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“Wonderful stay in a special hotel, excellent service from attentive staff.”
Review of The Royal Hotel

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The Royal Hotel
Ranked #1 of 9 Hotels in Ventnor
Haywards Heath, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Wonderful stay in a special hotel, excellent service from attentive staff.”
Reviewed 15 December 2013

My husband and I have just spent a relaxing two night stay in this very special independent hotel. A refreshing change from the usual "group" hotel experience. Our room overlooking the garden had character and was spotless. The staff were very professional and attentive without being over the top. Service throughout the hotel was warm and welcoming. The food was delicious and exquisitely presented, we had an amazing dinner in the 2 AA rosette restaurant which was on a par with other high end restaurants that we have visited.
Overall a wonderful experience, we will certainly be visiting again in 2014!

Room Tip: Ask for a room overlooking the garden towards the sea.
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  • Stayed December 2013, travelled as a couple
    • Value
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Helpful?
2 Thank XXFoodieXX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheRoyal-Ventnor, General Manager at The Royal Hotel, responded to this review, 24 January 2014
Thank you very much for reviewing The Royal on Trip Advisor. We're delighted to hear you enjoyed your 2 night stay with us and look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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792 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (255)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Worthing, United Kingdom
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 December 2013

A lovely comfortable hotel in an idyllic location. The staff are attentive in a very friendly way. The restaurant is exceptional. The rooms are comfortable with lovely views of the sea. The garden and pool area are charming.
The Royal stands out as a privately owned establishment, with old-fashioned service ideals and values, in a world full of hotels run from a central point with staff who are disinterested.
We have stayed here many times over the last thirty years - if you decide to stay there you won't be disappointed.

Room Tip: Rooms with garden views offer wonderful views of the sea
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  • Stayed October 2013, travelled as a couple
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Helpful?
2 Thank Athena789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheRoyal-Ventnor, General Manager at The Royal Hotel, responded to this review, 12 December 2013
We're glad you enjoyed your stay at The Royal, and thank you for taking the time to share your experience on trip advisor. We look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton, United Kingdom
Level Contributor
277 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
Reviewed 18 November 2013

We transferred to the Royal Hotel having spent a most unpleasant night in another highly regarded Ventnor hotel. How nice it was to move to a proper hotel that served lovely food, breakfast, tea and dinner on site, rather than forcing guests to trek down a hill into Ventnor to eat. (The Royal Hotel restaurant deservedly has a full entry in the Good Food Guide and is worth a visit even if one is not staying in the hotel)
The staff are excellent, friendly but very efficient and they genuinely try to make one's visit enjoyable. The bedroom we occupied was very comfortable and spacious, well furnished with a couple of arm chairs, a sensibly located TV, dressing table, etc. The room provided bathrobes, tea and coffee making facilities and a lovely sea view. (The establishment we had stayed in the previous night bans tea or coffee or indeed anything but water from its bedrooms!!) The bathroom had both a bath and a shower, soft towels and plentiful toiletries.
The Royal Hotel also offers a decent bar area and lounges. It has attractive grounds and above the car park is a promintory that provides excellent views out to sea. Good for sunset spotting.
The decoration tends to the traditional with modern touches and the decorative condition is very high. (Unlike the carpet in the bedroom of our previous hotel the carpet in The Royal was unstained)
This is a very comfortable and welcoming hotel, managed to the highest standard. The only area we could think of for improvement concerns the prints and artworks on the walls of the dining room. These are old fashioned and hanged rather randomly. We thought that brighter and more contemporary artworks would be a nice addition to the excellent food that is served there. Perhaps I shouldn't have left this until last but the deal on offer for dinner, bed and breakfast was fantastic value- again a huge contrast with the place we had stayed in the night before.

Room Tip: I'm sure all the rooms are off a high standard but if you can get one with a sea-view why not.
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  • Stayed November 2013, travelled as a couple
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Helpful?
2 Thank artsman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheRoyal-Ventnor, General Manager at The Royal Hotel, responded to this review, 12 December 2013
Thank you for reviewing The Royal on trip advisor. It's lovely to see you enjoyed your stay with us and thank you for the kind comments you have made. I hope we have the pleasure In welcoming you back next time you're visiting the Isle of Wight.
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UK
Level Contributor
58 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 17 November 2013

This was our second weekend break at the Royal. The first time three and a half years ago when we had a fabulous time, and am pleased to say our second stay was even better. We had a beautiful room overlooking the sea, would be perfect in summer, but even in November still lovely. Wonderful food, great service and nothing too much trouble. Thanks to all the staff, we will come back again.

