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“First visit”
Review of The Empress Hotel

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The Empress Hotel
Ranked #4 of 17 Hotels in Douglas
Gloucester, U.K.Gloucestershire
2 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“First visit”
Reviewed 28 May 2013

This a spotlessly clean and welcoming hotel. The piano bar was excellent for relaxation in the evenings. The only fault was that the restaurant menu was the same each night for the whole week, with only four main dishes . I had been looking forward to special Isle of Man dishes as advertised in the 2013 I.O.M. brochure. The main dishes were mediocre standard English dishes. The location of the restaurant has a wonderful view of the sea from the conservatory windows. Pity the food is not up to the Isle of Man standards.

Room Tip: I was given a very small single room. When I reported this to reception I was given a larger singl...
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  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Iris G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (225)
Date | Rating
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English first
Runcorn, England, United Kingdom
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 May 2013

The Empress Hotel was in a great central location between Douglas Head & Onchan. Spotlessly clean with the most helpful of staff. My Mum was in a wheelchair & although they have a 12 stepped entrance to Reception, they also have a side ramp leading to the Aroma Restaurant & the lift. The Piano Bar of an evening was very relaxing with attentive bar staff & comfortable seating.They also have a lovely conservatory where u can sit & look out to Douglas Bay & the Horse trams passing by..Reception staff were most helpful with advice on places to go parking discs for those that bring their own car or hire one. The icing on the cake was to hear this hotel was featured in the 'No Limits' George Formby Film about the TT Races.Definitely.the best Hotel on the Douglas Bay Promenade !!!! Mr&Mrs Dobson Mr&Mrs Buckley & Mrs Williams ..Special thanks to General Manager Brian Keenan, Ashish Palve & Lucas Jarzyna & all the rest of the staff who made our Holiday so enjoyable.

Room Tip: Obviously those with a Sea View overlooking Douglas Bay.
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  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank LesleyDobson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nelson, Lancashire
Level 4 Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 24 May 2013

Have just spent 5 days at this Hotel with a coach party, The Hotel was nice and clean and the bedrooms were quite good.
The piano bar was very good with an excellent pianist playing.
The Restaurant meals were of a fairly good standard but unfortunately the staff were rather disorganised and did not seem to have a proper system for taking your orders and for serving the meals

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brien H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Kirby, United Kingdom
Level 6 Contributor
242 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 23 May 2013 via mobile

Comfortable, clean, great position on the prom - this hotel is a favourite for us. The staff are attentive, our room on second floor was comfortable - bathroom small but adequate with powerful shower. A big plus is the spacious bar area which is great for a group to gather in the evenings.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shoeburyness
Level 5 Contributor
66 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 May 2013

Been going to the Isle of Man for 36 years, since I was 16. Have stayed in many different B&B's and Hotels but for the past four years stayed in the Empress. It is comfortable and pleasant and well located on the Promenade in Douglas. This is probably the best value for money option, the bar and conservatory overlooking Douglas Bay has a good feel. You can pay much more and stay at the Sefton or other better quality hotels but the Empress will suit those looking for a homely but lively stay. Will be in the bar tomorrow.

Room Tip: Pick a seaview room
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  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ShoeburynessTolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derbyshire
Level 5 Contributor
51 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 27 April 2013

Have stayed here a number of times and have always been pleased with the cleanliness and comfort of the rooms. Parking can be a problem at times as there is no off road parking but this is the same for most of the hotels on the promenade. I have always found the staff very friendly and most helpful. I am sure that I will be back again.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JetmasterDerbyshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barrow-in-Furness, United Kingdom
Level 3 Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 14 April 2013

A great hotel well positioned ,staff and cleanliness very high standard in fact the buffet meals are so good you had better park your car a few miles away to burn off the calories.Thats my only windge this hotel does not have a car park so a daily lotto ensues to find a slot.Other than this tiny grip the Hotel is worthy of the praise it gets .

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JDAVIES148
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Empress Hotel

Property: The Empress Hotel
Address: Central Promenade, Douglas IM2 4RA
Region: United Kingdom > Isle of Man > Douglas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #4 of 17 Hotels in Douglas
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Empress Hotel 3*
Number of rooms: 102
Official Description (provided by the hotel):
The Empress Hotel offers three star comfort and has 102 bedrooms of which there are 3 luxurious executive suites with separate lounge area. There are a number of Executive Sea View rooms and a fantastic top floor Penthouse overlooking the whole of Douglas Bay. All of the remaining Classic single, double and twin bedrooms are fully equipped with the comforts of home. For dining, we have The Brasserie Restaurant offering an ala carte selection of carefully prepared dishes by our expert team of chefs and this is located by reception. Alongside the restaurant is the Piano Bar which is open from 11am until late with our resident pianist playing 4 days a week and Sky Sports also available for Sports fans. Our Manx Gourmet Burger Restaurant is open on the lower ground floor, serving the best locally produced burgers on the Island. The hotel has a small gym, sauna and steam room for residents only use, along with our Beauty & Massage Suite operated by Halcyon Beauty. ... more   less 
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Also Known As:
Empress Hotel Douglas
Empress Hotel Isle Of Man
The Empress Hotel Isle Of Man/Douglas

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