classic and premier rooms, family rooms and suites, comprehensive leisure & health facilities, and a stylish restaurant. Bourne Hall provides the ideal setting for weekend special breaks or longer stays, private functions, weddings and business meetings/conferences. We take pride in our friendliness and attention to detail and always endeavour to make your experience comfortable and most enjoyable. We look forward to welcoming you to the hotel in the near future. ... more   less 
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Also Known As:
Bourne Hall Country Hotel And Restaurant
Bourne Hall Country Shanklin
Bourne Hall Country Hotel Shanklin, Isle Of Wight

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