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“Every requirement attended to”

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The Swiss Cottage Shanklin
Ranked #9 of 52 Hotels in Shanklin
Certificate of Excellence
GreenLeadersGold level
Stevenage, England, United Kingdom
2 reviews
“Every requirement attended to”
Reviewed 15 September 2013

We can't thank Keith & Christine enough for an enjoyable and relaxing stay- nothing was too much trouble.The room was very clean and comfortable and the food was excellent and plentiful.We would love to come back next time we visit the Isle of Wight

  • Stayed September 2013, travelled as a couple
    • Value
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Helpful?
Thank Tina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeithBeckett, Owner at The Swiss Cottage Shanklin, responded to this review, 16 September 2013
Hi Tina & Graham
Just so you know that you are our 150th Reviewer in the last 3 years and hopefully with an average score at 99.1% which is the highest in Shanklin we hope to make it back to the no 1 spot and your review maybe the difference.
We are glad you had such a great time on the Island and want to come back for more, as there are plenty more places still to see that you never got round to this time and you will be welcome back next time you visit.
Take care and keep up the Gardening work and I hope my efforts of landscaping our front borders came up to your high standards.
All the Best
Keith & Christine
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305 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
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English first
Oldham
1 review
Reviewed 15 September 2013

My husband and I have been holidaying on the island for many years and recently stayed at the Swiss Cottage Hotel in Shanklin for the first time. It was brilliant and we couldn't fault it. Keith and Christine's hospitality was second to none and we were made to feel really welcome as soon as we arrived. The hotel was immaculate, our room was spotlessly clean (cleaned every day) and very comfortable. Breakfast and dinner were excellent. Keith, Christine and Lizzie, the waitress, always made sure we and their other guests were happy and valued. The hotel is in a great location for the beach, shops, old village, cliff walk to Sandown, and the bus and rail network. Thanks Keith and Christine (great hosts!). Pauline & Mike

  • Stayed July 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Pauline A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeithBeckett, Owner at The Swiss Cottage Shanklin, responded to this review, 16 September 2013
Hi Pauline & Mike
Thanks for getting in touch and putting such a great review about your stay on the Island.
As you are now aware we do take great pride in our work and looking after every guest and value everyone who comes and stays with us.
We do hope you book again next year as it would be great to see you again as we did have a great time together and hopefully win some more soft toys down the arcades!
All the Very Best
Keith & Christine & Lizzi
XXX
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London, England, United Kingdom
2 reviews
Reviewed 9 September 2013

We had a great time at Shanklin and enjoyed our stay at Swiss Cottage where everyone was kind helpful and welcoming. The food was good as was the company also the weather enhanced our overall stay. There was everything we needed to hand and the rooms were well furnished etc.Overall we had a good time and would definitely come back to the IOW in the near future.,

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pauline R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeithBeckett, Owner at The Swiss Cottage Shanklin, responded to this review, 11 September 2013
To Pauline & Peter
Thanks for getting round to writing a great review on us, However we are little confused on your scoring in the categories?
We will have to look/check out the scores you gave us, as we were very surprised that for Value for Money you only gave us 4 out of 5, when with the weekly & senior discount you only paid £29 a night each for B & B basis.
Do you think this is too expensive? Most think it is far too low for the all round Service we provide?
Sleep Quality only 3 out of 5? Was there something wrong with the Large Family Double Suite you had or was it just your own personal bed you prefer than ours? As this is a bit misleading?
Service again 4 out 5 is a Good score but what more could we have done for you that we dont do already to score a 5 out of 5?
None of these items were mentioned during the stay but I wont be to critical as overall we still scored 98% which is still an excellent score and keeps us in the Top 3 in Shanklin.
We just wish that any Guests speak to us during there stay, so if there is any minor problem that you encounter, we are given the time and courtesy to fix it for you if in fact there is something wrong?
Anyway all said and done we do hope you come back to give us the opportunity to impress you further!
Kind Regards
Keith & Christine and Lizzy
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London, United Kingdom
1 review
Reviewed 8 September 2013

