We booked Portofino after researching restaurants in Douglas.
I needed to change the time of the reservation on the day and they could not have been more helpful.
I had checked the dress code and was told that there was not one so when we arrived in smart jeans and tops to find most people were dressed up to the nines it was a surprise - but the staff did not seem bothered although a couple of the older diners looked us up and down with disapproval!
We were seated quickly but waited more than 15 minutes for anyone to come and offer us drinks or a menu.
Once service was underway - it was a good experience and the food was excellent.
The restaurant is lovely and upmarket with plenty of space between the tables.
Our only minor gripe was that the waitresses kept putting their hands/arms across our faces when clearing dishes from the table and did not clear from behind which was surprising for such a good restaurant.
Overall a good experience - service could have been better but it did not spoil our enjoyment of the evening.