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“Great Holiday”

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Westfield Lodges and Apartments
Reviewed 11 October 2013

We stayed at the Westfield Apartments whilst the weather was cold and wet so I picked this destination specifically for it's central heating and an indoor pool - although my booking listed it as Riviera Park rather than Westfield Apartments.

The apartment was beautifully appointed and spotlessly clean, with comfortable beds and a luxurious feel.
The pool was lovely and warm and a welcome amenity.

The one slight disappointment with the trip was the lack of feeling like anyone actually cared about the experience of the guests
Broken bedside light - even after having been reported.
Broken extractor fan that was reported but remained broken throughout our stay without any contact from staff.
Few items missing from apartments but no inventory so no way of knowing if we should have had items or not.
Unable to connect to wireless.

As we spent most of our days out and about and the office was only manned for part of the day I was unable to inform staff of these relatively minor issues until it came time to leave. However, when I spoke to the manager she was so friendly and apologetic and seemed to genuinely take on board these minor points so I really have no cause for complaint.

I wouldn't hesitate to go back again

Room Tip: We stayed in a ground floor Ventnor apartment. There was no view as it looked straight at a brick w...
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  • Stayed: April 2013, travelled with family
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1  Thank MKATV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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22 - 28 of 55 reviews

Reviewed 25 September 2013

Very quiet place staff are friendly and clean accommodation . This was or 7th time going still as good as first time we went . Good for children adults and dogs alike . The beach is quiet but very good for dogs and rock pools. There is a lot to do in ventnor. Lovely restaurants that all cater for children and dogs .

  • Stayed: March 2013
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1  Thank rosiehoney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2013

I can't understand why anyone would give Westfield Lodges a bad review. The lodge we are staying in is immaculate, the staff are super-efficient (nothing is too much trouble), and everyone is so polite and friendly here. It is dog-friendly and there are lots of nice dog-walking people but you'd never know dogs had been here as even the grounds are spotless. We are unfortunate with the weather, but even in the rain, there is a Mediterranean feel to Westfield with its soft outside lighting and palm-type trees. Bonchurch is quite fascinating, with the Bonchurch Inn being rather special with its uniqueness, its winding hill roads, the sea and its friendly and helpful people. Thanks to the guys at Bonchurch Garage especially, who helped me with my car problem. We love it here and we'll be back!

  • Stayed: September 2013, travelled with family
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Thank MrsAJW2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2013

We went on a holiday for 4 days and booked this apartment as it had the self catering option. The apartment was awesome with all facilities available and also has the best value for your money. It will be perfect for couples and families. The atmosphere and view of the location was amazing. But make sure u drive as the bus frequency in Isle of wight is not that good and also the bus stop is a 10 min walk from this place.

  • Stayed: May 2013, travelled as a couple
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1  Thank kiran b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2012

Our family of 3 plus dog returned to Westfield Lodges and stayed in the same apartment as a year previously. The 4 berth/2 bed ground floor apartment with patio area was comfortable and well equipped and as we remembered. However, a year on, the property is beginning to look in need of some tidying up - the apartment itself was fine although the tiled bathroom floor has numerous cracked tiles so needs replacing, and a lick of paint on the walls wouldn't go amiss. Minor things like a couple of missing lampshades, extractor fan lighting that works, replacing batteries in a wall clock, and buying a couple of table lamps and sorting out dripping taps and replacing the shower screen which leaks on the bathroom floor could all be sorted in a day and would return the accommodation to a good standard. As noted by other reviewers, the outside masonry could do with painting, the grounds tidying up and the sauna in the swimming pool complex which has been out of order for a year repairing, Our apartment had a washing machine so we didn't need to use the communal facilities but 1 of the 4 machines was out of order and another stuck together with tape. At the price we paid for a week, which included the ferry, these are not major gripes but if I had paid £1800 for a fortnight in August I would have been disappointed. The accommodation is within a 20/25 minute walk of Ventnor (along the sea wall), which is great if dry. Bonchurch is quaint (but hilly) and a car to get around is essential. Don't let the comments above put you off going as its a relaxing place to stay, but be prepared for the fact first impressions maybe a bit disappointing.

Room Tip: Top floor rooms will probably have sea views. Ground floor apartments don't have views but have...
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  • Stayed: October 2012, travelled with family
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2  Thank SussexMark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2012

We stayed in a Westfield (AKA Riveria) apartment and loved it so much we came back for another stay !!!

I cannot believe how well priced these lodges and apartments are because they are really, really good being clean, tidy, well equipped and with a really nice atmosphere.

All the staff are really friendly and caring. Nothing was ever too much trouble for them

Everything we needed was in the apartment and everything worked - central heating, washing machine, kitchen stuff, bathroom stuff, TV/DVD etc

The WiFi was really easy to log on to, the connection was always available and never broke and it seemed to be slightly above average speed

The only problem is car parking is very tight (although a few nights (when they were not fully occupied) it was easier to maneuver)

Over the time of our two holidays here, we met a lot of people who all seemed to like it as well

Also the area itself is really special with a very peaceful and timeless atmosphere, lovely walks and stunning views

The sea shore is so near you can hear it and a lot of the lodges and the top apartments have a sea view (the ground apartments have a large patio with outdoor table and chairs instead)

Our best memory, sitting back at the nearby Spyglass Inn with a pint of Guiness and a steak and chips meal, listening to the live music and crashing sea, watching the sun go down

Are we coming back for a third stay ? Yes !!

To all staff at Westfield - thank you SO, SO much for our two best holiday's ever :o)

  • Stayed: September 2012, travelled with friends
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Thank DomALeigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2012

Enjoyed a few days in a second floor apartment. The accommodation might once have been 4 star, but it needs some tlc to bring it back to that star quality. It was an ideal base, but first impressions were that outside of lodges needed a jetwash, apartment block a lick of paint and trees, hedges etc., bit overgrown and needed a tidy up. Sign at the entrance still says Westfield Lodges and Apartments with Riveria logo. It's either one or the other as different logos on welcome pack etc too ??

The accommodation was clean and a nice size for family of 4 - double room and separate room with bunk beds, lounge/diner/kitchenette, with all essential kitchen equipment - however, negatives were little small things that could so easily have been sorted like .... dripping tap in kitchen, handle that fell off kitchen door in my hand, no lightshades, and the sauna in the swimming pool area that had obviously been out of order for some time, as notice saying 'out of order' was faded and tatty. Such a shame as a bit of money spent on keeping this place up together would make a big difference.

However, saying that, the small car parking area - which has a designated numbered space for each apartment (but bit of nightmare to get into and out of) was full during our mid week break, so very popular and especially for people with dogs - unless like us they too where expecting just that little bit more.

Not much in walking distance. Bonchurch village shop etc., has closed down and so only Pond Cafe Restaurant open in evenings and turn right on foot out of apartments and this will lead you down to Bonchurch shore area, turn right again at the sea and follow the sea wall along to Ventnor. This took us about 20/30 mins walk, which was lovely on a sunny day and ended our walk with a drink at the Spyglass Inn.

Room Tip: I would imagine paying extra for 3rd floor apartment, which should have a sea view would be benefici...
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  • Stayed: August 2012, travelled with family
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1  Thank diam0nd123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Westfield Lodges and Apartments

Address: Westfield Lodges & Apartments Shore Road | Bonchurch, Ventnor PO38 1RH, England
Region: United Kingdom > England > Isle of Wight > Ventnor
Hotel Style:
Ranked #4 of 7 Speciality Lodging in Ventnor
Number of rooms: 132
Also Known As:
Westfield Lodges And Apartments Ventnor, Isle Of Wight

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