We took a late booking for two double rooms at the bank holiday weekend. Having tried many hotels, we could not get two vacant rooms, only one in each hotel.
Having rang Ventnor Towers Hotel, we found they had 3 rooms available. I now know why!!!!!
On arrival the jury was out - before we entered the building we got the impression of neglect and work needing to be done. We were shown our rooms and found in my in-laws room although having beautiful views, big cracks across the ceiling. Our 'Turret' room at the top of the building (many stairs to climb) obviously had had water leaking in. Paper was hanging off the walls, the turret had odd pieces of wallpaper not matching the rest stuck badly on and peeling at the corners. The bathroom paper had water marks over it and the toilet would not flush waste away. Be had to use the inside of the waste bin to clear this.
As we walked up the several staircases the condition of carpet and walls got poorer by the time we had got to the top a servants quarters would have looked better!!
We decided to stay and see what the food was like. My In-laws had lamb which was so tried and overcooked as to be inedible. We had scampi and chips, which the menu priced at £14 for the main course. The scampi, chips and peas were all frozen, the starter prawn cocktail, was tinned shrimps in a rather bland sauce.
Throughout the hotel, there were cracks, paper hanging off walls the owner mentioned that they had had a heavy storm in the dinning room area and that water had come in, but he forgot to give excuses for the rest of the building. From outside it was obvious by the large cracks in the stone work that major repairs are needed. But we all felt that the owners were ready to take our money but that none of it seems to be ploughed back into maintaining the buildings. Carpets to the stairs of the lower dinning room were very dirty.
We checked out as soon as we got alternative accommodation. We moved to the Royal Hotel, Ventnor, which expensive but superb. But the delux rooms we managed to get at short notice did not cost very much more than Ventnor Towers. On checking out we were charged £87 each per night plus VAT. This was an expensive stay for being in a dump.
Beware of photographs on Websites, Ventnor Towers shows the Turret Room we had and it looks good. How long this was taken I don't know but it certainly does not reflect the actual room.
If you want a good hotel the Royal at Ventnor is wonderful but a bit pricey. A good clean well maintained hotel at a lower price than the Ventnor Towers is the Luccombe Manor in Shanklin where you get good accommodation, excellent food and are not conned!!!.
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- Also Known As:
- Best Western Ventnor Hotel
- Ventnor Best Western
- Ventnor Towers Hotel Isle Of Wight