We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A very nice hotel with really friendly staff.”
Review of The Rutland Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Rutland Hotel
Ranked #6 of 15 Hotels in Douglas
Certificate of Excellence
Reviewed 29 May 2014

We stayed here for four nights beginning 19 May, on arrival we were greeted by by several members of staff who handed out room keys and took our luggage up to our room, very well organised and efficient. The room was spacious and spotlessly clean, being at the rear of the hotel the room was very quiet, as we requested. Breakfast was a buffet and was very good, dinner was likewise a carvery buffet, nice food but as I do not like this type of service a little disappointing. Staff were excellent friendly and very helpful when we left they all came out to wave us goodbye which was a very nice gesture. Would definitely recommend this hotel if you are planning to stay in Douglas.

Stayed: May 2014, travelled as a couple
1  Thank Sandandrory2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (349)
There are newer reviews for The Rutland Hotel
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

209 - 215 of 349 reviews

Reviewed 28 May 2014

We can recommend this hotel highly: the level of customer care was very high and the service we received from all the staff was excellent over the 3 days we stayed. The room had a lovely sea view and was very clean and thoughtfully designed with everything you might need. The breakfast was pretty good too: HOT plates for once and a good range of juice, cereals etc and also a hot buffet with the full range of bacon and eggs etc ( and great sausages!) The best hotel stay we have had on the isle of man.We will definitely re-book for next year! Excellent value for money.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Deborah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkDWilson, Managing Director at The Rutland Hotel, responded to this reviewResponded 19 June 2014

Dear valued guest, we are so delighted to hear about your experience at the Rutland, in particular your nice words about the rooms and quality of the food. We also very much appreciate all your feedback and will pass on your kind words to our team. May we thank you again for staying with us and sharing with us your comments. Should you return the Isle of Man, we look forward to the opportunity to host you again. Many thanks and best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

Very comfortable spacious, clean room. Very helpful & genuinely friendly staff ensured we enjoyed our stay on the I.of M.
Many thanks one & ALL
I have no hesitation in highly recommending the Rutland to any anyone wishing to stay in Douglas, & I would also have no hesitation in booking in to the Rutland again should I be lucky enough to visit the island again

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Doug B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2014

We had an executive room with sea view on front, this was excellent, can not comment on other rooms. Food could have been better, i. e. bacon dry, not much choice. Staff were excellent and friendly, nothing was too much trouble.

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank pettard16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2014

Great Hotel, comfortable, good food, friendly staff and very convenient location - even the weather was good. Full marks for value for money. I would not hesitate to stay there again if I needed accommodation in the Isle of Man.

Room Tip: Ask/pay for sea view
  • Stayed: April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Kenneth A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2014

We were staying in Rutland holtel in early April this year. From the very first minute,we were treated to excellent service.Fantastic friendly and extremely helpfull staff made us feel very welcome. Restaurant crew was very attentive constantly inquiring if things were ok and if we needed something. The place is cosy and fantasticly organised! Massive thank you to the housekeeping team for making our room spotless clean every day! We felt very well looked after. we have to say that we had a good comparison of at least 10 hotels in the Isle of Man in the last few years and Rytland is the one to back to! We'll be back next season.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Domina221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkDWilson, Managing Director at The Rutland Hotel, responded to this reviewResponded 19 June 2014

Dear valued guest, may we thank you very much for your kind review of the Rutland, in particular your kind words about the cleanliness of the hotel and the service of our staff. We strive to have the highest level of customer service, we're pleased that this was up to your high personal standards. Looking forward to seeing you back next season! Many thanks,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2014

My son and I where staying at the Rutland hotel for the sleepwell isle of man junior cycling tour
I can only say that the Rutland Hotel is the best hotel we have stayed at for the price
The room ( twin beds ) was a lovely size and my son loved the shower after he had finished his race
The staff are very attentive and extremely helpful
A special mention to Agata Stawna ( operations manager ) who was invaluable and we can only Thank her personally for all her help
We had a great stay and I can't speak any higher of the Rutland if you paid me
Thank You to all the staff at the hotel

Room Tip: 416 for the twin room was great
  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Anthony L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkDWilson, Managing Director at The Rutland Hotel, responded to this reviewResponded 19 June 2014

Dear valued guest, may we thank you for your kind words about the Rutland and in particular the staff. We are delighted to hear that you had such an exceptional stay and we will of course pass on your nice note to Agata. We look forward to hosting you on any future visits to the the Isle of Man. Many thanks and kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Douglas hotels
1.0 mi away
The Claremont Hotel
The Claremont Hotel
#5 of 15 in Douglas
384 reviews
0.1 mi away
Best Western Palace Hotel & Casino
0.7 mi away
Sefton Hotel
Sefton Hotel
#10 of 15 in Douglas
627 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
The Welbeck Hotel
The Welbeck Hotel
#1 of 15 in Douglas
420 reviews
0.9 mi away
The Chesterhouse Hotel
The Chesterhouse Hotel
#7 of 15 in Douglas
280 reviews
0.4 mi away
The Empress Hotel
The Empress Hotel
#4 of 15 in Douglas
631 reviews
Show Prices
Show Prices
Show Prices

Been to The Rutland Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Rutland Hotel

Address: Rutland 19 Palace Terrace, Queens Promenade, Douglas IM2 4NF
Region: United Kingdom > Isle of Man > Douglas
Amenities:
Bar / Lounge Free Breakfast Restaurant Room Service Wheelchair access
Hotel Style:
#3 Family Hotel in Douglas
#6 Romantic Hotel in Douglas
Price Range: £64 - £141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Rutland Hotel 3*
Number of rooms: 64
Official Description (provided by the hotel):
One of the most elegant buildings on the Isle of Man, The Rutland is the latest addition to the Sleepwell Group. Following a multi-million pound refurbishment, The Rutland has been transformed into a stunning 64 bedroom hotel offering comfort, style and quality to both business and leisure customers. The Rutland is situated on the Queens Promenade in Douglas and enjoys beautiful panoramic views across Douglas Bay and is only a short walk to the town centre. Please note that due to the original architectural features of our Isle of Man Hotels, they are not suitable for any guests requiring 'Wheelchair' or 'Street level access', as all have external steps to access the hotel entrance. Proud winner of the 2008 Isle of Man Tourism Awards - Best Hotel of the Year. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, TripOnline SA, Hotels.com, Agoda, LateRooms, Cancelon, Evoline ltd, 5viajes2012 S.L. and HotelQuickly so you can book your The Rutland Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Rutland Hotel Douglas
Rutland Hotel Isle Man
The Rutland Hotel Isle Of Man/Douglas

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing