Delicious light and fluffy pancakes for breakfast were the highlight of this stay. I was moved here as The Chesterhouse which I was originally destined for was overbooked. My room was very clean and spacious with a really comfortable bed, modern shower/wet room, and an unfortunate view of a brick wall. To compensate for the wall I had a separate seating area with a second TV. As I was upgraded for free from their sister hotel, a sea view was probably a bit much to expect! Staff were all polite and helpful, especially one receptionist who checked me on to my flight and printed my boarding pass for me. This would have been a 5 star review but for two things - lack of any climate control in the room, and a ridiculously long wait to check out which made me late for my meeting. The sole receptionist took a 20 minute plus booking enquiry on the phone whilst a queue of people were waiting to check out and in. At one point she had to go into the back office to ask the Reservation Manager a question. My question would have been, why weren't they taking the call?
- Official Description (provided by the hotel):
- Boasting beautifully designed bedrooms, opulent furnishings and a premium location, The Claremont Hotel, is officially the highest rated hotel on the Isle of Man and both offers business and leisure visitors an unforgettable stay. Following extensive refurbishment to provide an international standard hotel, the '4 Star Gold' Claremont was also recently awarded the TripAdvisor Certificate of Excellence for a 3rd successive year, is a recent winner of the Isle of Man business of the year and was awarded Isle of Man Hotel of the year in 2014. With 56 lavishly furnished bedrooms including a number of 'Business Club' executive standard rooms, the hotel has stunning promenade views across the Douglas Bay and is situated at the heart of the local business and retail districts. All 'Business Club' rooms feature super king-sized beds with a Tempur (R) Mattress, Hungarian Goose Down pillows, elegant bathrobes, stylish wet room, Aveda toiletries (R), complimentary high speed wi-fi and DVD player, in addition to the work desk, iron and board, bathroom speakers, mini fridge and personal mini-safe. The Claremont also features on site one of the island's finest restaurants, 'Coast Bar and Brasserie', open all day serving an array of local produce, classic cocktails, extensive wine list, lunch, afternoon tea (pre bookable) and dinner. ... more less
- Reservation Options:
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- Also Known As:
- Claremont Hotel Douglas
- The Claremont Hotel Isle Of Man/Douglas