We very much enjoyed our stay at the Swiss Cottage –an excellent B&B, conveniently located in a quiet road, for local amenities in the centre of Shanklin. The cooked breakfasts – made to order – were great. Christine, Keith and the young lady serving at breakfast were always very helpful and friendly. The room was spotless and the standard of cleanliness throughout was high. It was very thoughtful of them to leave gluten free biscuits on the tea & coffee tray in the room (Tony is allergic to gluten) and to have gluten free cereal at breakfast. We had a wonderful time and cannot fault our stay there.
Regina and Tony

  • Stayed July 2013, travelled with family
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Helpful?
Thank Regina D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeithBeckett, Owner at The Swiss Cottage Shanklin, responded to this review, 11 September 2013
To Regina & Tony
Thank you for your stay with us and those kinds words.
Unlike some places we endeavor to reply to each and every customer whether good or bad and also dont use a standard copied replied like some!
This is why alot of Guests pick us over our competitors,, as its just those little extra touches that people appreciate more.
As we always say that we will cater for everyone's tastes the best we can and we are pleased that the extra touches for Tony's Gluten Free Diet was appreciated, as I know not every place you have stayed at have done the same.
We hope you didn't see all of the Island whilst on your 13 night stay and left some places to see next time you visit us.
Best Wishes to you both
Keith & Christine
Plus Lizzie
XXX
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Halstead
1 review
Reviewed 3 September 2013

My sister and I thoroughly enjoyed our stay at Swiss Cottage at the beginning of July. Its location in Shanklin is convenient for the shops yet is in a quiet road. The whole hotel is so nicely decorated and furnished, and always spotlessly clean. Our bedroom was pretty and with beautiful linen etc, along with every little extra you can think of to make for a comfortable stay. We especially liked having the mini fridge in our room and used it every day as the weather was hot. There was a good choice of options for meals and we enjoyed them all, incl the vegetarian options. Service was spot on and Keith, Christine and the young lady assistant were always helpful and pleasant. Our stay at Swiss Cottage was happy, comfortable and excellent value for money. Thank you! We would like to come again.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Wendy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeithBeckett, Owner at The Swiss Cottage Shanklin, responded to this review, 4 September 2013
Hi Wendy & Janet
Lovely to hear from you and thank you for those kind words.
It is always nice to be appreciated for all our hard work and that is why we constantly tinker & improve the rooms and comfort for all our guests.
Seeing as though you have said such nice things in your review we will let you back again! Ha ha!
Dont forget to book up early in January to get the best room for your next trip!
Best Wishes to you both
Keith & Christine and Lizzie
xxx
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Chichester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 September 2013

A lovely 4 day stay. Both Keith and Christine very attentive and welcoming. Even Bucks Fizz for breakfast when Prince George was born and glorious weather. Very comfortable rooms and great hospitality tray.Would definitely return.
Michael and Rosemary

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Mike W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeithBeckett, Owner at The Swiss Cottage Shanklin, responded to this review, 4 September 2013
Hi Michael & Rosemary
Well what can we say that hasn't been said already.
Yes the birth of Prince George was a memorable day and we had to celebrate it in style with the Bucks Fizz for all our Guests at breakfast.
A great few days and we will certainly look forward to welcoming you back again
Kind Regards
Keith & Christine
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Southend on Sea
Level 3 Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 August 2013

This was our 6th visit to the Swiss Cottage in the last five years and as always the service and standard of accomodation are second to none. Keith and Christine are such good hosts, nothing is too much trouble, even down to supplying a mug for my wife for her tea with her breakfast in the mornings lol

The accomodation is always spotlessly clean and the breakfasts are always perfectly cooked and always tasty.

