One of the most awfull hotel I have ever stayed in, in my business and traveling career.
I loved the Islanders though especially our taxi driver, we got to see alot in the 1,5 day we were at the Island.
Very unfriendly front desk person, not attentive and a disgrace to the ownership of this hotel.
Since policy is policy No early check in! just wait in the bar area !!!! till WE are ready.
most unprofessional attitude I've ever seen. Bar food while waitingv to check in was below standard en partly cold, with a smiling waiter: The beer was ok but to beexpected since from a reknown Netherlands make.I asked him " What are you smiling for" ... NO answer ... I told him
YOU just wait and smile after you see your tip!" End of conversation and no more smiles till we left.
- Official Description (provided by the hotel):
- The Empress Hotel offers three star comfort and has 102 bedrooms of which there are 3 luxurious executive suites with separate lounge area. There are a number of Executive Sea View rooms and a fantastic top floor Penthouse overlooking the whole of Douglas Bay. All of the remaining Classic single, double and twin bedrooms are fully equipped with the comforts of home. For dining, we have The Brasserie Restaurant offering an ala carte selection of carefully prepared dishes by our expert team of chefs and this is located by reception. Alongside the restaurant is the Piano Bar which is open from 11am until late with our resident pianist playing 4 days a week and Sky Sports also available for Sports fans. Our Manx Gourmet Burger Restaurant is open on the lower ground floor, serving the best locally produced burgers on the Island. The hotel has a small gym, sauna and steam room for residents only use, along with our Beauty & Massage Suite operated by Halcyon Beauty. ... more less
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- Also Known As:
- Empress Hotel Douglas
- Empress Hotel Isle Of Man
- The Empress Hotel Isle Of Man/Douglas