We have a home on the Isle of Wight i - and do not expect amazing food - we go to the island for its many other attractions and in particular sailing. However we booked to have dinner at the Hambrough having read the critics reviews etc. We were surprised by the the fact that nobody seemed to know we were coming when we got there. The dining room is more like the front room in an old style B&B with a reasonable sea view possible from two tables. We waited approximately 40 minutes to be given the chance to order a drink - which rather set the tone. The waiting staff were funereal at best and surly at worst. The food was OK - just. We declined to leave a tip and explained it was because it was one of the worst meals we had had - nobody bothered to ask what the issues were. I am sorry to write this review - as we had been looking forward to our evening there. My partner and I are very well travelled and have been fortunate to eat in many wonderful places in both the UK and abroad - so we have some reasonable experience on which to base a comparison. Every restaurent is entitled to the odd off-day, but this was really poor for an establishment that is marketing itself as a high quality venue. I also know that reviews tend to be written by people at different ends of the spectrum - very bad or very good experiences. Either way - it is how an establishment deals with unhappy customers that often makes things worse.
- Official Description (provided by the hotel):
- Sitting high above the fishing harbour in Ventnor, The Hambrough (AA 5 Star Accommodation) offers accommodation by the sea on the southern tip of the Isle of Wight. All but one of our seven spacious bedrooms has magnificent views of the sea and our award winning breakfasts are legendary. Although our restaurant is closed for the time being our bar is open where we are serving delicious afternoon and cream teas. ... more less
- Reservation Options:
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- Also Known As:
- The Hambrough Hotel Ventnor
- Hambrough Hotel Ventnor
- Hambrough Ventnor
- The Hambrough Ventnor, Isle Of Wight