We visited as a couple, as part of a coach group. There were 4 coaches at the hotel and it was annoying that there were 4 separate breakfast/ dinner sittings. We were the last, meaning a late breakfast and late evening meal.This meant the hotel could use less staff, but it also meant we had to make special arrangements for outings, such as the half day mini cruise and the theatre visit.
Food was good. Service was a bit slow, especially at breakfast. Evenings staff were anxious to clear tables ASAP to reset for breakfast. Food quality was good and my only grumbles were fish laden with tiny bones and a 'seafood' cocktail which comprised chopped up cold smoked fish (kipper?) and chopped crabsticks on a bed of lettuce!
The seaview room was worth the extra but sadly needed modernising. The bathroom sink and vanity unit looked well used and desperately needed some TLC. Water supply was hit and miss and hot water came out in splashes and splurts. The shower was very difficult to control .... either cold or too hot.
Cleaning was good. Staff were helpful. Bar prices were a touch expensive. The cheapest bottle of wine with the meal cost over £14 and, as often with hotels, soft drinks were more expensive than alcoholic ones.
The indoor pool was small but adequate, although unsupervised, and a notice requested that the pool was only to be used when 2 or more people were present. There were no lockers available for clothes. The hotel supplied towels for pool use, free of charge.
Evening entertainment was ok.
Would we visit again? Overall our 4 nights there were good value for money, though we weren't too impressed with Shanklin town itself, and certainly not the promenade and beach areas which the local council barely maintains.
One other point. If your coach holiday offers a day trip to Newport market, don't bother. It comprises a dozen stalls haphazardly arranged around the town church.
- Official Description (provided by the hotel):
- Shanklin Hotel - Isle of Wight.(3 Alpha grading - AA Three star) One of the best known hotels on the island, the Shanklin is situated in Shanklin town with superb views from its magnificent Starlite Restaurant and many bedrooms. Shanklin Old Village is a few minutes' walk away and the beach is accessible via the nearby cliff lift. A Leisureplex Hotel. ... more less
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- Also Known As:
- Shanklin Hotel Isle Of Wight