Reception area was quite impressive but the actual reception was not particularly welcoming or friendly and there was a bit of a language barrier.
On arrival at our room,205, our first impression was very good. Big room with large bay window overlooking the sea. Then we started to unpack two med/lge suitcases and to our surprise there were NO DRAWERS in the room. When I spoke to the duty manager I was informed that all the rooms were like that. Not much consolation. They were unable to provide any more furniture even though there was more than ample space to do so. Having booked for five nights we left after three as we were fed up with living out of suitcases.
- Official Description (provided by the hotel):
- The Empress Hotel offers three star comfort and has 102 bedrooms of which there are 3 luxurious executive suites with separate lounge area. There are a number of Executive Sea View rooms and a fantastic top floor Penthouse overlooking the whole of Douglas Bay. All of the remaining Classic single, double and twin bedrooms are fully equipped with the comforts of home. For dining, we have The Brasserie Restaurant offering an ala carte selection of carefully prepared dishes by our expert team of chefs and this is located by reception. Alongside the restaurant is the Piano Bar which is open from 11am until late with our resident pianist playing 4 days a week and Sky Sports also available for Sports fans. Our Manx Gourmet Burger Restaurant is open on the lower ground floor, serving the best locally produced burgers on the Island. The hotel has a small gym, sauna and steam room for residents only use, along with our Beauty & Massage Suite operated by Halcyon Beauty. ... more less
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- Also Known As:
- Empress Hotel Douglas
- Empress Hotel Isle Of Man
- The Empress Hotel Isle Of Man/Douglas