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“Showerhead in the sky”

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The Chesterhouse Hotel
Ranked #7 of 15 Hotels in Douglas
Reviewed 18 April 2013

Once again I experienced the showerhead in the sky. a fixed object 7ft above the floor, my privates are about 3ft above the floor, so no way can I spray my nether region unless I walked up the shower wall using my feet and bracing my back against the shower wall until I reached the appropriate height, a task not advised for a seventy-one year old? Why fixed showerheads and not flexible hose types? And why should I have to apply to the reception if I want a non-slip mat for the shower, something that should be in the shower area as standard as a matter of safety? And no Wi-Fi in the rooms only the main public area. all this after a hotel make over?

Room Tip: 314 is at the back
  • Stayed: April 2013, travelled as a couple
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Thank 442Ronniew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SleepwellManagement, Sleepwell Management Representative at The Chesterhouse Hotel, responded to this reviewResponded 23 April 2013

Dear guest, thank you for your review of The Chesterhouse Hotel. We are sorry that you were disappointed with some aspects of your stay with us. All of our bathrooms are fitted to the same high standards, which does include overhead showers, and our shower cubicles/baths contain anti-slip surfaces. We do not provide anti-slip mats as standard but are happy to provide these if required. Unfortunately on the weekend of your stay there were some problems with the WiFi; these issues have been resolved. We hope to see you again at The Chesterhouse Hotel. If you would like to contact us prior to your arrival with any specific requirements we will be happy to accommodate these as much as possible to ensure that you have a comfortable stay.

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Reviews (283)
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206 - 212 of 284 reviews

Reviewed 5 April 2013

Recently stayed in the Chesterhouse Hotel in Douglas Isle of Man. The family room we had was lovely. We had a front facing room which overlooked the bay of Douglas with a king size bed and a bed settee. The hotel staff were lovely and helpful. The hotel was nice and clean and the breakfast was very good a good mix of cereal, fruit and cooked. The hotel is situated near to the ferry terminal and very handy for Douglas town centre. Would recommend :)

  • Stayed: April 2013, travelled with family
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1  Thank Boalers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2013

we have stayed in this hotel twice now when go to the darts comps in douglas and have enjoyed my stay each time. both times i have stayed has been very busy and there has always been staff on hand to help in any way we needed. the location is great,right on the sea front and within a two min walk of the shops.the only food i have experienced in the hotel is the breakfast and it has been v tasty.the bedroom was spacious and well heated. have seen a few other hotels close by that friends have stayed in,and although the others may be more modern,they did not have the warm friendly feeling that i got in the chesterhouse

Room Tip: ask for a room with sea view
  • Stayed: March 2013, travelled with friends
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1  Thank Seamus R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SleepwellManagement, Sleepwell Management Representative at The Chesterhouse Hotel, responded to this reviewResponded 14 March 2013

Thank you for your review of The Chesterhouse Hotel. We are glad to have reopened for the 2013 season and are delighted that as some of our first guests this year that you enjoyed your stay with us. We really value our professional yet friendly service and are glad that you do too. We hope to welcome you back soon on your next visit to the Isle of Man.

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Reviewed 23 October 2012

just stayed 5 days at chesterhouse with shearings. from start to finish the holiday was first class. the staff in hotel can not do enough to help you. the food. top class. from breakfast the selection better than you get abroad any day and you get to chose what you want not brought to you. to the evening meal well the choice again fantastic... all well cooked. and no complaints from anyone i spoke to. in fact no one had any thing to complain about.... this was my 5th vist and going back in april... my thanks to every one at chesterhouse for making it a brillant holiday. we dont vist the isle of man for the weather,, but for the experince of the friendly people... and the warm welcome... thanks to Shri and Elaine and George..Sue and Carole in restaurant.... if you want a trip to remember try this wonderful island and this hotel.... and enjoy....the manx experince......

  • Stayed: October 2012, travelled solo
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2  Thank Marion C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SleepwellManagement, Sleepwell Management Representative at The Chesterhouse Hotel, responded to this reviewResponded 25 October 2012

Dear guest, thank you for your review of The Chesterhouse Hotel. It is very kind of you to recognise the hard work which all of our staff put in to make sure that your stay is as comfortable as possible. Your feedback will be passed on to Shri, Elaine, George, Sue and Carole. We take pride in delivering fantastic food and friendly service and hope to welcome you back to the hotel very soon.

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Reviewed 21 October 2012

We had a wonderful stay at this hotel the rooms very warm and comfortable and clean, food was exceptional plenty of choice for either breakfast or evening meal,the staff we found to be very helpful we stayed here for 5 nights with KM coaches, its the 1st time we have visited the Isle of Man and it will not be the last what a treasure we have on our shores, can now see why so many people come here to visit the only downside we had that we came in October next time we come will be in the main holiday season as there tourist attractions finish end of September.

  • Stayed: October 2012, travelled as a couple
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2  Thank Philip U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2012

We stayed at the hotel from the 12th till 15th october and found the staff and the quality of our room exceptional . A very comfortable hotel with a warm welcome , absolutely very good value .
No hesitation on returning .

Room Tip: rooms overlooking the bay offer great views
  • Stayed: October 2012, travelled as a couple
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1  Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2012

Spent five days at the Chesterhouse hotel October 2012 went with shearings holidays. From start to finnish a very good holiday. Our room made the holiday first floor sea view room plenty of room good facilities and clean. The room and all of the hotel was very warm. The buffet breakfast and evening meal was excellent good hot food on hot plates other hotels could take notice of the way food was presented. entertainment on three nights was very good and just long enough so people could have a drink and chat before retiring. All together well worth a visit very reasonable price for for our trip to the Isle of Man will be visiting again and will use the Chesterhouse Hotel again. We recommend this hotel to anyone. Thank you.

Room Tip: Ask for room 118 lovely sea view room made our holiday.
  • Stayed: October 2012, travelled as a couple
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1  Thank Fittonmanchster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Chesterhouse Hotel

Address: 37-42 Loch Promenade, Douglas IM1 2LY
Region: United Kingdom > Isle of Man > Douglas
Amenities:
Bar / Lounge Free Breakfast Restaurant Room Service
Hotel Style:
#5 Romantic Hotel in Douglas
Price Range: £66 - £112 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Chesterhouse Hotel 3*
Number of rooms: 67
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Also Known As:
Chesterhouse Hotel Douglas
The Chesterhouse Hotel Isle Of Man/Douglas

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