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“No Pool or Spa available”
Review of Sefton Hotel

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Sefton Hotel
Ranked #9 of 22 Hotels in Douglas
Scotland
Level Contributor
71 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“No Pool or Spa available”
Reviewed 28 May 2011

Atrium rooms sound great but the area is used for conferencing and really no fresh air and room temperature was 23 c all the time with the heating off. Gallery Restaurant is small and lacks atmosphere as it is spoilt with the traffic to other rooms.The Kitchen smells permeate the corridors as the door is often left open. Even the revolving front door was left open allowing cold air into the hotel or was it to get rid of the cooking smells
While we were there the Pool Spa Etc was not operational. The offer was a taxi ride to the sister Hotel.
Breakfast was excellent and without fault even when very busy.

Room Tip: Don't accept Atrium rooms which are dearer
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  • Stayed May 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank darkieScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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589 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (201)
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English first
Hampton, United Kingdom
Level Contributor
304 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 223 helpful votes
Reviewed 2 May 2011

Recently I had the good fortune to enjoy two short business trips to the Isle of Man. I stayed at The Sefton on both occasions and can honestly say that my expectations were bettered in every respect. Simply put this is a great hotel. From the outside it has the look of a Victorian grande dame , gracing Douglas's promenade alongside the recently renovated and restored Gaiety Theatrer and dwarfing all the other similar looking mansion block hotels. However, there is nothing Victorian about the hotel interior (apart from its idiosyncratic lay out and labytinthine corridors - a separate lift for those whose room number has 7 as its middle digit? No,really!). The most interesting aspect of the hotel is its surprising, spacious and beautiful atrium feature. So unexpected! It is as if the architects just hollowed out the middle of the hotel to form this truly interesting space which is overlooked by balconied rooms and features much foliage, pools and fountains. Very much not what I had expected.

I stayed in an atrium room for my first stay and a sea-view room for my second. Both were comdortable, well equipped and spacious - the former more so than the latter. As the business I was doing meant that I was late back most evenings I ate in the Norman Wisdom bar rather than in the hotel restaurant. The food was excellent, the barstaff friendly, the atmosphere convivial and the IOM real ale much to my taste.

Breakfast is taken in a spacious and airy sea view room on the ground floor - a great buffet.

There is underground car-parking to the rear of the hotel - very useful indeed.

The spa facility and gym is excellent.

I will most certainly stay in this hotel again on any future IOM visit. The Island itself is absolutely beautiful and I would like to return when I will have more time to explore it properly.

Room Tip: Atrium rooms are the most spacious
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  • Stayed April 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Diptych
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kendal, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 20 March 2011

I've now stayed in the Sefton suites on several occasions when being on the island on business and I must say the quality is second to none. The facilities are excellent, room service fast and precise with ample room in the suites to hold meetings. The staff are accommodating, good broadband access with excellent catering.

Happily recommend the Sefton Suites.

  • Stayed February 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lindalejohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 February 2011

Was on business in IOM and stayed at the Sefton. There were a number of my colleagues with me on this trip some stayed at other hotels and didn't have such a pleasent stay.
Room was excellent, very clean and spacious. Breakfast was excellent. We also had a meal in Sir Norman's, the food and drink was very good but we had a problem with our order. It was a large order and one of the main meals had been missed off the order but this was quickly rectified by the manager, When we went to pay he took 20% off the total meal and would not accept any tip, true first class service will go back again if ever in the IOM on Business or Pleasure

  • Stayed February 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank billsime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isle of Man
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 January 2011

I booked in with my friend for the Saturday night when the snow came down so I didn’t have to travel home.
I have stayed at the Sefton for a few times over recent years and am always amazed at the beautiful indoor water gardens in the atrium. Its a far better way to round off a nice evening out than trying to get home late by taxi and you get the full breakfast and swim the next morning.
When checking in we were greeted with friendliness and welcome and had a delightful room in the atrium.
I’ve previously stayed in one of their new luxury suites but they were all full on this night - we were warned there was a wedding function on before we booked but by the time we got to our room later on it had all finished and we had a lovely nights sleep.
It really is a treasure and is by far the best hotel on the Island. Well done Sefton.

  • Stayed December 2010, travelled with friends
    • Value
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Helpful?
2 Thank AngelaIOM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxted
Level Contributor
228 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 14 January 2011

I can't describe quite how bad this place is. My room was large but cold and decorated in 1970 style peach tones. Might have been funny if it had been retro but it was just old and dated. The food in the "Sir Norman" bar was terrible - fried everything and straight from the freezer. As for the wine - well the waiter told it us it was awful as he took the bottle away. And don't go near breakfast - you have a choice between tinned fruit (1970 again) and bacon that was probably fried the night before and left on the hot tray

This may be one of the best hotels on the island (that's what we were told) but if so I wouldn't want to go near any of the others.

On the plus side I did have a sea view and there wasn't any sign of mould. That's as good as it got.

  • Stayed September 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank TravellingPlatypus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Les Houches
1 review
Reviewed 4 January 2011

Stayed at Sefton during a very busy weekend for them. Sefton suites are amazing and great value for the space, great views. Massive lounge, massive bathroom, massive bedroom with all the bells and whistles - free wifi, amazing TV's and sound system. Freindly staff and very reasonably priced room service meals. Location is super convenient, and car parking included. Would highly recomend Sefton suites and WILL stay again.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MIB111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sefton Hotel

Property: Sefton Hotel
Address: Harris Promenade, Douglas IM1 2RW
Region: United Kingdom > Isle of Man > Douglas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Douglas
#6 Business Hotel in Douglas
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Sefton Hotel 4*
Number of rooms: 78
Official Description (provided by the hotel):
he 4-star Sefton Hotel is located in Douglas on the beachfront. It boasts a unique indoor water garden and eateries. The rooms at the Sefton feature flat-screen TVs, free WiFi and some rooms have views of Douglas Bay and the water garden. There are also luxury 5-star suites, complete with hot tubs, iPod docking stations and their own kitchenette. Enjoy a light bite, main meal or dessert in the themed Sir Norman's Bar and enjoy its extensive selection of wines and local ales. A more fine dining experience can be had in the Harbour Lights at The Sefton. The Sefton Hotel also boasts a tranquil pool and a library where guests can relax with a drink or a book. The Atrium Water Garden provides a stunning backdrop to enjoy a drink. The ferry port is a 10-minute walk away. Parking is available onsite, nominal parking charges apply. ... more   less 
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Also Known As:
Sefton Hotel Douglas
Sefton Hotel Isle Of Man/Douglas

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