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All reviews this family run hotel isle of man cold buffet deluxe room steep hill kippers trouser press varied menu biscuits tiny lift bottled water sea view manx breakfast bar meals excellent hotel home from home sea front
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Reviewed 1 September 2017 via mobile

Well where to start the lady on reception was lovely very helpful and polite and a credit to the hotel !!!! The hotel is quite tired could do with a total revamp on the decorating side and for 96 pounds a night without breakfast that is a very high price. The room was clean but again needed updating bathroom was the same tired ! On the whole I stay in many hotels throughout the year with my job and for the money I paid for this one it was not worth the money at all. No room service either !!!!

The best thing about this hotel was the exceptional service I received from the lady on reception. Well done and she needs a pay rise !!!!

Stayed: September 2017, travelled on business
Thank Paul G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WelbeckWalker, Owner at The Welbeck Hotel, responded to this reviewResponded 2 September 2017

Thank you for staying at the Welbeck Hotel and thank you for taking the time to review us.

However, I do have to say that we are a little aggrieved by some of your comments.

Our room rate for a single occupancy standard room without breakfast is £64, not £96 but you booked for double occupancy which unfortunately we didn't pick up on, so were not able to advise you to alter the reservation with Booking.com

It is much more cost effective to book breakfast as a package.

The room service menu is in the black guest information folder which we have checked is in the room in which you stayed.

Our Reception and hallway was re-decorated 2015/6 and the restaurant was done earlier this year.

The bedrooms/bathrooms are inspected every year and are on a constant programme of refurbishment.

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Reviewed 30 August 2017

An excellent family run hotel of long standing. This is our 7th visit and we shall be back again next year for the Manx Grand prix and the Classic TT in August 2018!.

The owners and staff are most welcoming and reflect all that is best in a well organised team.

Thank you to Mr. & Mrs. George.

Stayed: August 2017, travelled as a couple
Review collected in partnership with this hotel
Thank WarrJM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WelbeckWalker, Owner at The Welbeck Hotel, responded to this reviewResponded 31 August 2017

Thank you John!

You will be more than welcome.

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Reviewed 30 August 2017

Room and amenities were excellent.
Varied breakfast menu, excellent food in restaurant or bar in the evenings
Friendly helpful staff.
Hotel is ideally situated in Douglas for access to the whole island.
We have been to the hotel several times and will be back.

Stayed: August 2017, travelled with family
Review collected in partnership with this hotel
Thank cds199
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WelbeckWalker, Owner at The Welbeck Hotel, responded to this reviewResponded 31 August 2017

We are most grateful for your continued custom

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Reviewed 28 August 2017

Nice corner room with seaview nice bathroom good breakfast friendly service and staff close to sea and grandstands parking was ok on the down road Had a enjoyable stay Good entertainment in the bar consierge gave good tips for sightseeing and events
Negative was elevater noise and Morning noise of the seagulls

Stayed: August 2017, travelled solo
Review collected in partnership with this hotel
Thank mlaqua_830919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WelbeckWalker, Owner at The Welbeck Hotel, responded to this reviewResponded 30 August 2017

Thank you for your mainly positive review.

It is rare that we have comments about the lift being noisy, so I was just wondering whether this was the operation or the door?

Herring gulls are a fact of seaside life, I'm afraid, though I have to admit that I love to hear them.

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Reviewed 28 August 2017

We thoroughly enjoyed our 4 night stay in this lovely family run hotel. We were made very welcome on arrival even though it was 11 p.m., and were well looked after during our stay. Our room was very comfortable and immaculate. The breakfasts and bar meals we had were delicious. We can highly recommend the Welbeck to anyone and we hope to return before long.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Colin-Marion H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WelbeckWalker, Owner at The Welbeck Hotel, responded to this reviewResponded 30 August 2017

We are very grateful for your custom and hope your return is sooner rather than later.

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