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“Fantastic hotel, great price”
Review of Trevelyan

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Trevelyan
Ranked #34 of 37 Douglas B&B and Inns
Reviewed 29 July 2013

Stayed here on several occasions for both short and long stays. The price is decent unlike bigger hotels and the staff are friendly and welcoming. Any issues are dealt with quickly and unlike bigger hotels you are not made to feel like you are moaning. The reception is welcoming and that food is amazing.

Room Tip: Highly recommended and pick a Sea View Room
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  • Stayed: June 2013, travelled solo
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Thank JollyTraveller13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrevelyanIOM, Manager at Trevelyan, responded to this reviewResponded 30 June 2015

Thank you for your feedback on behalf of the Trevelyan it is very much appreciated! We as a business are forever evolving and expanding to meet the needs of our guests and are extremely happy to know that you enjoyed your stay.
Kind regards,
Trevelyan

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81 - 87 of 113 reviews

Reviewed 26 July 2013


My friend Dorothy and I are returning in September for our annual five days" ladies time off ".We can't fault the hotel or the staff.Delia , the owner, always makes us welcome and the sea view rooms we have are really good .Absolutely no complaints ,very central for all our requirments and it is lovely to wake up in the morning and see and hear the sea .

  • Stayed: September 2012
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1  Thank dottyhighpeakfriend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrevelyanIOM, Manager at Trevelyan, responded to this reviewResponded 30 June 2015

Thank you for your feedback on behalf of the Trevelyan it is very much appreciated! We as a business are forever evolving and expanding to meet the needs of our guests and are extremely happy to know that you enjoyed your stay.
Kind regards,
Trevelyan

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Reviewed 23 July 2013

My friend Irene and I are going back to the Trevelyan for the fourth time this September. We have been given two different single rooms (with sea view and en-suite facility) and never have we been disappointed with our rooms. Delia always makes sure there is tea, coffee, sugar etc. in the rooms. Towels are changed and we are only there four nights. The breakfast is great, plenty of toast as well as cereal and fried breakfast. I think some people expect the hotel staff to be servants and answer to their every whim. For heavens sake the island is so fantastic that all we need good clean accommodation, comfy bed, fantastic sea views and that's what we get. The price is very reasonable and we love going there. The rooms without en-suite are cheaper so if you don't like sharing a shower then get your money out and pay for the convenience of your own bathroom. My friend and I both work in retail and there are an awful lot of people who just love to complain about every little thing. Stop moaning and just enjoy the whole Isle of Man experience. Dot

  • Stayed: September 2012, travelled with friends
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1  Thank Dorothy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrevelyanIOM, Manager at Trevelyan, responded to this reviewResponded 30 June 2015

Thank you for your feedback on behalf of the Trevelyan it is very much appreciated! We as a business are forever evolving and expanding to meet the needs of our guests and are extremely happy to know that you enjoyed your stay.
Kind regards,
Trevelyan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2013

My dad, my partner and myself stayed here for TT 2013! We had a fabulous stay and couldn't fault the hotel or the staff in any way! Yes there was some noise but after all its TT and TT spirit! We have booked again for TT 2014 and are more than happy to be staying at the Trevelyan! The room was lovely! Towels and bedding spotlessly clean and all facilities you might need were available! The breakfast was beautiful and piping hoy every day at what is a very busy time for the staff! Delia and her family and staff could not do enough for us and made us feel very welcome! In 2012 my dad was knocked off his bike on the way to TT and Delia and her family really looked after him for which I am very grateful! I would recommend the Trevelyan to any body wanting a warm welcoming stay during TT and cant praise the Trevelyan enough!!

Room Tip: Rooms at the rear are quieter but the sea view is beautiful!
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  • Stayed: June 2013, travelled with family
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1  Thank Caz1211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrevelyanIOM, Manager at Trevelyan, responded to this reviewResponded 30 June 2015

Thank you for your feedback on behalf of the Trevelyan it is very much appreciated! We as a business are forever evolving and expanding to meet the needs of our guests and are extremely happy to know that you enjoyed your stay.
Kind regards,
Trevelyan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2013

