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“Short break”
Review of The Rutland Hotel

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The Rutland Hotel
Ranked #6 of 22 Hotels in Douglas
Certificate of Excellence
Chester, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Short break”
Reviewed 16 June 2014

Just returned from a 5 night break at the Rutland. Location very central. Staff welcoming and very efficient. The room was spacious, airy and light with very nice furnishings. We had half board, the meals were excellent and always hot. The vegetables were rather limited and a little overdone to my choice. The hotel was very clean. The only downside was the steep steps to the front of the hotel to access it, once inside you had a lift, but people with walking difficulties had great problems. There was a hand rail but the bottom 2 steps did not and they were steeper than a normal step. Overall a well enjoyed break

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wendy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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339 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (141)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
swansea
Level Contributor
70 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 15 June 2014

A cracking holiday with EDEN TOURS PENCADER.We stayed in hotel 4 nights Dinner B/B rooms,service.food.What can i say! It was truly wonderful! Id go back tomorrow if i could,NO PROBLEM!Every member of staff was great! no problem.Food wonderful,self sevice,no waiting!

Room Tip: Back Rooms ok till 6am when fans are working!
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jeffripton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jedburgh, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 June 2014

Stayed here for tt week lovely hotel and fab staff nothing was too much trouble, they were very helpful I will definitely be back room was big and roomy, breakfast was very good a good selection to choose from

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jackie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
Level Contributor
144 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 8 June 2014 via mobile

Just come back from a week on the IOM for a week of the TT races.
We stayed here last year, and, as then, staff were friendly, professional and very helpful. We had the same room - 216 as it was of a good size with twin beds. Tip - this room as with others at the rear are within earshot of the kitchen extractor fan which comes on at about 6am. We slept with bedroom windows shut, but with the (decent sized) en suite window open, which was fine.
During TT week, they have a good value menu, limited to 3 items, all well cooked.
There is no on site parking, but street parking is readily available.
Our stays on the IOM have overlapped TT week by a day, and even after 1 day, the vibe of the island changes, but even in more normal times(!) this is a good hotel at the price.

Stayed June 2014, travelled with friends
Helpful?
3 Thank Ducati50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
swindon wiltshire
Level Contributor
186 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 29 May 2014

Very comfortable, spacious and clean room, looks as though it has been refurbished. I was at the back in a really large single room which had everything you could possibly wish for in a room. The dining room was a little cramped and the large round tables too big because if you lent on the table to cut your food the whole table dipped towards you. The hot plates lived up to their name and the food was very good (maybe a bit bland though) and a little more variety would have helped. Having said that I would definitely stay again.

Room Tip: I was on the third floor over the a/c unit. Noisy with the window open but I shut it to sleep and wa...
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fuglycat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 May 2014 via mobile

We stayed here for four nights beginning 19 May, on arrival we were greeted by by several members of staff who handed out room keys and took our luggage up to our room, very well organised and efficient. The room was spacious and spotlessly clean, being at the rear of the hotel the room was very quiet, as we requested. Breakfast was a buffet and was very good, dinner was likewise a carvery buffet, nice food but as I do not like this type of service a little disappointing. Staff were excellent friendly and very helpful when we left they all came out to wave us goodbye which was a very nice gesture. Would definitely recommend this hotel if you are planning to stay in Douglas.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Sandandrory2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 May 2014

We can recommend this hotel highly: the level of customer care was very high and the service we received from all the staff was excellent over the 3 days we stayed. The room had a lovely sea view and was very clean and thoughtfully designed with everything you might need. The breakfast was pretty good too: HOT plates for once and a good range of juice, cereals etc and also a hot buffet with the full range of bacon and eggs etc ( and great sausages!) The best hotel stay we have had on the isle of man.We will definitely re-book for next year! Excellent value for money.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Deborah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkDWilson, Managing Director at The Rutland Hotel, responded to this review, 19 June 2014
Dear valued guest, we are so delighted to hear about your experience at the Rutland, in particular your nice words about the rooms and quality of the food. We also very much appreciate all your feedback and will pass on your kind words to our team. May we thank you again for staying with us and sharing with us your comments. Should you return the Isle of Man, we look forward to the opportunity to host you again. Many thanks and best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Rutland Hotel

Property: The Rutland Hotel
Address: Rutland 19 Palace Terrace, Queens Promenade, Douglas IM2 4NF
Region: United Kingdom > Isle of Man > Douglas
Amenities:
Bar / Lounge Free Breakfast Restaurant Room Service Wheelchair access
Hotel Style:
#4 Family Hotel in Douglas
#7 Romantic Hotel in Douglas
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Rutland Hotel 3*
Number of rooms: 64
Official Description (provided by the hotel):
One of the most elegant buildings on the Isle of Man, The Rutland is the latest addition to the Sleepwell Group. Following a multi-million pound refurbishment, The Rutland has been transformed into a stunning 64 bedroom hotel offering comfort, style and quality to both business and leisure customers. The Rutland is situated on the Queens Promenade in Douglas and enjoys beautiful panoramic views across Douglas Bay and is only a short walk to the town centre. Please note that due to the original architectural features of our Isle of Man Hotels, they are not suitable for any guests requiring 'Wheelchair' or 'Street level access', as all have external steps to access the hotel entrance. Proud winner of the 2008 Isle of Man Tourism Awards - Best Hotel of the Year. ... more   less 
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Also Known As:
Rutland Hotel Douglas
Rutland Hotel Isle Man
The Rutland Hotel Isle Of Man/Douglas

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