We have stayed at this hotel for the second time in two years between 15 and 21 April this year, after last year had been such a resounding success. If you find a gem like this there is no point looking around any further! Both times we stayed in low season which meant we had a choice of room and there was space to park, but the weather was still superb. The hotel is very easy to find as it’s the second last in a long row of hotels on Queen’s Road, which is easy accessible from the town centre. The hotel is in an amazing location, right next to the Shanklin gorge and only a few minutes walk from both the picturesque old village and the seafront, which has a few nice restaurants as well. This was good as once we parked for the night we did not want to have to give up our parking spot as parking is a bit precarious. There are six narrow spaces at the front, and 6 wider spaces at the back, but they are in a double row. I could see this becoming a little problem in summer, but on the other hand I am quite glad they don’t have the space to accommodate coach parties!
The hotel is lovely, the rooms are modern and clean and reasonably priced. The balcony rooms must be the best ones on offer as they are quite spacious as well. It is money well-spent to go for a room with sea view, and having a balcony is just wonderful – but you got to be quick to book them as there are only two balcony rooms available (rooms 7 and 8)! We stayed in room 8 and thhe bathroom was a little on the cosy side but I would chose this room over and over again. It is so unbelievably quiet in this hotel that I was able to sleep without ear plus, which is almost unheard of for me. The breakfast is wonderful, and incredibly varied. The waitresses as well as the owners are very friendly, helpful and efficient, even though the very young waitresses could do with a bit more training.
For the last night we had to be in a smaller room as the balcony room was not available, and when the TV channels turned out to be messed up (they are switching over to HD), I went down to reception, and within two minutes the owner knocked on the door and personally retuned all channels.
I choose accommodation largely based on the hotel / B&B website and communication with the people who run the place, and I can say that both are simply outstanding. All you want to know is presented clearly or can be asked, with emails being answered swiftly and courteously. The owners also arrange ferry travel for you without any hassle.
If there was one small thing that could be improved it’s that staff actually follow the sign on the wall that asks people to leave towels on the floor if they want them replaced and leave them on the towel rack if they don’t. I frequently left towels on the towel rack only for them to be replaced nevertheless every day. And maybe we could have a few biscuits and some more sugars with our hospitality tray – but that’s just small niggles which in no way took the enjoyment of your stay.
- Official Description (provided by the hotel):
- The Havelock was originally built as a gentleman's residence and over the years has been sympathetically renovated and extended to provide a mixture of 22 superb bedrooms & family suites, 10 of our rooms also have sea views. Set in attractive gardens, near to the sea and with its own Mediterranean style heated outdoor swimming pool (open mid-May to mid-September), we offer the ideal location to relax and unwind in friendly and comfortable surroundings at outstanding value. Open mid-March - November annually. Guest bar/lounge. Free WiFi available most rooms and bar/lounge area. ... more less
- Reservation Options:
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- Also Known As:
- The Havelock Hotel Shanklin
- The Havelock Shanklin, Isle Of Wight