What a horrible hotel, if in fact you could call it that. Ring a bell to check in and then wait for an eternity for someone to pop their head around a door with the attitude that you were disturbing them from something far more important. Booked a double ensuite and arrived to find two single beds separated by a chest of drawers. The 'Ensuite' was so small (no bigger than a wardrobe) that you had to reverse into it. Dirty sink covered with the previous occupants hairs and toothpaste reminants, shower dirty - any longer than two minutes in it and you were standing in 3-4 inches of water. We were in a room directly above the Karioke entertainment which went on until gone 2am in the morning - coupled with people drinking directly outside the hotel until 4am. Then for it all to start again at 7am when the hotel was more interested in serving alcohol to people to continue sitting and talking loudly directly outside. Checked out the next day - advised we were checking out only to be told 'well it is TT week and i'm not getting any sleep either!' REALLY. When booking a hotel, the least we expect is the opportunity for a sleep. Nine night stay booked for TT week and could only bear to stay one night. Is it any wonder that they ask you to pay for the entire stay up front. Over priced dump!! Was thankfully able to find available homestay so we could enjoy the remainder of the TT.

  • Stayed: June 2013, travelled as a couple
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8  Thank MLDavidson46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrevelyanIOM, Manager at Trevelyan, responded to this reviewResponded 3 July 2015

Thank you for your feedback on behalf of the Trevelyan. Please note that if complaints are not aired at reception then they cannot be rectified and are thus invalid.
We as a business are forever evolving and expanding to meet the needs of our guests. As the building is listed only certain adjustments can be made that meet the rules and regulations set by the Manx planning department.
All feedback is appreciated and acknowledged for future development.

Dear previous guest,
all staff are highly trained and would never be rude to any guest. We endeavor to check in guests as soon as possible. This may sometimes take longer if there are numerous guests wanting to check in at the same.
You booked your room during the TT period and would have been told that you booked a twin en-suite and not a double. During this busy period we can only supply rooms that are available.
Please note that all rooms and appliances are registered and certified by the tourist board annually.
Every room is cleaned thoroughly and we ensure that no dirt is left behind, especially in sinks.
Yes we do provide live entertainment during the TT for all guests such as live music, karaoke etc. Entertainment is provided by the hotel for guests free of charge. Noise on such occasions is inevitable and is only hosted on select days of the TT race week. While entertainment is on, our bar (which is not open till 7am in the morning) is open for guests. People are on holiday and want to enjoy themselves!
Please take into consideration that your room was on the front of the hotel. TT is a busy period and a lot of noise is generated by people talking, vehicles driving up and down the prom or from the funfair. This cannot be helped.
The Trevelyan is a three star accommodation. Please look up what this type of accommodation entails. If you expect more then by all means spend more for top tier accommodation that is isolated from any noise.
Regards,
Trevelyan

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Reviewed 9 June 2013

A big thank you to all staff at the Trevelyan for a great week all staff was lovely very friendly great breakfast nice clean room we all had a great time we got what we payed for could do with kettles in rooms though for those who like a early morning cuppa as we couldn't buy a cup of tea be for breakfast so what if it needs a lick of paint you don't go on holiday to stay in your hotel and we will be back next year hopefully

  • Stayed: June 2013, travelled with friends
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Thank helliejay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrevelyanIOM, Manager at Trevelyan, responded to this reviewResponded 10 June 2013

Dear helliejay,

Thank you for your comments and we are currently in the middle of painting but didn't want to be painting during the high season...but thank you for that. Also we try our best to keep everyone happy and kettles will hopefully be in every room by 2014.

We welcome you back with open arms, and can't wait to see you once again.

Thank you,

K Inglis
Customer Service Manager

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Reviewed 8 June 2013

This was the first time I stayed at the Trevelyan and at £45 per night for an en-suite room it's very good value. Delia is a wonderful host and whereas the B&B isn't the most luxurious of accommodations what do you expect for £45 a night on the Douglas front? The rooms were cleaned every day and were more than adequate. I'll definitely be staying agin the next time I go to the T.T.!

Room Tip: Go for an en-suite!
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  • Stayed: June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrevelyanIOM, Manager at Trevelyan, responded to this reviewResponded 30 June 2015

Thank you for your feedback on behalf of the Trevelyan it is very much appreciated! We as a business are forever evolving and expanding to meet the needs of our guests and are extremely happy to know that you enjoyed your stay.
Kind regards,
Trevelyan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Trevelyan

Address: Queens Promenade, Douglas IM2 4NE
Region: United Kingdom > Isle of Man > Douglas
Amenities:
Bar / Lounge Beach Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #34 of 37 B&Bs / Inns in Douglas
Price Range: £53 - £57 (Based on Average Rates for a Standard Room)
Number of rooms: 74
Reservation Options:
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Also Known As:
Trevelyan Isle Of Man/Douglas

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