Room Tip: One overlooking the sea
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  • Stayed November 2013, travelled with friends
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Helpful?
1 Thank rosiedives
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheRoyal-Ventnor, General Manager at The Royal Hotel, responded to this review, 12 December 2013
Thank you for your review on trip advisor. We're delighted you hear you enjoyed your stay with us during November and look forward to welcoming you back next time you're visiting the Isle of Wight.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
75 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 11 November 2013

We arrived Friday and found the rooms were very comfortable. Clean and modern bathroom, complete with top quality towels. Great bed and fully adjustable heating. Dinner was top class with perfect service. The staff were 100% accomodating with zero red tape and always smiling. On paying the bill Sunday I was delighted that the extensive bar bill was so reasonable. I have no hesitation in recommending The Royal on every score.

  • Stayed November 2013, travelled with friends
    • Value
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Helpful?
1 Thank Julian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheRoyal-Ventnor, General Manager at The Royal Hotel, responded to this review, 12 December 2013
Thank you for taking the time to review The Royal.

We're delighted to hear you enjoyed your stay and hope we have the pleasure in welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
54 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 11 November 2013

The Royal Hotel is probably not going to be to everyone's taste. I have rated it as very good, and thoroughly enjoyed the service and the excellent breakfast, but the rooms felt a little dated (or "full of character" if you prefer).

Having stayed in a few hotels in Ventnor, the Royal rates well against these - but then you do get what you pay for. The staff are impeccably polite, and the breakfast was superb - and for these reasons I enjoyed my stay. However, the hotel is a characterful set of rooms hidden around corners, and off cul-de-sac corridors. Great if you like the old fashioned dark wood, and dislike the identical doors and straight corridors of modern hotels. The flip side of this is that while there is a truely antique lift, you still need to negotiate a few steps with your bags in order to get to many rooms.

The bedroom itself was on the small side, although it managed to cram in a flat screen TV (with freeview) and a wardrobe alongside the Kingsize bed. The heating certainly worked VERY well on the cold night we stayed. One minor criticism was finding a few strands of the previous occupant's long black hairs around the room and in the bathroom.

In a sop to the 21st century, the hotel does offer internet and free wifi in the public areas (and just about into the rooms).

A small car park is available opposite the hotel, while the larger car park is tucked around the back of the hotel a couple of minutes walk away. The drive in/drive out entrance means you can drop your passengers and luggage at the front door to cut out the walk.

Do be aware that there is a dress code for the restaurant. Sadly I didn't get to eat dinner in the Royal on this trip, but will return for dinner sometime in the future.

The Royal's location is high up on the cliff above town - and if the weather had been better, the views would have been superb. However the walk to the beach is steep and not for those unsteady on their feet, unless you choose to walk the long way through town (but to be fair, Ventnor is not a flat town!) The hotel location is a convenient 5 minute walk to the town centre and the nearest public transport, or a flat 10 minute walk to the Botanical Gardens.

For a treat and to feel special, The Royal definitely offers a traditional experience. For me the jury is out whether I would come back, or if I prefer a more modern alternative. Never say never though.

  • Stayed September 2013, travelled as a couple
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Helpful?
Thank Stuart S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalHotel-IOW, General Manager at The Royal Hotel, responded to this review, 28 December 2013
Thank you very much for taking the time to review our wonderful hotel. We value all of our customers feedback. We are very proud to have such a grand old building which is most definitely full of character. Most of our rooms are accessible using the lift but some rooms do require our guests to negotiate a few stairs and our Porters are always available to help with those heavy bags. I have passed on your comments to our head housekeeper and can only apologise for the stray hairs. We do offer free parking at the hotel but unfortunately our large car park is situated at the rear of the hotel and does require a short walk back around to the entrance.
If there is anything further you would like to discuss regarding your stay with us please do not hesitate to contact me.
Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bedford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 November 2013

We were involved in a group festival at the Royal for a weekend this year. The weather was terrible, very wet and miserable, but the staff brought more than a ray of sunlight - they were warm and welcoming throughout, really excellent. From a review of the advance menus, the fare seemed unusual but, in the event, proved to be a very exciting experience. Overall, a very pleasant stay - well done, thank you.

  • Stayed November 2013, travelled with friends
    • Value
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Helpful?
Thank Christopher S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheRoyal-Ventnor, General Manager at The Royal Hotel, responded to this review, 12 December 2013
Thank you for your review.

We're glad you enjoyed your group festival at The Royal and hope we have the pleasure in welcoming you back (hopefully when the weather's slightly better!)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Royal Hotel

Property: The Royal Hotel
Address: Belgrave Road, Ventnor PO38 1JJ, England
Region: United Kingdom > England > Isle of Wight > Ventnor
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Ventnor
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Royal Hotel 4*
Number of rooms: 52
Official Description (provided by the hotel):
The Royal Hotel is one of the Isle of Wight’s Best Kept Secrets – a refined and elegant historic jewel and a destination for the discerning traveller for more than 150 years. This is the island’s leading AA Four Star hotel.Grand yet intimate, this beautiful early Victorian hotel has 54 bedrooms and is set in sub tropical gardens in the seaside town of Ventnor, on the island’s south coast. ... more   less 
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Also Known As:
Royal Hotel Ventnor
The Royal Hotel Ventnor, Isle Of Wight

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