We had a short stay in September and from the moment we arrived to the moment we left we were made to feel so welcome and at home. Upon arrival we were shown around and given tea and home made chocolates in the beautiful, cosy lounge. James was always so friendly and helpful and you just felt as if nothing was too much trouble.
The hotel is set in a peaceful residential location, near to the Old Village and Chine and I had selected this hotel based on the location so I was not disappointed. The beach is about a 10 minute or so walk away.
Our room overlooked a woodland area and there were grapes growing outside the window. It just added that extra bit of magic. The en-suite room was compact but had absolutely everything you needed. Toiletries and shower caps were provided and there were bath robes if you needed them.
It was raining during the first night so we hired some dvds from James to watch in our room and he also made our supper for us. You can order snacks and there is no charge for room service.
A really nice, unusual touch is that James asks guests to fill out little cards rating their eating experiences whilst in Shanklin. These are then filed in binders and James has provided rankings 1-10 based on guests' ratings. This was very useful.
The breakfast! I'm still dreaming about it. A buffet of cereals, fruit juices, teas, coffee, toast, preserves, yoghurts, bananas, stewed prunes and a huge bowl of beautiful prepared fresh fruit (honeydew, cantaloupe melons, blueberries, strawberries etc) and then a choice of freshly cooked breakfast. Delicious.
2 months on and I think about my stay daily, it was that good! I've told so many people about this hotel and I cannot recommend it highly enough. I've stayed in plenty of B&B hotels and they have all been great but this was EXCELLENT.
The only cons are that the tv was rather difficult to operate and was situated too high up on the wall - it was a bit painful on the neck watching it. I also found the pillows a little flat and plumper pillows would have benefitted a better sleeping experience. These are minor gripes and must not detract from everything else that was so spot on.
All in all though, I cannot wait to return and plan to do so in 2011. James is an absolute star and he made our stay perfect. Thank you.
- Official Description (provided by the hotel):
- An award winning Five Star Gold Guest Accommodation with Spa and Health and Beauty Treatments in Shanklin on the Isle of Wight in easy reach of the town, the Old Village, the beach and the downs. Perfect for a relaxing break. ... more less
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- Also Known As:
- Foxhills Of Shanklin Isle Of Wight