The staff were extremely pleasant, helpful and welcoming. The location is wonderful - excellent views over the english channel and a short walk into Ventnor and to the beach. It provided for a quiet and very relaxing stay.
However, as seems to be generally the case with the Isle of Wight and especially its hotels, it really needs some serious investment to keep people coming back. The decor in our room, as in much of the hotel, was very old and tired looking. At the top of the stairwell was evidence of an old wall that had been taken out with no repair to the carpet. The outside of the building had peeling paint and rust streaks down the side and our bathroom had a poor shower and an enameled bath with a number of chips in it.
The cooked breakfast was good (excellent sausages) although the advertised continental breakfast was lacking. The evening dining arrangements were disappointing - children under six are not allowed in the dining area in the evening and the menu was not available until about an hour before service.
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- Also Known As:
- Best Western Ventnor Hotel
- Ventnor Best Western
- Ventnor Towers Hotel Isle Of Wight