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“Such a lovely warm friendly place to stay!!”
Review of Gracellie Hotel

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Gracellie Hotel
Ranked #34 of 51 Shanklin B&B and Inns
Hertfordshire
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Such a lovely warm friendly place to stay!!”
Reviewed 8 May 2013

Just had a lovely weekend break at the Gracellie Hotel In Shanklin (fri 3rd May to Sun 5th May 2013).. There were 7 of us travelling from Hertfordshire to a Family members 60th in Newport, age range from 41-82yrs. We had a very warm welcome from John,Bill & Vince (An 18yr old dog....Very Cute!) Our rooms were very clean, fresh & cosy, old place but loved it .Beautiful seaviews from bedroom our windows. We were on a B&B basis, the breakfast, well I never thaught id ever hear myself say this but it was on par with mine....Perfect!!!! Hot, fresh & plentiful, Was told off by John for Elbows on Table!! Thanks to Dave (the DJ) for eventually finding A Town called Mallice, we all had a good ol'singalong to that. No complaints at all, Nothing was too much for these guys, Please keep up the good work & look forward to seeing you all again soon. Best Wishes from the Goodman Party xxx

Room Tip: Seaview is a must!!!
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  • Stayed May 2013, travelled with family
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Helpful?
3 Thank Ann G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phil W, Guest Relations Manager at Gracellie Hotel, responded to this review, 20 May 2013
Thank you so much for your wonderful review, it is so kind of you to take the time and effort to place these comments and it is what the staff love to hear. The hotel hopefully improves every week and we all strive to make it the best value for money that we can. You will always be welcome here and I assure you, we will not let standards drop but improve all the time. Thank you again for an uplifting and warm write up... bless you x
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257 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (89)
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English first
bangalore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 April 2013

The Gracellie Hotel is having a picturesque location in Shanklin, Isle of Wight, Uk. The rooms were very neat and clean and the bar is awesome place. Enjoying a glass of beer in cold rainy weather is an awesome experience. A good Value for money. Overall a nice stay.. :-)

  • Stayed May 2012, travelled as a couple
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Helpful?
1 Thank rajeev ranjan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phil W, Director of Sales at Gracellie Hotel, responded to this review, 1 May 2013
Thank you so much for your 5 star review!
We appreciate your going to the time and effort to make this recommendation and we promise keep the standard and to improve. Their are renovations going on in the middle part of the hotel and we are delighted that this has not impacted on your stay with us. Thanks again and be assured that Jon and all of the staff really appreciate your kind words.
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westgate kent england
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 15 April 2013

A coach load of 48 people ages ranging from 35+ to 80+ went to the Gracellie for Fri/Mon in April
we were welcomed at reception by John ,Paddy &other staff,our cases were moved from the coach to our rooms without too much fuss ,mealtimes were great plenty of good food which was no problem, if you wanted something different to the menu they would do their best to accomodate you.Rooms were spotless[ LOVELY BEDS]warm rooms & agreat shower .Staff were superb bar was well stocked [restocked after we left] cannot praise them enough. If you are thinking of goimg to the I.O.W. give the Gracellie a ring you will not regret it. Brian & Chris Hirst from Margate New Odds Club. [and the other 46 ]

Room Tip: Sorry no lift but there are ground floor rooms.
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  • Stayed April 2013, travelled with friends
    • Value
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Helpful?
3 Thank Brian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phil W, Owner at Gracellie Hotel, responded to this review, 17 April 2013
Thank you so very much Brian and Chris for one of our best reviews!
We are all delighted that you saw we do our very best to help and ensure people get the most out of the hotel. We know that the finishing renovations to the hotel must have been a nuisance but you were kind enough to not complain at all. We hope to see you again soon and trust we will have the hotel completely finished. The bar upstairs was provided for your coach party and glad you enjoyed the exclusivity! Again thank you so much ...
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Cardiff
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 5 April 2013

a private bus outing from South Wales on a weekend break. All hotel staff went out of their way to be helpful and friendly. the rooms were clean and pleasant as was the dining area.
there was entertainment laid on which was an excellent girl singer . The bar was well stocked
and service excellent. the beach was a 5minute walk downhill The town centre a 5 min walk slightly uphill. Only snag for some customers would be the lack of a lift . Would certainly go again

Room Tip: rooms to the front overlooked the sea
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  • Stayed March 2013, travelled with friends
    • Value
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Helpful?
1 Thank tt02920
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phil W, Guest Relations Manager at Gracellie Hotel, responded to this review, 8 July 2013
Thank you so much for taking the time and effort to write this review and we ook forward to seeing you again soon....
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Reading, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 December 2012

Our stay at your hotel was very enjoyable. The staff went out of their way to make sure that we had everything and any thing that we needed. On arrival we had tea and coffee waiting as we did every day when we came back from trips, not to mention the mulled wine and mince pies. Hazel, Paddy, John and Debbie (our little angel) were absolutley fantastic, even if John did tell us off for having our elbows on the table!!
The food and service were top class. Rooms clean and comfortable.
Hope the rest of your renovations go to plan and hope to see you next year.

Thank you for a trip to remember.

  • Stayed December 2012, travelled with friends
    • Value
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Helpful?
3 Thank pennyrobinson35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 November 2012

Nice Hotel, staff couldn't do enough for you, nothing to much trouble for them. Rooms clean, dinning room clean but needed a warmer feel to it, bit cold & clinical. Food good, & well presented with 3 or 4 choices.

Main bar area, had a strange musky smell to it , however i think its going to be refurbished, am sure this will be resolved when completed.

Considering cost & especially the friendliness of staff ,this is one of the best value Hotels I have been to.

  • Stayed November 2012, travelled with friends
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Helpful?
4 Thank tillylondonuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milano Marittima, Italy
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 9 November 2012

Fancied a break and asked red funnel to book the hotel as I felt lazy. The ferry ride over was very gentile and I was greeted at the hotel by Dan who cant do enough for guests! They said they had a party on but the bar above was privatre and available to guests. The party seemed inviting though so I went in there! There was a very great atmosphere and everyone made me feel welcome,,, A good time was had be all but I needed sleep and retired at 3am. The room was sea view and the bed seriously the best I have ever slept in! I dont remember much except breakfast finished at 10:00 I went down and Hazel the manageress said she would cook a full english for me. Thank you so much to all the staff it was a great I love this hotel!!!

  • Stayed October 2012, travelled solo
    • Value
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Helpful?
4 Thank fillipo100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phil W, Owner at Gracellie Hotel, responded to this review, 17 April 2013
So glad you enjoyed everything. We will always do our best and if we fail we will do our utmost to correct. You will always be welcome here and look forward to seeing you soon...
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Additional Information about Gracellie Hotel

Property: Gracellie Hotel
Address: 25-27 Hope Road, Shanklin PO37 6ED, England
Region: United Kingdom > England > Isle of Wight > Shanklin
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #34 of 51 B&Bs / Inns in Shanklin
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Gracellie Hotel 3.5*
Number of rooms: 29
Official Description (provided by the hotel):
The Gracellie Hotel is 100 yards from Shanklin beach. We have a large free car park for guests. Full restaurant facilities are available and the view, quality of restaurant and professional service ensure a delightful dining experience. Relax in our Charlie's bar with a real pub feel, juke box, pool table and darts or relax in our quiet bar area. ... more   less 
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Also Known As:
Gracellie Hotel Shanklin, Isle Of Wight

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