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The Royal Hotel
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Reviews (998)
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716
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All reviewsafternoon teaisle of wightclassic roomgarden viewcheese soufflelovely hotelpremier roomoutdoor poolwithout exceptionexcellent foodrooms are comfortablerestaurant staffdining roomfine diningspecial occasionattention to detailwine list
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802 - 807 of 998 reviews
Reviewed 17 March 2013

We recently attended a wedding here...and it has really improved since many years ago when it was owned by THF..
The 3 course meal was delicious.... ...we chose the vegetarian option......and it was imaginative and well presented...
The main room makes a lovely venue and the gardens are ideal for outside photography etc...esp the terrace over the road which has a spectacular view of Ventnor bay.
A nice touch was that they served fish and chips in small cones of paper at 9pm.........and I must say they were the best fish and chips i have ever tasted!!!

  • Stayed: March 2013, travelled with friends
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Thank Wightbaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheRoyal-Ventnor, General Manager at The Royal Hotel, responded to this reviewResponded 18 March 2013

Thank you for your kind comments. We're absolutely thrilled you enjoyed your time with us. We think everyone deserves a Royal Wedding!!! ;-)

We can't take all the credit for our fish and chips (we are blessed in Ventnor with the most wonderful locally caught seafood) but it is always nice when our chefs' attention to details is appreciated.

If you're no longer in the market for weddings, how about coming to dine or stay with us for a special anniversary? Please get in touch and our receptionists will make sure the occasion is a truly memorable one.

Thanks again for your kind and generous comments.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2013

Slightly difficult to find, good thing it was winter not so much traffic on the roads plenty of parking spaces. When we arrived the staff were ready to greet us, Nice entrance big and spacious and nicely decorated with lots of Black & white photos on the walls, very 1950,s. We chose the garden & Sea view room. Nice view but we chose the coldest Feb to visit the room was Drafty due to old sash windows, which we could not close. Room was OK, Tea & coffee in room was a little limited, could have done with more milk. No Wi Fi in the rooms, bit of a problem when its cold outside and you want to chill an hours before dinner. TV flat screen but very small could not see it from the bed. Although the food was good, the menu was the same for the 3 days we were there, so we tried most of it! I would have been bored of the same food if we stayed longer. Breakfast was nice full English which was large portions, or Continental, kippers & Eggs Benedick, which was very nice.
In all OK but not quite worth the money we paid! Recommend you visit in the summer

  • Stayed: February 2013, travelled as a couple
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1  Thank CazzStevens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheRoyal-Ventnor, General Manager at The Royal Hotel, responded to this reviewResponded 18 March 2013

Thank you very much for your review and we are so glad you enjoyed your stay.

We are fortunate to enjoy the special character of our Georgian gem on the South Coast. We have a constant program of refurbishment but with a building built in 1832, we will never quite be a "state of the art" establishment. Nonetheless, we take on board your comments, and the windows in your room have now been scheduled to be upgraded.

We are gradually rolling our free Wi-Fi access across the hotel. It is already available in all of the public areas and in most of the rooms. It is really bad luck that you were in a room where the coverage wasn't so good. However, we know we need to work on this and we are making changes.

Thank you for taking the trouble to share your experience with other Trip Advisor users. We're really pleased that you enjoyed our very special atmosphere. Do let us know if you manage to come back in the summer. We'll try to do even better next time!

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Reviewed 7 March 2013

We spent 3 nights here & had a lovely time. The staff were friendly, the food good and the service excellent. We had 'cake o'clock', a cream tea & dinner one evening and all were extremely good. Yes, some of the windows are a little draughty but the hotel has a lovely old-style charm about it and its peaceful and quiet, the food quality very good and the staff excellent. I wouldn't hesitate to recommend it!

Room Tip: We had a garden view which means you can also see the sea.
  • Stayed: March 2013, travelled as a couple
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Thank Liz M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2013

We are not rich and normally stay at the lower value hotels, but this was a wedding present. On first impressions the hotel looked spectacular very impressive and lots of parking spaces. Our chosen room was overlooking the sea and garden views, I'm sure it would be great in the summer, but on the coldest February it was a bit bleak, Unfortunately with the hotel being so old it had its drawbacks of old sash windows' which were very draughty, we used the spare blanket to stop the wind blowing in it was OK. But I guess if we had paid £250 a night it's not what you expect. The friendly staff and excellent food made the weekend worth while. The chief did an excellent job with every dish of food turned out with pride and attention. (Defiantly visit for the food! ). Bar prices were high, but again you are paying for the luxury hotel experience.

Room Tip: The garden & sea view room is great, but go when the sun is out.
  • Stayed: February 2013, travelled as a couple
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2  Thank Carol F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2013

We came here for Afternoon Tea, there were 6 of us, and we were seated in the conservatory at the front of the Hotel (opening doors creating an arctic blast unfortunately) ... When tea was served 3 teapots were brought out (1 between 2 people I assume) yet only 2 plates with tiny sandwiches on and 2 cake stands with scones and a selection of cakes that were sadly for us mostly carrot cake!!! We didn't really understand the logic as we paid £20 a head and seemed to not get what we had paid for? Surely a cake stand between 2 people is what you pay for? Chalked down to experience and frankly £20 for 2tiny cheese and pickle sandwiches a scone and a coffee macaroon and tiny carrot cake s not good value!

  • Stayed: February 2013, travelled with family
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2  Thank generallee28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheRoyal-Ventnor, General Manager at The Royal Hotel, responded to this reviewResponded 11 March 2013

We are really sorry that you had a disappointing experience, but we think on this occasion your criticism is unjustified.

In your review you said that “there were 6 of us” and “we paid £20 a head”. However, in your emails to me you admitted that two people “were sharing making the paid for numbers 5 not 6”.
In your review you said you were charged “£20 for 2tiny cheese and pickle sandwiches a scone and a coffee macaroon and tiny carrot cake”. However, we always serve four types of sandwich with each order and in your emails to me you acknowledged that you also had “2 choc cakes 3 Victoria sponges 2 raspberry cakes a lemon cake and 2 coffee macaroons. And scones of course”. This was in addition to the carrot cake that you apparently disliked so much that “we ended up taking 6 of these (carrot cakes) home as no body likes carrot cake”!

We served scones, four kinds of sandwiches and six kinds of cakes with your Afternoon Tea. Even though six of you were sharing you only paid for five and there was still enough food left over for you to talk half a dozen cakes home with you. We think that’s pretty good value!

Of course we’re always disappointed if we get a negative review, but we respect that everyone has their own opinion and we’re big enough to take it on the chin. Reviews like yours leave us rather baffled and a little sad.

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