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“Best milkshake ever!” 4 of 5 bubbles
Review of The Seapot

The Seapot
Ranked #13 of 55 Restaurants in Ventnor
Certificate of Excellence
Cuisines: Cafe, British
More restaurant details
Restaurant details
Good for: Cheap Eats, View, Kids, Child-friendly, Romantic
Dining options: Brunch, Lunch, Cash Only, Highchairs Available, Outdoor Seating, Reservations, Seating, Takeout, Waitstaff, Wheelchair Accessible
Birmingham, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Best milkshake ever!”
4 of 5 bubbles Reviewed 20 August 2014

This little gem has something for everyone whilst enjoying a wonderful location. Portion sizes are on the large size representing good value for money. Our children shared a baguette which was more than enough especially when followed by the excellent Victoria sponge made with clotted cream! Our children declared the strawberry milkshake the best milkshake ever , even though there weren't any fresh strawberries in it as advertised. This was because they were still restocking after being burgled. They did make a reduction in the price to compensate. Overall an excellent experience in an excellent location. A good addition to the IOW food scene.

Visited August 2014
Helpful?
1 Thank Colandemily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seapot, Owner at The Seapot, responded to this review, 25 August 2014
Hi thanks for your lovely review and bearing with us on our first day back after our break-in the previous weekend. We're glad you enjoyed your time with us.

Kind regards
Kerry and James
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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103 reviews from our community

Visitor rating
    90
    8
    3
    1
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Isle of Wight, United Kingdom
Level Contributor
27 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“Quirky, friendly , Sea pot”
5 of 5 bubbles Reviewed 20 August 2014

Ventnor at its best Friendly quirky sun trap selling good coffee and delicious sponge overlooking the sea. you can't help but strike up a conversation with anyone else who is there,it's a 7 minute stroll from the esplanade car park. A great little place.

  • Visited August 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Peter P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seapot, Owner at The Seapot, responded to this review, 25 August 2014
Hi, thank you for the lovely review and we've also noticed how (especially on the top deck) customers start chatting with complete strangers. A little bit to do with the environment but more so the great people that stop here. Look forward to seeing you again, Kerry and James
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surrey
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Fantastic!”
5 of 5 bubbles Reviewed 1 August 2014 via mobile

We've been coming to Bonchurch for the Summer for years and were so excited the other week on our walk into Ventnor when we discovered The Seapot. The kids and I had lunch there and it was fab, lovely food and very accommodating and helpful staff who didn't mind making sandwiches for the kids exactly as they wanted! My eldest son had a milkshake which he declared was the best he had ever tasted and that The Seapot was now his new favourite place. We've already been back for lunch again and this time all three kids declared that this is the place with the best hot dogs (seriously enormous!) and we've recommended it to friends who have already visited and loved it too!

  • Visited July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Froger30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seapot, Owner at The Seapot, responded to this review, 25 August 2014
Hi thank you for your lovely comments and we're glad you and the kids loved it so. Looking forward to seeing you again next year. :-) Kerry and James
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cowes, United Kingdom
1 review
“Fantastic find!”
5 of 5 bubbles Reviewed 27 July 2014

This charming little seafront cafe is a real gem and one I'll certainly be re-visiting and sharing with friends. The situation is peaceful, slightly off the beaten track on the coastal walk between Bonchurch and Ventnor Bay and the panoramic sea views are stunning. My kids loved their chocolate milkshakes and shared our 'Fisherman's' and 'Vegetarian' platters which were absolutely superb. Made with local crab, potted prawns, home made salmon pate, fresh crusty bead and butter and a lovely dressed leaves salad, it really was delicious. Meanwhile the home made hummus, stuffed vine leaves, sundries tomatoes, feta etc were bursting with flavours and textures, the generous portions were really satisfying and there was lovely attention to details (the mini Kilner jars of olives and potted crab were a stylish and fun touch) I couldn't recommend this cafe highly enough, well worth the trip - spread the word!

  • Visited July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank WineTherapyCowes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seapot, Owner at The Seapot, responded to this review, 28 July 2014
Hi, thank you so much for your lovely feedback and we're so pleased that you enjoyed your time with us, we look forward to seeing you again! :-)

Kind regards

Kerry and James
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ventnor, United Kingdom
Level Contributor
17 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Maybe an off day?”
2 of 5 bubbles Reviewed 21 July 2014 via mobile

Visited here on a lovely sunny windy Sunday lunch and although it was busy as expected I thought the service was very poor and food very average.
We also ordered three strawberry and one bannana milkshake and although as expected there was a wait (they are on the menu with real ice cream fresh fruit and milk) after waiting over 20 minutes for them and seeing other people receiving theirs I went up to the counter to ask for them and all I was told was they are coming I was just ordered 12 milkshakes one after the other however I did notice there was nesquik milkshake powder on the counter next to the blender and my strawberry milkshake was extremely pink tasted like warm milk with a small dollop of ice cream and a strawberry on the top for £2.75
The hot dog was also ok, baguette a bit soggy
Over all lovely location but they need to get more staff to cope with the demand or upgrade their equipment and improve their milkshakes and stop using powders

Helpful?
2 Thank sol1993
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seapot, Owner at The Seapot, responded to this review, 28 July 2014
Hi,

I'm so very sorry to hear that you didn't enjoy your experience with us and although we were extremely busy with food and milkshake orders of all varieties coming out of our ears that day, this should not be an excuse that we have affected your perception of us, our service and the quality of our food and drink and we feel terrible about this.

As for our milkshakes, yes you're right we do use powders in two of our flavours as they are the tried and tested best way to produce them, if we used the required punnet of strawberries, we would have to class them as smoothies and charge a lot more than £2.75, so we agreed on a happy medium with great ingredients (which are a scoop of ice cream - mixed in, cream, fruit - where appropriate - with a fruit or chocolate and ice gream garnish) at a reasonable price and most customers seem pleased with them. Perhaps we might need to change the wording on the menu in case customers are expecting the thick ice-cream type of shakes you would get in the large chain fast food outlets.

We are still very new at this, (week 12) and are constantly learning and adapting and we know we have a lot to do to streamline and speed things up whilst maintaining quality. Your feedback is greatly appreciated and has been noted and once again we are so sorry. One day we hope you'll give us another chance to repair your opinion of us.

Kind regards

Kerry and James
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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