My daughter and I arrived late afternoon Friday 11th thought the hotel didn't look four star from outside. Receptionist was welcoming , got to the room quite big with a lovely seaview. There was a sliding door with small balcony ,which we thought was good. Unfortunately our room albeit on the third floor was right over the disco which was opened and very loud on both Friday and Saturday . The music blasted until silly o'clock. Then it was the noise of people chatting whilst waiting for taxis. Better sleep Sunday,thank goodness.
The bathroom was adequate but there was a push button to flush the toilet which needed the incredible hulk to make it work. We improvised by jamming a hair brush handle into the button and pushing a few times. However no complaints about breakfast very good and all staff were pleasant and courteous. Could have complained at the time but we were there to enjoy a wedding and meet family so didn't have the time.
- Official Description (provided by the hotel):
- Situated in the heart of Douglas, the Island's capital, BEST WESTERN Palace Hotel and Casino is the Island's leading entertainment and leisure complex combining a quality 4-star hotel with the Island's only licensed Casino and nightclub, a Bingo and Slots lounge, health club, bars and restaurants and a two-screen cinema. During the weekend guests can enjoy a lively and dynamic atmosphere. This is the place to be if you want a quality hotel, a convenient location and entertainment on your doorstep! The hotel provides parking onsite, nominal charges apply. ... more less
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- Also Known As:
- Best Western Palace Hotel And Casino
- Best Western Palace Hotel Douglas
- Hilton Hotel Douglas
- Hilton International Douglas
- Hilton Douglas
- Douglas Hilton
- Best Western Palace Hotel & Casino Isle Of Man/Douglas