Having read other reviews for this place, perhaps I should have known better than to go here! Am at a loss to read that other reviewers said that the beds were comfortable and that they had a good night's sleep - well, all I can say is that we were VERY unlucky in that case!! (Not a good start, I'm afraid) They should really reconsider adding the 'Sleepwell' name is all I'm saying. There were 2 pillows each but they were so inflexible with no 'give' in them.
We had a 'standard' double (£150 for 2 nights) - hmm... The room was quite small, jaded, and in need of some serious TLC! As to the bathroom - good job I didn't take a cat with us as there was no room in the bathroom to swing it!!. One reviewer said that you could almost wash your hands while sitting on the loo - well, he wasn't joking... the shower leaked, the water was tepid both mornings in the shower and the cold tap on the sink produced hot water unless you ran it for a few minutes! The smallness was a problem: thankfully I don't have any mobility problems (well, not yet) as there was very little space in which to move...
As to the bedroom, well, it was very tired in appearance, and the 2 chairs provided were scuffed and dirty in appearance. And as to the view - well, all I will say is that our view was a wall, fire escape and pigeon sleeping quarters... nice. Yes I am sure that there are rooms with a view at the front of the hotel, but I imagine that you would have to pay extra for a view...
As the hotel is made up of several buildings, the whole layout was odd with seemingly only 1 main staircase down (which was quite steep) and only 1 lift which was very slow to arrive but extremely quick to close its door on you! As to fire doors - and I am sure that the hotel is up to code on this - we had to go through 6 to get to our room and the connecting passageways were so narrow you had to walk in single file down them: if 2 of you tried to move in unison, it ended in a collision... I shan't even go into the issue of a very nasty smell in the last but one section of all these closed-off sections of passageways...it did go in the end though.We were asked by an elderly fellow guest this morning if we had a big room - our reply produced a dissatisfied 'if my wife was here, she wouldn't be happy..' Nuff said.
I am aware that I am being extremely negative here, which is not like me as I always aim to give a very fair and balanced review, so to redress the balance I will say that breakfast was very good and hot (though the plates were red hot and the serving spoons would do better if kept out of the range of heating lamps etc) and the staff friendly and welcoming.
The actual location was good being right on the front - it's just a shame that we only saw it when downstairs and the parking is free - ah, yes, the parking: it is free which is great, but if you are out for a few hours you will be hard-pushed to find a space near the hotel on your return, til about 5pm when spaces start to re-appear. This time: would NOT recommend
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- Also Known As:
- Chesterhouse Hotel Douglas
- The Chesterhouse Hotel Isle Of Man/Douglas