We stayed here on a 3 night Jazz weekend with a group of friends; 19 of us in total.
Having read some previous reviews, I went with no great expectations but found the hotel to be much better than I imagined.
Our standard twin room was large with comfortable beds and plenty of storage space. There was the usual hospitality tray with items replenished daily, something which does not always happen in other establishments. I agree that the room decor was dated in character but as we only slept there this did not worry me. The bathroom was small with a bath with a shower over it. The towels were changed regularly and the room was clean.
Overall the staff were attentive and helpful and had allocated tables in the restaurant so that our group could all sit together.
The hotel was full to capacity and as a result the serving staff were at full stretch. There was sometimes a delay in placing our orders but once this had been achieved the food was served promptly. Our young waiter, Jason, was a delight with nothing seeming too much trouble. The menu choices were within the typical English hotel fare with standard roasts, fish, risottos and curries. Vegetables were plentiful and not overcooked. Drinks were not overpriced and there was a reasonable choice of wines. Breakfast was not as good as the evening meal in my opinion and the addition of fresh fruit or some extra choices on the cooked menu would have been welcome. Nevertheless I felt the weekend to be excellent value for money and I would certainly consider returning to hotel in future.

Overall we enjoyed our 3 night half board break which included the car ferry crossing. The reception staff offered assistance with our luggage on arrival. Our room was clean although very outdated. (Room 83). Would require extensive refurbishment to bring it in line with most 3* tourist board accommodation we have stayed at. We did encounter some late night noise from adjoining rooms as the walls appeared to be poorly sound proofed.
Food was of a good standard and considering the amount of guests catered for, the staff were very effecient and polite.
We made full use of the in-house swimming pool and sauna (well maintained).
On departure, there was no enquiry from the reception staff as to whether we enjoyed our stay.