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“A haven of peace; lovely, clean and dog-friendly.”

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Westfield Lodges and Apartments
Ashford, United Kingdom
Level Contributor
4 reviews
“A haven of peace; lovely, clean and dog-friendly.”
Reviewed 17 September 2013

I can't understand why anyone would give Westfield Lodges a bad review. The lodge we are staying in is immaculate, the staff are super-efficient (nothing is too much trouble), and everyone is so polite and friendly here. It is dog-friendly and there are lots of nice dog-walking people but you'd never know dogs had been here as even the grounds are spotless. We are unfortunate with the weather, but even in the rain, there is a Mediterranean feel to Westfield with its soft outside lighting and palm-type trees. Bonchurch is quite fascinating, with the Bonchurch Inn being rather special with its uniqueness, its winding hill roads, the sea and its friendly and helpful people. Thanks to the guys at Bonchurch Garage especially, who helped me with my car problem. We love it here and we'll be back!

  • Stayed September 2013, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank MrsAJW2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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54 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
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English first
london
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 30 May 2013

We went on a holiday for 4 days and booked this apartment as it had the self catering option. The apartment was awesome with all facilities available and also has the best value for your money. It will be perfect for couples and families. The atmosphere and view of the location was amazing. But make sure u drive as the bus frequency in Isle of wight is not that good and also the bus stop is a 10 min walk from this place.

  • Stayed May 2013, travelled as a couple
    • Value
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Helpful?
1 Thank kiran b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sussex
Level Contributor
93 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 27 October 2012

Our family of 3 plus dog returned to Westfield Lodges and stayed in the same apartment as a year previously. The 4 berth/2 bed ground floor apartment with patio area was comfortable and well equipped and as we remembered. However, a year on, the property is beginning to look in need of some tidying up - the apartment itself was fine although the tiled bathroom floor has numerous cracked tiles so needs replacing, and a lick of paint on the walls wouldn't go amiss. Minor things like a couple of missing lampshades, extractor fan lighting that works, replacing batteries in a wall clock, and buying a couple of table lamps and sorting out dripping taps and replacing the shower screen which leaks on the bathroom floor could all be sorted in a day and would return the accommodation to a good standard. As noted by other reviewers, the outside masonry could do with painting, the grounds tidying up and the sauna in the swimming pool complex which has been out of order for a year repairing, Our apartment had a washing machine so we didn't need to use the communal facilities but 1 of the 4 machines was out of order and another stuck together with tape. At the price we paid for a week, which included the ferry, these are not major gripes but if I had paid £1800 for a fortnight in August I would have been disappointed. The accommodation is within a 20/25 minute walk of Ventnor (along the sea wall), which is great if dry. Bonchurch is quaint (but hilly) and a car to get around is essential. Don't let the comments above put you off going as its a relaxing place to stay, but be prepared for the fact first impressions maybe a bit disappointing.

Room Tip: Top floor rooms will probably have sea views. Ground floor apartments don't have views but have...
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  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank SussexMark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milton Keynes, United Kingdom
2 reviews
Reviewed 26 October 2012

We stayed in a Westfield (AKA Riveria) apartment and loved it so much we came back for another stay !!!

I cannot believe how well priced these lodges and apartments are because they are really, really good being clean, tidy, well equipped and with a really nice atmosphere.

All the staff are really friendly and caring. Nothing was ever too much trouble for them

Everything we needed was in the apartment and everything worked - central heating, washing machine, kitchen stuff, bathroom stuff, TV/DVD etc

The WiFi was really easy to log on to, the connection was always available and never broke and it seemed to be slightly above average speed

The only problem is car parking is very tight (although a few nights (when they were not fully occupied) it was easier to maneuver)

Over the time of our two holidays here, we met a lot of people who all seemed to like it as well

Also the area itself is really special with a very peaceful and timeless atmosphere, lovely walks and stunning views

The sea shore is so near you can hear it and a lot of the lodges and the top apartments have a sea view (the ground apartments have a large patio with outdoor table and chairs instead)

Our best memory, sitting back at the nearby Spyglass Inn with a pint of Guiness and a steak and chips meal, listening to the live music and crashing sea, watching the sun go down

Are we coming back for a third stay ? Yes !!

