We stayed at Edelweiss from Sat 15th - Tues 18th October 2011.
Let's get the good bits out of the way. On arrival we were dealt with efficiently and, er that's it! Other reviews tell of the wonderful friendly staff - they must have been on holiday during our visit? We were pointed to an extremely small lift that could not accommodate both of us with our single case and we presumed our room was on floor 2 as the number on the key ring was 207! We subsequently discovered that all rooms at Edelweiss are pre-fixed by a 2 so we guessed lucky? Our room WAS comfortable and we had a lovely sea view. However, the heating was on during the day and that made it very uncomfortable as the weather was very nice for October!
Looking around the room we were absolutely staggered to find that the kettle and hairdryer were wired to the same plug!! The shower room was ok to a point if you can handle the toiletry shelf being too close to the small wash basin which made it impossible to rinse your face without spilling the entire contents of the basin on the floor! A sign on the shower door asks you to ensure that the curtain is inside the tray before you shower. Fine if the curtain was not a good 2 inches short!
Breakfast at Edelweiss is served in a small room that would struggle if the hotel was full. There was a good selection of fruit/cereal but the breakfast was a buffet style. Our waitress, who seemed to be totally disinterested, advised us that the plates were very hot. What a pity that the food was, to be generous, warm! Also, if you like scrambled egg then Edelweiss is the place to go!!
Overall, we were rather disappointed with the lack of personal attention and at no time during our visit were we asked if we had enjoyed our stay!
We will return to the island but, unless there was a shortage of available rooms, we would not stay at Edelweiss again.
Mike & Sue Hull
- Official Description (provided by the hotel):
- The Edelweiss is a three star guest house in the heart of Douglas, Isle of Man. The central location in the island's capital and the wonderful sea views make The Edelweiss an ideal holiday accommodation in the Isle of Man, open all year around to cater for your needs.Although the guest house has all the benefits of the central location, it is nevertheless set in a quiet surrounding off the main busy promenade.The airport is around 10 miles away from the Edelweiss and the sea terminal is close by (1.3 miles), which makes the Edelweiss the ideal accommodation on the Isle of Man. A short walk takes you direct into the centre of Douglas with all it has to offer. A short drive leads to Onchan Pleasure Park, Village Walk, Manx National Glens and Douglas Golf Club. Free unrestricted parking is available nearby.For the benefit of guests who have difficulties with stairs, the guest house is equipped with a lift to all floors. Other facilities which add to your comfort in the Edelweiss are a guest lounge with large screen TV, gift shop and laundry service if required.Bed & Breakfast AccommodationThe Edelweiss has 18 well-appointed rooms, all en-suite and centrally heated. Each room provides the daily necessities for holiday guests, some of the rooms offer a stunning sight, overlooking Douglas' coast and the beautiful sea. ... more less
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- Also Known As:
- The Edelweiss Guest House Isle Of Man/Douglas