What a lovely building, fabulous views and delightful staff. It is such a shame that corners are being cut, I would expect it in a 2 star but not a 3 star.
A single coffee biscuit in the room, no decent biscuits, awful cheap toilet paper, no conditioner, stingy portions at breakfast, what we had was tasted lovely, but 12 beans on the plate!, the steam room was taped up, the jacuzzi was 45c and scalded my legs, it was ok the next night and the one after that about 20c, the pool was cold and is not as hot as stated by the hotel. Reception doesn't open until 8am so no newspaper in bed, the only hotel I have ever stayed in like this.
The owner just needs to up his game just a little bit and it would be so much better.
- Official Description (provided by the hotel):
- Bourne Hall, an elegant Country House, Hotel and restaurant, set in mature grounds in Shanklin, Isle of Wight. Originally built in the late 1860’s, said to be for one of Queen Victoria’s ladies in waiting, the "house" still retains its sense of history whilst providing comfortable accommodation enhanced by its original Victorian features. Uniquely located on an elevated position at the foot of Luccombe Downs, benefits both countryside and coastal Vistas. The Hotel enjoys exquisite views, by day and night, across Sandown and Shanklin Bay, and onwards to Culver Downs. Situated minutes walk south of Shanklin "old village," this 30 bedroom, 3 star hotel offers a range of classic and premier rooms, family rooms and suites, comprehensive leisure & health facilities, and a stylish restaurant. Bourne Hall provides the ideal setting for weekend special breaks or longer stays, private functions, weddings and business meetings/conferences. We take pride in our friendliness and attention to detail and always endeavour to make your experience comfortable and most enjoyable. We look forward to welcoming you to the hotel in the near future. ... more less
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- Also Known As:
- Bourne Hall Country Hotel And Restaurant
- Bourne Hall Country Shanklin
- Bourne Hall Country Hotel Shanklin, Isle Of Wight