I think it says it all that we keep coming back year after year

See you next year

Paul and Anne

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Essexgp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeithBeckett, Owner at The Swiss Cottage Shanklin, responded to this review, 31 August 2013
Hi to my Essex Group of Scooterists.
As always it was lovely to see you again and glad the service was still up to scratch.
Hope the bacon sarnies went down well on your trip home with the rest of the riders.
All the Very Best and you never know we may turn up at your door one day soon!
Best Wishes
Keith & Christine
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Additional Information about The Swiss Cottage Shanklin

Property: The Swiss Cottage Shanklin
Address: 10 St Georges Road, Shanklin PO37 6BA, England
Phone Number:
Region: United Kingdom > England > Isle of Wight > Shanklin
Amenities:
Bar / Lounge Beach Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites
Hotel Style:
#1 Green Hotel in Shanklin
#1 Best Value Hotel in Shanklin
#4 Luxury Hotel in Shanklin
#6 Romantic Hotel in Shanklin
#6 On the Beach Hotel in Shanklin
#11 Family Hotel in Shanklin
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Swiss Cottage Shanklin 4*
Number of rooms: 8
Official Description (provided by the hotel):
Hello There, We are now filling up fast so hurry up and contact us as we are 70% full for our 2017 Season already! The Swiss Cottage is the Pride of Shanklin and has been consistently voted in the Top Five with 96% or 5/5 Satisfaction for being one of the best in the Hotel category for Shanklin & the whole of the Isle of Wight. We have now won three Trip Advisor Travelers Choice Awards in 2011/12 & 2013/14 and 2016/17 aswell as Certificates of Excellence in the past 6 years running since 2012 to 2017. We have also been awarded a much sought after Green Leaders Gold Level Award in 2014, 2016 & again in 2017 for being Environmentally Friendly re our Towel, Linen, Lighting & Recycling procedures, so we would like to Thank all those who have abided by our simple guidelines to help us achieve this Award. In October 2014 we were voted the Best B&B/Guest Accommodation on the Island and were also placed in 4th Place as Highly Commended in the prestigious Tourism's The Beautiful South Awards. So why not check us out and read what everyone is saying about us! We are continually updating and keep the place clean and modern by putting in new comfy seating on the decking area, touching up the rooms and improving the place even more for your comfort. Although it only has 8 en suite bedrooms, our guest accommodation has that personal touch that many of the larger Hotels doesn't provide and is run by Keith & Christine the Owners. Whether it is B & B or Half Board we have tried to cater for everyone's needs whether single, double, friends or families, (sorry NO Children under 10 years of age or babies/infants and no animals as we have pets of our own), a safe environment for females and groups, in our comfortable modern bedrooms and bathrooms that we have converted in this old 1866 family home. (Unfortunately we do charge a Single Supplement in our School Summer Holidays and also slightly higher rates over our popular Bank Holidays & Festival Weekends). We have tried to think of everything for you, from Flat screen TVs, DVD, CD Players, Sky, Free WI-FI, fans, mini fridges and much more to make your stay a pleasurable one! We also arrange discounted Car Ferry crossing for you with Red Funnel or Wightlink. Unfortunately due to our continuing popularity, we no longer take one/two nighters as minimum stay is 3 nights as we now specialize in short breaks of 3/4 nights and a weeks holiday to ensure you see as much as the Island as you can. All of the above has transformed this property into a 4 Star plus with a coveted Silver Award for Service, Cleanliness and Hospitality and also a much sought after Breakfast Award for our full and varied Breakfast. We know and are realistic that after reading all our wonderful reviews, there are always some people out there who will come to try shoot us down, nick pick everything and will try our patience, leave rooms in a state, go against our guidelines and generally be unruly, so if you are one of them we ask that you go elsewhere as we only happy to accept friendly respectful guests here, who want to enjoy themselves with us. We may meet as strangers but all our guests leave as friends. A Home from Home but don't forget to bring your slippers! Kind Regards Keith & Christine ... more   less 
Also Known As:
The Swiss Cottage Shanklin Isle Of Wight

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