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“TT 2011”

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BEST WESTERN Palace Hotel & Casino
Ranked #8 of 22 Hotels in Douglas
merseyside
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“TT 2011”
4 of 5 bubbles Reviewed 5 June 2011

We are a couple in our early fifties
Staff from front of house to backroom staff, *****Excellent******
Condition of double room with en-suite.......very clean and tidy
Food...Breakfast, varied selection and staff very friendly and helpful
Evening Meal and Bar Service, fast friendly.

It was good enough to book for 2012 whilst stil there

Room Tip: Seaview is worht getting
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  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank Keith F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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912 reviews from our community

Traveller rating
    178
    306
    272
    97
    59
See reviews for
124
377
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179
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (398)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Bangor Co Down
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 3 June 2011

Had a really lovely 3 night stay in the palace hotel in a balcony room. Comfortable bed, hot,powerful shower, tea making facilities, iron and ironing board. Food was good in the bar and the restaurant. Had one meal in the Atlantis restaurant in the casino which was more fine dining which we both enjoyed. Staff from reception to restaurant were very helpful and efficient, special mention to Antonio and mario. The casino is good fun too if you like to gamble and they have a nice bar. We thought the hotel and food and drink was very reasonable in price. The palace hotel may not look like one from the outside as it is a horrible 1960's build but it is well worth a stay and we would definitely stay again if back in I o m.

Room Tip: Stay in a balcony room
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  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank freddy57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newcastle
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed 31 May 2011

The definite highlight was the spa - it was just lovely with big windows overlooking the promenade. The rooms were very average...the food was a real mix - some lovely stuff on the menu and some not so nice - hit or a miss really! The chinese restaurant down the road was pretty good :-). Absolutely hit the spot for a business trip but maybe for a holiday would like something a bit more special.

  • Stayed January 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank jane-ewan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 14 May 2011

spent 3 nights here early May, very good value for money, with a very nice breakfast, staff very nice,location great, the highligt of our stay in Douglas

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank wobblegob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 8 May 2011

Stayed for 3 nights whilst on business in the Island. Staff were really friendly and make sure you get a sea view...stunning waking up to that view each morning. Breakfast was nice and varied and Health Club was great also. Bedroom was comfortable with good internet speed.
All in all a good hotel and one that I will be staying in again.

  • Stayed May 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank TrevorJones186338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 7 May 2011

Me and my family had a great stay with front sea views overlooking the bay.All staff were excellent,They couldn't do enough for us.Our room was nice and clean breakfast to die for, Id recommend it to anyone thinking about staying in Douglas.We will certainly return in the near future.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank BobCooperLiverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
derbyshire
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 7 May 2011

I STAYED HERE FOR 4 NIGHTS ON HOILDAY, the rooms i had was a twin room not on the sea frount was small but nice there were plenty of bedding, towels, coffee, tea a tv iron and ironing board hair dryer and toiletries. the room was nicely decorated the bed was nice and soft. i did have breakfast in the restrant once and it was a buffet style and went to the bar and they was nice. The hotel has a pool and gym and spa and was very nice.the only downside was the radiator in the room could not be turned off! so it did get too hot but over all i would stay there again as the staff were very friendly and helpfill.

  • Stayed May 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Lilac2383
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Palace Hotel & Casino

Property: BEST WESTERN Palace Hotel & Casino
Address: Central Promenade, Douglas IM2 4NA
Region: United Kingdom > Isle of Man > Douglas
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Douglas
#3 Luxury Hotel in Douglas
Price Range (Based on Average Rates): £
Hotel Class:4 star — BEST WESTERN Palace Hotel & Casino 4*
Number of rooms: 133
Official Description (provided by the hotel):
Situated in the heart of Douglas, the Island's capital, BEST WESTERN Palace Hotel and Casino is the Island's leading entertainment and leisure complex combining a quality 4-star hotel with the Island's only licensed Casino and nightclub, a Bingo and Slots lounge, health club, bars and restaurants and a two-screen cinema. During the weekend guests can enjoy a lively and dynamic atmosphere. This is the place to be if you want a quality hotel, a convenient location and entertainment on your doorstep! The hotel provides parking onsite, nominal charges apply. ... more   less 
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Also Known As:
Best Western Palace Hotel Douglas
Best Western Palace Hotel And Casino
Hilton Hotel Douglas
Hilton International Douglas
Hilton Douglas
Douglas Hilton
BEST WESTERN Palace Hotel & Casino Isle Of Man/Douglas

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