This is the first review I have ever written, and the reason for writing this review is simply to highlight to travellers the sheer shock of paying a premium rate to stay in such a shoddy hotel.
1. There is no air conditioning, so if it's hot you simply cannot breathe in the room. 2. It was filthy. 3. The furniture is all marked and stained. 4. the rooms are tiny. 5. The windows are filthy. 6. The paint work is crumbling away, especially around windows. 7. No double glazing therefore the noise from the streets, especially the constant trotting of horse hoofs, is not dulled. 8. As soon as you walk in it smells like a brewery due to the casino and bars. 9. The bathroom was missing the toiletries and to top it off, no power, called for service was told on the way, an hour later I went to find someone only to find a guy who was just standing in reception, and when asked about my room he simply said, oh sorry I forgot I was meant to come up... At over a hundred pound for the night I have stayed at far superior, cleaner and more modern travel lodges. Disgusting place. Completely ruined our weekend.
- Official Description (provided by the hotel):
- Situated in the heart of Douglas, the Island's capital, BEST WESTERN Palace Hotel and Casino is the Island's leading entertainment and leisure complex combining a quality 4-star hotel with the Island's only licensed Casino and nightclub, a Bingo and Slots lounge, health club, bars and restaurants and a two-screen cinema. During the weekend guests can enjoy a lively and dynamic atmosphere. This is the place to be if you want a quality hotel, a convenient location and entertainment on your doorstep! The hotel provides parking onsite, nominal charges apply. ... more less
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- Also Known As:
- Best Western Palace Hotel And Casino
- Best Western Palace Hotel Douglas
- Hilton Hotel Douglas
- Hilton International Douglas
- Hilton Douglas
- Douglas Hilton
- Best Western Palace Hotel & Casino Isle Of Man/Douglas