Just come back from a 2 week stay at Westfield Lodge. There were 5 adults and our 2 mini Schnuazer dogs, staying in a 6 berth Lodge.
The brochure and the website looked nice, it ticked all the boxes so decided as we hadn't been to the Isle of Wight before we would stay for 2 weeks.
We arrived and were pleased with the location, it was really nice.
When we were shown to our lodge we thought initially it was just in dire need of a lick of paint on the outside.
Well the inside was no better, the sofa and chairs we really tatty, ripped in places and dirty, the carpet was dirty and matted, and also had cigarette burns on it.
The curtains had come free from the rail in places.
The place smelt damp. The outside furniture had seen better days
The bath had pubic hair in it, the toilet seat had dried poo on the top of it !!! ...then the seat completely broke the second day we were there.
The cups and cutlery all needed washing.
The carpet sweeper wasn't picking up so my father in law decided to clean the sweeper, only to find long dog hair over an inch thick wrapped around the brushes.
The television reception was really bad, said they would bring us a booster arial but didn't get it.
The WI FI didn't work properly, we had to ask everyday for them to reset it.
We lifted the sofa seat cushion and found long dogs hairs and biscuit crumbs underneath it. I reported it to Toby Brading, he didn't apologise, he said he would send someone to "spring clean", I explained the place was cleaner than when we had arrived .
Overall i thought it was a shame the place was so shabby and dirty because it is in a nice setting, maybe the apartments, as they are newer would be more pleasant to stay in, i wish i had only booked for one week.
I would def go back to the Isle of Wight it was lovely, but wouldn't go back to Westfield Lodge.
- Also Known As:
- Westfield Lodges And Apartments Ventnor, Isle Of Wight