We stayed at the Westfield Apartments whilst the weather was cold and wet so I picked this destination specifically for it's central heating and an indoor pool - although my booking listed it as Riviera Park rather than Westfield Apartments.
The apartment was beautifully appointed and spotlessly clean, with comfortable beds and a luxurious feel.
The pool was lovely and warm and a welcome amenity.
The one slight disappointment with the trip was the lack of feeling like anyone actually cared about the experience of the guests
Broken bedside light - even after having been reported.
Broken extractor fan that was reported but remained broken throughout our stay without any contact from staff.
Few items missing from apartments but no inventory so no way of knowing if we should have had items or not.
Unable to connect to wireless.
As we spent most of our days out and about and the office was only manned for part of the day I was unable to inform staff of these relatively minor issues until it came time to leave. However, when I spoke to the manager she was so friendly and apologetic and seemed to genuinely take on board these minor points so I really have no cause for complaint.
I wouldn't hesitate to go back again
- Also Known As:
- Westfield Lodges And Apartments Ventnor, Isle Of Wight