The good: Great staff, very helpful and friendly even during the busy TT week.
The Bad: Expensive 120lbs a night, towel warmer didnt work, floor on room had about a 10 degree slant in two directions (not good after waking up from a long night in the Pub) The bed was like sleeping on a slab of granite, the bicycle service that is advertised is not available, the pool that is advertised is perennially out of service, the lamps above each night stand and the desk are at the perfect height for banging ones head (I seriously lost count) The window was broken and had to be propped open with the room service menu. The dresser drawers had to be yanked on to be opened, the safe was hit and miss took multiple times to get it open or closed.
The UGLY: The wifi service was so slow it was not worth messing with. The fire alarm went off 2 times while we were there, thankfully not in the middle of the night but we were not allowed in for about 30 mins. When we brought these issues up to the manager and requested some kind of compensation we were ignored.
This is suppose to be a 4 star hotel. This was a trip of a lifetime for us and TRUTHFULLY i have stayed in nicer Motel 6. DO NOT WASTE YOUR MONEY HERE....
- Official Description (provided by the hotel):
- he 4-star Sefton Hotel is located in Douglas on the beachfront. It boasts a unique indoor water garden and eateries. The rooms at the Sefton feature flat-screen TVs, free WiFi and some rooms have views of Douglas Bay and the water garden. There are also luxury 5-star suites, complete with hot tubs, iPod docking stations and their own kitchenette. Enjoy a light bite, main meal or dessert in the themed Sir Norman's Bar and enjoy its extensive selection of wines and local ales. A more fine dining experience can be had in the Harbour Lights at The Sefton. The Sefton Hotel also boasts a tranquil pool and a library where guests can relax with a drink or a book. The Atrium Water Garden provides a stunning backdrop to enjoy a drink. The ferry port is a 10-minute walk away. Parking is available onsite, nominal parking charges apply. ... more less
- Reservation Options:
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- Also Known As:
- Sefton Hotel Douglas
- Sefton Hotel Isle Of Man/Douglas