To all staff at Westfield - thank you SO, SO much for our two best holiday's ever :o)

  • Stayed September 2012, travelled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank DomALeigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portsmouth, United Kingdom
Level Contributor
102 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 7 September 2012

Enjoyed a few days in a second floor apartment. The accommodation might once have been 4 star, but it needs some tlc to bring it back to that star quality. It was an ideal base, but first impressions were that outside of lodges needed a jetwash, apartment block a lick of paint and trees, hedges etc., bit overgrown and needed a tidy up. Sign at the entrance still says Westfield Lodges and Apartments with Riveria logo. It's either one or the other as different logos on welcome pack etc too ??

The accommodation was clean and a nice size for family of 4 - double room and separate room with bunk beds, lounge/diner/kitchenette, with all essential kitchen equipment - however, negatives were little small things that could so easily have been sorted like .... dripping tap in kitchen, handle that fell off kitchen door in my hand, no lightshades, and the sauna in the swimming pool area that had obviously been out of order for some time, as notice saying 'out of order' was faded and tatty. Such a shame as a bit of money spent on keeping this place up together would make a big difference.

However, saying that, the small car parking area - which has a designated numbered space for each apartment (but bit of nightmare to get into and out of) was full during our mid week break, so very popular and especially for people with dogs - unless like us they too where expecting just that little bit more.

Not much in walking distance. Bonchurch village shop etc., has closed down and so only Pond Cafe Restaurant open in evenings and turn right on foot out of apartments and this will lead you down to Bonchurch shore area, turn right again at the sea and follow the sea wall along to Ventnor. This took us about 20/30 mins walk, which was lovely on a sunny day and ended our walk with a drink at the Spyglass Inn.

Room Tip: I would imagine paying extra for 3rd floor apartment, which should have a sea view would be benefici...
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  • Stayed August 2012, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank diam0nd123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midlands
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 September 2012

We were invited by our friends to share their six berth lodge, fondly called "the shed". It was fine. I was expecting a hole going on previous reviews but it was ok. It needs investment but it's location is very lovely. There are so many easy little things that could improve ratings and it's a shame. As a base it was fine. If we had booked it as "luxury accommodation" I too would have been miffed and someone should complain to the ASA because the Lodges are certainly not that but for the price we paid it was acceptable. If I had paid Hoseasons prices I would have been very unhappy.

Stayed August 2012, travelled with family
Helpful?
Thank ElviraQueenofnight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 August 2012

What's the true meaning of luxury not Westfield lodges and apartments. We spent a week here in average accomadtion. On our floor the emergency lighting was a table lamp plugged in through a fire door which when we arrived was held open with a fire extinguisher. Cleanliness was not that great even though the carpet was vaxed prior to our arrival. It worried me why it warranted a call to tell me it needed doing,It was still wet and made the apartment smell for days. The sofa bed was so uncomfortable it would be worth the extra £100 for another bedroom as I sure the osteopath I'm booked in with will cost more! Another issue is that the bars and restaurants are advertised as being 5mins walking distance but this was not the case. A car is essential which determined our evenings. Overall had a nice holiday but would of enjoyed a bit more "luxury".

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
Helpful?
2 Thank Tanya T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Westfield Lodges and Apartments

Property: Westfield Lodges and Apartments
Address: Westfield Lodges & Apartments Shore Road | Bonchurch, Ventnor PO38 1RH, England
Region: United Kingdom > England > Isle of Wight > Ventnor
Hotel Style:
Ranked #3 of 7 Speciality Lodging in Ventnor
Number of rooms: 132
Also Known As:
Westfield Lodges And Apartments Ventnor, Isle Of Wight

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