Stayed for TT second visit to Hotel.
Called in Casino was stopped by very aggresive man on door. Was deliberately tripped up by his colleague.
Ask to speak to duty manager in morning no reply. Again phoned one week later, spoke to duty manager said he would come back to me, 10 days later no reply. Nice hotel, just let down by over zealous doormen at casino. With no social skills. But would return but not visit casino.
- Official Description (provided by the hotel):
- Situated in the heart of Douglas, the Island's capital, BEST WESTERN Palace Hotel and Casino is the Island's leading entertainment and leisure complex combining a quality 4-star hotel with the Island's only licensed Casino and nightclub, a Bingo and Slots lounge, health club, bars and restaurants and a two-screen cinema. During the weekend guests can enjoy a lively and dynamic atmosphere. This is the place to be if you want a quality hotel, a convenient location and entertainment on your doorstep! The hotel provides parking onsite, nominal charges apply. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Palace Hotel Douglas
- Best Western Palace Hotel And Casino
- Hilton Hotel Douglas
- Hilton International Douglas
- Hilton Douglas
- Douglas Hilton
- Best Western Palace Hotel & Casino Isle Of Man/Douglas