The hotel Is in a Great location, right on the beach!! we stayed in a reasonable sized room with a lovely see view on the top floor shame about the amount of woundy stairs you have to walk to get to your room!! cleanliness wasnt a strong point in the room, there was dust all over the furnishing including the headboard where you will be sleeping and breathing it all in! (Which we cleaned)The headboard wasn't even attached properly so every little movement you made it would bang against the wall! there was hand prints smudged all over the window blocking my lovely view (which we cleaned). we wouldve told a member of staff about the cleanliness but the fact of going up & down them stairs really put you off as you dont have a phone in the room for reception!
A member of staff told us the refrigerator in the room does not work, so what's the point in having it in the room as is advertised on the website.
The curtains are very thin so therefore your awake as soon as sunrise with the bright light comin through. Again on the hotels website it states that a DVD player is provided, well we certainly didn't have one! The curtain shower is in a really awkward position, on a circular rail in the bath, why not put it across in a line like normal over the shower baths?!
Apart from all of these minor issues that can be resolved, the hotel has the potential of being a lovely place to stay especially when the extension is finished & the lift will finally be put in!
I wouldn't stay here again as first impressions count for me!
- Official Description (provided by the hotel):
- The Gracellie Hotel is 100 yards from Shanklin beach. We have a large free car park for guests. Full restaurant facilities are available and the view, quality of restaurant and professional service ensure a delightful dining experience. Relax in our Charlie's bar with a real pub feel, juke box, pool table and darts or relax in our quiet bar area. ... more less
- Reservation Options:
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- Also Known As:
- Gracellie Hotel Shanklin, Isle Of Wight