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“Brilliant service, good room and breakfast.”

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Arrandale House & Apartments
Ranked #5 of 37 Douglas B&B and Inns
Certificate of Excellence
Reviewed 20 July 2009

We were impressed with the friendly welcome we received from the owner, Theo. He really went the extra mile to make us feel at home and provided valuable information about the resort and island. Nothing was too much trouble. Our room was nice and the standard of cleanliness was really second to none. We made use of the bar in the evenings, which was nice and cosy. Theo was always ready for a friendly chat. The breakfasts were very tasty, with a good selection of choices and options. Overall a very nice place to stop and will recommend it to all of my friends.

  • Stayed: July 2009, travelled as a couple
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1  Thank Bikersx2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArrandaleIsleofMan, owner at Arrandale House & Apartments, responded to this reviewResponded 24 July 2009

Thanks very much for posting a review, much appreciated. Rose and Theo

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210 - 216 of 279 reviews

Reviewed 16 July 2009

Helpful and knowledgeable staff. Catered for your needs. Nothing appeared to be too much trouble. Well recommended. Will use again on our return. Chris/Carl

  • Stayed: June 2009, travelled as a couple
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1  Thank griffic1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2009

We were allocated a family room on the second floor in a poor state of decoration. It had a double and bunk beds. the double was badly worn with twanging springs . We had two televisions only one connected it was unwatchable as the picture continually freezes. the shower has a drainage problem as the water does not run away and floods the floor. The owners are friendly and the breakfast good . We only had one evening meal which was of poor quality to be honest we could not find a good resturant in Douglas. Our last morning was marred with the promise of a continental breakfast before leaving but it appears we were too early for anything other than cereal and juice no toast tea or coffee. Despite all the good reports on trip advisor we would not recomend this hotel .

  • Stayed: June 2009, travelled as a couple
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2  Thank GRFBAF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2009

The breakfast menu is extensive and offers a lot of choice, and the location in a quiet residential neighbourhood is close to the promenade and transportation. I would certainly recommend it to a friend.
C. Koubek, The Hague, Netherlands

  • Stayed: June 2009, travelled as a couple
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1  Thank koubek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2009

We stayed at the Arrandale for 3 nights in a superior double room. I was a little surprised by the hotel after reading the excellent reviews as we thought it was in need of a thorough redecoration and modernisation - it seemed to be stuck in the 1970s. Our room overlooking the bay was large but let down by the awful suspended ceiling tiles - the sort found in offices fitting into a gridded framework, which you can poke up and out with a broomhandle - several had broken edges and one was stained with water ingress. The decoration was let down by poor attention to detail - the skirting boards were just painted planks, not shaped skirting, for example. The bedhead was screwed to the wall with the divan unit pushed up against it. The furniture was a bit tatty with bits cut out of the wardrobe where it had once been fitted into another room, and with only two drawers available in the dressing table storage space was inadequate for anything but a short break. There was an almost empty fridge in the room containing only a tray of half a dozen or so olives - priced at £2 - which baffled us completely. The bathroom was let down by the provision of a small hand sink, of the size normally found in a toilet, rather than one of a sufficient size to actually get a wash in, which there was adequate room to acommodate. No face cloths were provided, nor shower caps.

The owners were helpful and friendly throughout. The cooked breakfast was good with good choice, but cereals were limited and there was no fruit available. The room was very clean and the bed comfortable but some aspects of service let them down - on arrival there was only half a toilet roll and no spare, when this was used we expected it would be sorted but although the tube was taken away we were left with none at all! A towel put in the shower for replacement (as per the bathroom notice) was put back on the rack to dry, not renewed.

It is difficult to recommend the Arrandale but the problem with the Isle of Man, from experience of 20 years of visits, is that the standard of accommodation in Douglas is universally poor, even by the standard of faded seaside resorts. The owners are usually friendly but they have not kept pace with the changing demands and expectations of visitors. They get away with this owing to high demand during TT fortnight when anywhere with a roof can get bookings a year in advance. In the light of this the Arrandale is no worse than your average Douglas B&B - you could certainly do worse but you will struggle to do much better. The bottom line is that if you're looking for something special you're probably in the wrong town to start with.

  • Stayed: June 2009, travelled as a couple
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Thank Bookworm2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2009

Thanks to Theo & Rose for a memorable return to the tt nothing too much trouble.Great location lovley room with fantastic views over the seafront/harbour.Ideal for Grandstand and Douglas town centre looking forward to my next visit to the Arrandale.

  • Stayed: June 2009, travelled with family
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1  Thank YAM1080
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2009

The service was comprehensive,complete and very good quality
nothing was too much bother but nothing was fawning or over the top or toomuch in your face.
vegetarianism,organic and wholefood wierdness was facilitated without a second thought,or glance or remark.
late calls on the excellent bar and snack service were always respondede to by smiles and great sounds ,blues rock n roll ballads and soul not to mention de sing a longs.
nothing was too much bother or trouble,really.
the rooms were fine ,cant wait to try out the doubles with kingsize bed this september with my girl friend-no offence to the biker buddy who snored as loud and frequently as i did!
The gardens around the Arrandale,in the squared lawns and flower beds are just gorgio and peaceful and inspiring and relaxing even in the soft manx rain at early morning or in the dusk of a late spring calm evening.
What i liked best were the friendliness and professionalism of Rose andTheo,and their laid back but efficient way of looking after their guests and obviously enjoying what they do excellently and with natural warmth and humour.
Many thanks guys,coolabula
steve a.k.a dylan

  • Stayed: May 2009
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1  Thank stevesidestand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Arrandale House & Apartments

Address: 39 Hutchinson Square, Douglas IM2 4HW
Phone Number:
Region: United Kingdom > Isle of Man > Douglas
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #5 of 37 B&Bs / Inns in Douglas
Price Range: £47 - £99 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Arrandale House & Apartments 3*
Number of rooms: 18
Official Description (provided by the hotel):
For business or pleasure, stay at the friendly Arrandale and experience why so many of our guests keep returning time and time again. Located on a quiet Victorian garden square in central Douglas, the popular Arrandale is ideally located for your stay in the beautiful Isle of Man. The Arrandale offers 18 comfortable guest rooms and 7 self catering apartments. Travel also arranged. ... more   less 
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Also Known As:
Arrandale House & Apartments Isle Of Man/Douglas

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