We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Terrible ,Worst mistake!” 1 of 5 bubbles
Review of Mayfair Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Mayfair Hotel
Ranked #47 of 54 Hotels in Shanklin
Birmingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Terrible ,Worst mistake!”
1 of 5 bubbles Reviewed 31 May 2011

Terrible ,Worst mistake! first day low water in tap. Instant water giving very hot water or just very cold. not warm water. My son got cold because he started taking bath and then all of sudden there was only hot water coming out. Then after half an hour, all water gone with soap still on his body! No courtesy at all. Worst ever seen hotel. cracks in walls! Water dripping marks on ceiling and walls. Other my friends went their also had same sort of problem. so can not be single incident.

  • Stayed May 2011, travelled with family
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank tomerps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

218 reviews from our community

Traveller rating
    13
    29
    36
    40
    100
See reviews for
42
82
8
8
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Staffordshire
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 29 April 2011

Stayed here over 4 nights as part of a coach tour with Travelstyle. Extremely disappointed. Room too small - couldn't swing a cat!! On-suite no window or working extractor and dirty. Had requested a 1st floor room with a sea view - got neither and when I asked the owner about this she said " I only give sea view to best paying guests" - really good customer relations! Staff need to be trained. Food was diabolical. The waiter on one occasion refused to give my husband his starter because they had run out of his choice - He was not allowed another choice. They can't cope with change.Came home hungry and intend to complain to Travelstyle and the hotel itself in writing. DO NOT GO HERE!

  • Stayed April 2011, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Ruby241
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Shanklin hotels

Farnham, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 24 April 2011

Very outdated hotel,And amateur run,The asian run hotel had a leaking shower which would not stay on warm,hot or cold thats it!!Was woken up in the night by a load of banging and flashing,So will not be going back again!!.and they even have the cheek to charge you for wi-fi.so i used someone elses connection :)

  • Stayed April 2011, travelled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank yidoboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Halstead, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 23 March 2011

Stayed 3 nights with a coach party. Staff were polite, friendly and helpful and the meal service very efficient. Quantity and quality of food was fine and bar prices were very reasonable.
Lounge and dining areas were very good and although our room was a bit tired it was clean, warm and with plenty of hot water.
Overall we enjoyed our stay and given this was a two star hotel it met expectations and was good value for money.

  • Stayed March 2011
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank MRRW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Braintree, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 21 March 2011

Coach trip, hotel was changed to Mayfair, checked internet and saw the comments.
However while the rooms were tired they were clean and the communal areas were fine.
The food was first class and the service excellent. In general the staff were polite and very hard working. Value for money was second to none.
I hope the owners of the Mayfair can make a thriving business they deserve to.
Many of the negative comments do not apply now.

  • Stayed March 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sc_turner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Margate, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 29 November 2010

our very first coach break and thelast. turkey and tinsel it was advertised as but it was a disaster. no christmas dinner, mince pies father xmas with a present, nothing. to say the food was bad over the weekend is insulting bad food and the staff seemed to think it was a big joke. mayfair hotel and coach holiday? never again.

  • Stayed November 2010, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank annjohng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 5 November 2010

We found the staff very friendly and helpful. Although the room needed some decoration they were very clean. The food was excellent and plentifull and the service was good. Decoration work is in process at the moment. The view from our bedroom was outstanding. This is a 2 star hotel and for what we paid it cannot be faulted.

  • Stayed November 2010
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank rogervalBarnby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophs14, Manager at Mayfair Hotel, responded to this review, 17 November 2010
Thank you so much or your kind comments about your RECENT stay at the Mayfair.
ad leak in our main wagter supply to the hotel

We apologise unreservedly for some guests that have experienced water problems. It wasnt until recently (beginning of November)that the Water Board found a bad leak in our main water supply to the hotel which has been causing us no end of problems throught our seasonxcluding

Its now time to respond to those guests (roughly 55) who were not happy with our hotel.

During the 2010 season, we have had 2 full coaches of guests on a Monday and 1 full coach on a Friday every week. We have had 5,184 coaching guests (excluding private guests bookings)

Quite a few have looked up the Mayfair BEFORE coming and have admitted trepidation on being booked into our Hotel. However, they have been pleasently surprised on arrival have have not understood the horrible remarks that have been levied at the Mayfair.

Our walls have been lined with thank you cards and can be read by all guests at any time.

5184 Coaching Guests MANY Private guests approc 58 MOANING I will leave you to go figure.

BTW WE ARE SOLIDLY BOOKED FFOR 2011 SEASON WITH REPEAT COACH BOOKINGS AND PRIVATE BOOKIINGS. WE ALSO HAVE SCHOOL PARTIES EVERY JUNEFOR WHICH WE HAVE AN INSPECTION EVERY YEAR. WE ALSO HOLD A 5 STAR FOOD HYGIENE CERT.

.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Shanklin hotels
0.1 mi away
Eastmount Hall Hotel
Eastmount Hall Hotel
#10 of 54 in Shanklin
4.5 of 5 bubbles 221 reviews
0.4 mi away
Melbourne - Ardenlea Hotel
Melbourne - Ardenlea Hotel
#46 of 54 in Shanklin
3.0 of 5 bubbles 370 reviews
0.3 mi away
Roseglen Hotel
Roseglen Hotel
#29 of 54 in Shanklin
4.0 of 5 bubbles 59 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Braemar Hotel Shanklin
Braemar Hotel Shanklin
#40 of 54 in Shanklin
3.5 of 5 bubbles 42 reviews
0.7 mi away
Somerton Lodge Hotel
Somerton Lodge Hotel
#21 of 54 in Shanklin
4.0 of 5 bubbles 107 reviews
0.3 mi away
Aqua Hotel
Aqua Hotel
#18 of 54 in Shanklin
4.5 of 5 bubbles 182 reviews
Show Prices
Show Prices
Show Prices

Been to Mayfair Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mayfair Hotel

Property: Mayfair Hotel
Address: 29 Hope Road | Eastcliff Promenade, Shanklin PO37 6ED, England
Region: United Kingdom > England > Isle of Wight > Shanklin
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #47 of 54 Hotels in Shanklin
Price Range (Based on Average Rates): £
Hotel Class:1 star — Mayfair Hotel 1*
Number of rooms: 46
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Priceline so you can book your Mayfair Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mayfair Hotel Shanklin, Isle Of Wight

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing