My husband, son, aged 37 and confined to wheelchair and myself stayed in this apartment from 12th of July to the 16th July 2014. It really does tick all the boxes for anyone who is severely physically disabled. Sadly the hygiene standards were not so high. On arrival we let ourselves into the apartment and the cobwebs, dust, general condition overall of the apartment were not up to our standard, the condition of the wet-room flooring was appalling it was really dirty and the shower curtain had black mould on it, some of the crockery even had the remains of cereals on them. Mr Quirke arrived and we told him we were not at all happy. He did say he had noticed the dust on a previous visit and just laughed. He did mention he would be seeing the cleaner, but did not make the offer of the cleaner returning. My brother and his partner are living on the Isle of Man temporarily and had come to Braddan House and were present when at the time. I`m sure Mr. Quirke will remember subsequent conversations. My husband and I discussed our options:- return home as soon as possible or clean the apartment thoroughly. In fairness to our son we decided to do the former. We cleaned the apartment, my husband spent 2 hours alone scrubbing the wet-room floor, changed the bedding for some my brother`s partner brought for us to use. On the rise and fall bed my son was going to use we removed the sheet and found on the mattress cover 2 dead moths and some nasal body waste. Not nice. Plenty of dust/ fluff etc.on all the window frames, window boards, under all the beds, behind the bedroom furniture/furniture in the kitchen/living room and hall area, lots of sweet wrappers also behind the chest of drawers in the hall, even the portable hoist was dusty. Our son has allergies we had no option and had to clean thoroughly. Thankfully we found a Henry Vac in the utility room, which was in a similar condition as our apartment not clean. We drew the line at cleaning the utility room. We used our own cleaning products, although there was a foam mop in the wet-room, worn out and filthy of no use whatsoever. Mr Quirke left us a new mop head outside the apartment. We also cleaned the reception area desk, very dirty telephone etc. and vacuumed the floor. We didn`t clean the windows or the interior of the oven, not used by us during our stay. Apparently the cleaner has been dismissed. My husband was told by Mr. Quirke that he had himself cleaned the upstairs apartment in readiness for the family arriving the next day, who have also left a review. Sadly we didn`t encounter them but would have loved to have spoken to them.
Mr. Quirke is fully aware of all of the above as my husband did speak Mr. Quirke the next day. We really do hope all cleaning issues have been resolved because no one should have to start their holiday as we did, absolutely shattered and still have the energy to care for a loved one who is totally dependent on you for all their needs.
p.s. the location is fantastic for viewing during the TT races but the area is unsuitable for walking with a wheelchair.
- Official Description (provided by the hotel):
- The three self-contained self-catering apartments are fitted out with height adjustable beds along with matching furniture, Two mobile hoists are available as well as a high spec shower chair. The mattresses are made of pressure relieving foam. The living areas have sofa beds which will allow for additional visitors, the kitchen sinks are height adjustable and the overhead cupboards have drop down shelves and each apartment has wall mounted flat screen TVs. Wi-Fi is also provided for guests to use. ... more less
- Also Known As:
- Braddan Bridge House - Joey Dunlop Foundation Isle Of Man/Douglas