We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Glorious views over the Solent”
Review of The Clifton

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
The Clifton
Ranked #4 of 51 Hotels in Shanklin
Certificate of Excellence
Reviewed 26 June 2012

We stayed at the Clifton for three nights and had a superb balcony view. The room was a good size though we would have preferred a bigger bed. The breakfasts were excellent with an extensive selection of cold buffet, very good individually prepared hot breakfast and the yummiest of pastries.

Room Tip: Sea view on the first floor for the view!
See more room tips
  • Stayed: June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank CazandPaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 15 July 2012

Thank you for taking the time to leave your review. When we refurbished your room we asked other guests whether we should instal a larger bed than a normal double, which would have meant repositioning the bed, the concensus was to have the bed as it is so that when you wake in the morning the view is directly out to sea. I am glad you enjoyed our breakfast offering, our evening Bistro menu now includes a daily selection of fresh fish dishes which are also proving very popular. Hopefully we will welcome you back to The Clifton in the future.
Kind Regards, David and Carys - Owners

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (494)
Traveller rating
Traveller type
Time of year
Language

434 - 440 of 494 reviews

Reviewed 22 June 2012

We stayed at the Clifton for three nights. Our first impression of the owner wasn’t a hospitable greeting, but a sarcastic comment. We were checked in & shown to our room by Alex, who obviously had more experience in hospitality. We had dinner in the sun room that one evening. The food & the view were nice and compensated for the atmosphere.
The en-suite shower room looked a little ‘tired’ but usable. The water pressure leaves a lot to be desired though. We had to run the hot tap in the basin for quite a while before the hot water made its way up to the top floor, but then it ran so slowly, it took twice as long to shower! On our third afternoon we returned to the room to find brown water leaking from the toilet, we cleaned it up ourselves & told the owner on our way out for the evening. His response was “Really? Ok, I’ll try to pop up there this evening to check”. No apology was offered. On our return that night he approached us (for the first time) to advise us that he couldn’t get a plumber in until Monday. We found the toilet had leaked again, although not as much as before. I took the photo as proof, as the owner gave the impression he didn’t believe us. On checking out the next morning, we paid the £7 for the two drinks we had with the evening meal on the day we arrived. The leak wasn’t mentioned and no apology given.
We checked into the Havelock, behind the Clifton, for the rest of our stay on the island. It was very nice.

Room Tip: Our top floor room (17) was nice with a window facing the hotel next door, but if you look left, you...
See more room tips
  • Stayed: May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank MamaB64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 25 June 2012

We have tried to create a friendly and welcoming atmosphere in The Clifton since taking over, and usually find a little light hearted banter goes a long way, I can only apologise if this was misread by our guests. We are aware of a pressure problem with the water on the top floor and will be sorting it out in the closed winter season as it is a fairly big job. Perhaps because of the earlier communication breakdown my initial reaction was misunderstood – I always take guest complaints very seriously and consequently spent an hour looking for a leak in the bathroom but could find nothing except for a small pool of liquid. However to ensure that there wasn’t a leak our plumber came in on the Monday and he too couldn’t find anything untoward. The problem hasn’t reappeared since.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2012

Arrived late and were phoned by the owner whilst in the car park to say the check-in desk closed half and hour ago (10pm). A bit surprised at this given only mention of check in times on the website, email and booking was "From 3pm". At least he bothered to phone and stay up, but he was not best pleased clearly.
Room was decent size, and the bed very comfy. Window opened fine, and therefore room not too hot. Bathroom seemed new and tidy, but could do with a bit of industrial strength cleaner- mould and meldew and limescale around the shower and basin. A few cobwebs around the room also.
Had a good nights sleep and matress was very good.
Breakfast also great- good selection of hot, cold and cooked food and many different juices. Only complaints, were re check in time and cleaning in room could be improved.

  • Stayed: May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank biginsider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2012

We stayed in the hotel for 3 nights intending to stay for two but extended for a further night due to the beautiful views from the balcony and the relaxing peaceful ambiance of the venue.
The food was very good and the service and attention given to detail was excellent. The room was clean and well maintained having recently been decorated to a very good standard.
It is easy walking from the town. The beach is a steeper walk but the lift starts during the easter break. If you are not able to walk to the beach I would suggest going on or after the easter break.

