Ideally located halfway along Douglas promenade, the Empress Hotel was perfect for my 2 night weekend break. On arrival late in the evening I was made to feel welcome at reception and times for breakfast, bar area and restaurant were fully explained. I booked a single room as I was travelling alone. My room was located on the third floor near the lift which could be heard at night when other guests used it. This was not a problem for me but mention it in the review as potential guests may wish to request a room away from the lift. The room was basic but the bed was larger than a standard single bed which was nice. The staff in the breakfast room were attentive but not intrusive, the selection of breakfast food from the buffet was extensive and options available no matter what your dietary requirements. There are bus stops/tram stops very close to the hotel should you wish to use them. If you are a woman travelling alone, this hotel is safe and it is safe to walk out at night along the promenade in Douglas. All in all, a very enjoyable stay.