This hotel could be great if it could overcome the strange and serious flaws that we encountered.
The positives about the hotel are as follows:-
It was clean – rooms, bathrooms and common areas
It was in a great location
The food in general was very good
Service and attitude of the female staff
Organized ferry and this worked without fault
It was populated by 80+ all of whom seemed to delight in talking about their bowels; it was like staying in the hotel of embarrassing illnesses.
The hotel seemed to be geared up for old people and made us (just under 50) feel like 2nd class citizens.
The method of seating in the restaurant – very bizarre and quite unlike any other hotel I have stayed at.
They allow dogs in rooms
The attitude of the male staff – arrogant and not helpful.
The breakfast fruit buffet was very disappointing and on Friday morning seemed to have run out of fruit.
I was told that the hotel is aiming for a target market of 30-40 year olds but unless they change things I cannot envisage that they will get much repeat business from this age group.
- Official Description (provided by the hotel):
- The Royal Hotel is one of the Isle of Wight’s Best Kept Secrets – a refined and elegant historic jewel and a destination for the discerning traveller for more than 150 years. This is the island’s leading AA Four Star hotel.Grand yet intimate, this beautiful early Victorian hotel has 54 bedrooms and is set in sub tropical gardens in the seaside town of Ventnor, on the island’s south coast. ... more less
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- Also Known As:
- Royal Hotel Ventnor
- The Royal Hotel Ventnor, Isle Of Wight