We very much enjoyed our stay at the hotel and will be revisiting in the very near future.

Room Tip: One of the rooms to the rear with the balcony are to be sought just for the views.
See more room tips
  • Stayed: March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank freddiesimmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2012

It was with great excitement that we went for a our first trip to the Isle of Wight. The atrocious weather aside, we did enjoy seeing the island. However our stay at the Clifton was a mixed bag. The room was very clean and warm, bed very comfortable and the hotel is perfectly situated- was a real joy to eat breakfast overlooking the ocean. The breakfast was well made and very filling. The disappointing factor was the demanour of some of the staff- they were not very accommodating when we made some simple requests and did not go out of their way to make us feel welcome. All in all we would probably visit the island again but perhaps stay somewhere a little more friendly..

Stayed: April 2012, travelled as a couple
2  Thank Ilovetravelling681
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2012

We stayed here in very mixed weather - at one stage the owners had to cope with guttering torn off in high winds and causing a flood! - but the warmth of their welcome and the standard of service never varied. The rooms and bathrooms were clean and comfortable, the communal areas really welcoming and the views and walks unbeatable. We'd never been to Shanklin before, but after such a great stay we're looking forward to our next visit and would definitely book at the Clifton again.

Room Tip: The rooms at the back of the hotel are very quiet and comfortable, and you only have to go down the...
See more room tips
  • Stayed: April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank HelenMcCarthy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2012

We planed our Easter week end in Isle of Wight. we had choice between several brochures and websites. We finally turned to this Hotel due to the Sea view, price, and proximity to the old village. The booking was very friendly, and we managed to get the desired room for the week end. We enjoyed the warm and welcoming atmosphere.
Good choice for the breakfast, beautiful view, cleaned and well-furnished rooms, relaxing garden, charming staff.

Room Tip: Require rooms with sea view.
See more room tips
  • Stayed: April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank so d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Shanklin
2.9 mi away
The Royal Hotel
The Royal Hotel
#1 of 9 in Ventnor
944 reviews
0.3 mi away
Luccombe Manor Country House Hotel
0.3 mi away
Luccombe Hall Hotel
Luccombe Hall Hotel
#6 of 51 in Shanklin
876 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Rowborough Hotel
Rowborough Hotel
#1 of 51 in Shanklin
231 reviews
10.9 mi away
North House
North House
#2 of 5 in Cowes
95 reviews
0.4 mi away
The Channel View Hotel
The Channel View Hotel
#3 of 51 in Shanklin
420 reviews
Show Prices
Show Prices
Show Prices

Been to The Clifton? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Clifton

Address: 1 Queens Road, Shanklin PO37 6AN, England
Phone Number:
Region: United Kingdom > England > Isle of Wight > Shanklin
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites
Hotel Style:
#1 On the Beach Hotel in Shanklin
#2 Luxury Hotel in Shanklin
#4 Romantic Hotel in Shanklin
Price Range: £66 - £171 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Clifton 4*
Number of rooms: 15
Official Description (provided by the hotel):
The Clifton's privileged location on the Shanklin cliff top offers an amazing sea view and makes it an ideal retreat for those in search of tranquility. The stunning view of Shanklin bay can be enjoyed from the lounge and bar, where light meals are available all day. We also cater for gluten free diets. In the award winning cliff top garden you can also take advantage of the fabulous sea view, warm Isle of Wight sunshine, wonderful sea air, and refreshments from the licensed bar. Local is Best……with prime farming land all around us and a host of specialist growers and producers making the most of it, we usually have access to plenty of fresh seasonal fruit and vegetables, as well as quality fish and meat. The garden opens out to Keats Green and the lovely walk between Shanklin and Sandown (part of the Isle of Wight Coastal Path) with fantastic views across Sandown Bay. This also leads to the famous Shanklin Chine with a pathway down to the sandy beaches. Within easy reach by foot are the picturesque Shanklin Old Village with its thatched roofs, and the beautiful Rylstone Gardens. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, TripOnline SA, Booking.com, Agoda, Odigeo and Ebookers so you can book your The Clifton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Clifton Hotel Shanklin
Clifton Hotel Shanklin
The Clifton Shanklin, Isle Of Wight

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing